London Road, Valley, LL65 3DU, United Kingdom
#5 of 8 hotels in Valley
Guests' ChoiceBased on 1299 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.6
Facilities
8.1
Staff
8.9
Value for money
8.2
Free WiFi
8.7
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End of dialog contentReviewed: 23 April 2024
Simon
United KingdomCheck in behind a screen
Location and price
Stayed in April 2024
Reviewed: 21 April 2024
Michael
IrelandNothing, all good
I had a single room, it was small but perfect for what I wanted and a nice big bathroom, clean, comfortable with tea/coffee making facilities and bottled water, lovely breakfast, the food in the bar was excellent as were the staff, very reasonable price for the stay, will come again.
Stayed in April 2024
Reviewed: 19 April 2024
Kevin
IrelandRoom slightly smaller than used to but that came with the history of the building.
Dinner and welcoming staff.
Stayed in April 2024
Reviewed: 15 April 2024
Susan
United KingdomThe breakfast was lovely first morning, a bit slow replenishing the milk and bread , needed the hot water replacing , they were slow to order my breakfast on the second morning , rushed it because they had forgotten me so wasn't as nice, but new management so forgiven
The hotel is lovely we have stayed here lots of times when visiting my sister, great location , good food for evening meals. The bedroom was nice but needed perhaps a set of draws , it was a twin room but was sufficient
Stayed in April 2024
Reviewed: 15 April 2024
Hendrick
United KingdomBreakfast can be earlier if possible, especially for business people.
Room, breakfast and dinner was very nice and staff is always very friendly.
Stayed in April 2024
Reviewed: 9 April 2024
Annmarie
United KingdomNothing
Very friendly staff and welcoming , and warm
Stayed in April 2024
Reviewed: 9 April 2024
Antony
United KingdomLocated perfectly for the ferry port. Staff very friendly. Good quality food
Stayed in April 2024
Reviewed: 7 April 2024
Vincent
IrelandNothing
Breakfast was very fresh
Stayed in April 2024
Reviewed: 3 April 2024
Katarina
IndiaLovely, spacious and clean place. Very friendly staff. Thank you :)
Stayed in April 2024
Reviewed: 3 April 2024
Cris
United KingdomNothing
Location
Stayed in March 2024
Reviewed: 2 April 2024
Nicola
United KingdomBed was hard and uncomfortable, At Breakfast had to ask every day for juice and bread as not already refilled when used, when juice was refilled only small amount topped up between guests and had to ask again to be refilled again. Television didn’t work, a really lovely young man came and fixed it and it was remote that didn’t work, wasn’t replaced couldn’t flick through channels.
Staff Pub Clean
Stayed in March 2024
Reviewed: 2 April 2024
Stephen
United KingdomI thought the food was expensive the breakfast on the Saturday morning was spot on but the Sunday wasn’t so good raw mushrooms a teaspoon of beans in a little pot and bacon was very undercooked. Obviously a different cook on Sunday morning. Didn’t complain as we had to cut our stay short by a day.
Location was good and comfortable rooms
Stayed in April 2024
Reviewed: 28 March 2024
Michael
United KingdomNothing
Friendly staff and nice breakfast
Stayed in March 2024
Reviewed: 28 March 2024
Susan
United KingdomNothing not to like
Close to amenities Clean cosy and friendly
Stayed in January 2024
Reviewed: 24 March 2024
Tracey
United KingdomNo slip mat in bath. Room cold Breakfast was patchy... one day great to next inedible. Bar closed really early on a Saturday night (even though there was a wedding on!
Room was good, comfy bed, big towels. Steak in the restaurant was amazing
Stayed in March 2024
Reviewed: 22 March 2024
Mark
United KingdomNothing springs to mind
Excellent Breakfast, room Had all I needed, Evening meal, well cooked . Real Ale drinker, 3 choices on the bar. Good off road parking
Stayed in March 2024
Reviewed: 13 March 2024
Christine
United KingdomThe room was not warm and could have done with supplementary heating.
The friendly staff, the generous sized room and the food.
Stayed in March 2024
Reviewed: 7 March 2024
Pauline
United KingdomI like the fact it was dog friendly .
The food was lovely specially the breakfast The staff were helpful .
Stayed in March 2024
Reviewed: 3 March 2024
Nicola
United Kingdom,,,,,,,,,,
.........
Stayed in February 2024
Reviewed: 26 February 2024
Rayner
United KingdomStaff were very welcoming, breakfast was beautiful and the location was superb after a delay ferry. A great last minute booking.
Stayed in February 2024
Reviewed: 26 February 2024
Duncan
IrelandOnly thing I can say is I would have like more fruit options for breakfast, chopped up melon, oranges, grapefruit etc.
Great location and very clean. Comfortable and very friendly staff. The hotel is older and a little quirky with some low ceilings which just gives it character.
Stayed in February 2024
Reviewed: 25 February 2024
Shawna
United KingdomThe bath had not been washed down properly as there was hairs/pubic hairs in the bath.
Staff were amazing and super hellpful. The rooms was lovely and bathroom was a good size and modern.
Stayed in February 2024
Reviewed: 25 February 2024
Dr
United KingdomMy only gripe was that Room 8 down the far end of the corridor is next to an exit door, this area seemed to be a hub for the cleaners at 7am having conversations about room cleaning, opening and shaking out plastic bags and to take the laundry in and out of... I spoke to the manager about this on checking out. The shower screen has been removed, leading to a bit of a mess at the edge of the bath, I'd removed the remaining bracket for a better appearance. Breakfast took 30 minutes from ordering to serving, this wait was apologised for by the breakfast staff, along with the fact that there was no milk or fruit juice which was dealt with on my bringing it to their attention.
Plenty of parking. Check in was simple, I asked at the bar and taken through into hotel reception. I had a great room and bathroom. I had an evening meal in the pub downstairs, delicious food ! All the staff were friendly and welcoming both in the evening and the following morning.
Stayed in February 2024
Reviewed: 24 February 2024
Debbie
United Kingdomthe bathroom felt a bit grubby, bath side panel hanging off and dirty behind.
cosy room, warm, clean bedding. nice big towels. nice breakfast. lots of parking.
Stayed in February 2024
Reviewed: 22 February 2024
Joy
United KingdomThe receptionist was not welcoming during check in but the lady who served breakfast was so friendly and helpful.
Great location, lots of space for car park, delicious cooked breakfast, clean room
Stayed in January 2024
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