58 The Pantiles, Royal Tunbridge Wells, TN2 5TD, United Kingdom
#29 of 43 hotels in Royal Tunbridge Wells
Guests' ChoiceBased on 1142 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
9.3
Facilities
7.8
Staff
8.7
Value for money
7.6
Free WiFi
8.3
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End of dialog contentReviewed: 28 March 2024
Patricia
United KingdomSingle rooms need to be away from machinery noise of hotel.
Stayed in March 2024
Reviewed: 19 March 2024
John
United KingdomSee above
Room very small and there was very limited storage for clothes - if you were anything shorter than 5ft 7 then you wouldn’t be able to hang your clothes in the wardrobe as it was too high up - no English breakfast tea bags in the room good job I had my own ☹️☹️
Stayed in March 2024
Reviewed: 14 March 2024
Jo
United KingdomNowhere pleasing to sit with pre-supper or end of evening drink. Focus is dining
Beautiful room over looking Pantiles. There was a private party with DJ on floor below but we barely heard it. Our original room allocation was on 3rd floor but we were given the option of an upgrade to a room on the 1st.
Stayed in March 2024
Reviewed: 11 March 2024
Shilavadra
United KingdomNothing specifically. Just dated and could do with an elevator.
Central, convenient, clean, courteous staff
Stayed in March 2024
Reviewed: 10 March 2024
Helena
United KingdomNot sure if some of the staff on the breakfast shift were new, but they didn't seem very comfortable during table service.
Very friendly welcome. Bar staff also friendly. Décor in public area and rooms was good. Great location as well.
Stayed in February 2024
Reviewed: 8 March 2024
Charles
United Kingdomnothing
Great location, easy parking
Stayed in March 2024
Reviewed: 5 March 2024
Maggie
United KingdomFantastic location, great room and super staff
Stayed in March 2024
Reviewed: 4 March 2024
Keir
United KingdomMy very small single room was on the 4th floor up 58 steps around corners . No door on the bathroom with the sink far too near the toilet.
Lovely hotel and great location.
Stayed in March 2024
Reviewed: 26 February 2024
Regina
AustriaNoise from the street, single glazed windows
Heating system did work!
Stayed in February 2024
Reviewed: 24 February 2024
Artilla
United KingdomSingle room a little small
Centrally located
Stayed in January 2024
Reviewed: 20 February 2024
David
United KingdomNo parking, the town is not great for parking. Hotel did have rates for public car park but not great for leaving my car overnight
Funky hotel, good food and drinks. Staff nice
Stayed in February 2024
Reviewed: 12 February 2024
Stevens
United KingdomThe steep stairs to the 4th floor weren’t ideal as there is no lift.
Upgraded to a standard from a small room, location ideal, good breakfast but at an extra cost.
Stayed in February 2024
Reviewed: 9 February 2024
Dean
United KingdomQuite expensive
Great location
Stayed in November 2023
Reviewed: 31 January 2024
Russell
United KingdomNarrow staircase will not suit everyone
Well located in the heart of Tunbridge Wells
Stayed in January 2024
Reviewed: 29 January 2024
Michael
United KingdomTo many stairs but does give it character lol
Lovely big rooms and nice bathroom showers
Stayed in January 2024
Reviewed: 29 January 2024
Mary
United KingdomThe room was very poorly lit and no sockets near the mirror. Had to take mirror (which was quite large) off the wall and move close to a socket. The coffee machine in the room didn’t work.
Location is excellent. Nice relaxed feel and style.
Stayed in January 2024
Reviewed: 30 December 2023
David
United KingdomPersonal preference, but pillows a bit too firm for my liking
Lovely room, good price for a suite. Lovely bath.
Stayed in December 2023
Reviewed: 22 December 2023
Marc
United KingdomMy room involved quite a lot of stairs - ask for lower room if you have trouble with such things
Large room, great bathroom. Super bistro downstairs for breakfast, lunch or dinner. In the heart of the Pantiles
Stayed in December 2023
Reviewed: 21 December 2023
Peter
United KingdomRadiator seemed to be pumping out heat no matter what setting it was on. Duvet was too small for the bed
Nice rooms bathroom seemed recently refitted
Stayed in December 2023
Reviewed: 17 December 2023
Helen
United KingdomDouble bed against the wall - one person had to climb over the other, no table
Welcoming atmosphere, nice decorations. Comfortable bed (once you were in it). Good location wide selection of breakfast - but this had to be bought in restaurant.
Stayed in December 2023
Reviewed: 12 December 2023
Paula
United KingdomDidn’t bother us but no lift so you need to be able to use stairs.
Pretty part of town, perfect location. Friendly staff, nice room and lovely breakfast.
Stayed in December 2023
Reviewed: 5 December 2023
Emma
United KingdomGreat location and really cost atmosphere
Stayed in November 2023
Reviewed: 3 December 2023
Laura
United KingdomHeating on would have been nice as it was freezing outside, but I found the thermostat easily enough and turned the radiator on, which warmed the room up pretty quickly. Couldn't work out the towel rail, though, so just left it.
The bed was supremely comfortable - I had originally booked a double room but was upgraded upon arrival to a large twin. I liked the shower, it was easy to work out with good pressure. I didn't mind being in a twin at all as was by myself. Lovely towels and bedding. Snug room, decent bath-tub.
Stayed in December 2023
Reviewed: 1 December 2023
Steve_king
United KingdomWe dont like shower curtains. Its a cheap option, but really, in this day and age. Suggest invest in shower screens. I guess its a personal thing. Else all was fine.
Everything was first class and nothing too much trouble. There is no lift but staff offered to bring our bags to our 4th floor room. Restaurant was great and food excellent.
Stayed in November 2023
Reviewed: 30 November 2023
Sophie
United KingdomBit cold in room
Amazing bed!
Stayed in November 2023
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