Torbay Road, Torquay, TQ2 5EY, United Kingdom
#33 of 46 hotels in Torquay
Guests' ChoiceBased on 3359 hotel reviews
7.2Cleanliness
7.6
Comfort
7.7
Location
9.3
Facilities
7.2
Staff
8.3
Value for money
7.7
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 September 2024
Simon
United KingdomNo free parking,when we normally go away it's always nice to be able to park at the location but the stay more than made up for it
Great value for money,right in the center of Torquay with nice sea views,the staff were friendly and would definitely recommend staying there!!
Stayed in September 2024
Reviewed: 23 September 2024
Carol
United Kingdom1 lift for a very large hotel
Well located hotel comfortable rooms The rooms were a little dated but good value for money
Stayed in September 2024
Reviewed: 22 September 2024
Marie
United KingdomEvening food a bit ‘run of the mill’ but inexpensive
Breakfast was good
Stayed in September 2024
Reviewed: 22 September 2024
Paul
United KingdomNothing to dislike
A perfect location for everything
Stayed in September 2024
Reviewed: 19 September 2024
Tony
United KingdomStairs
Clean and close to night life
Stayed in September 2024
Reviewed: 16 September 2024
Shaun
United KingdomNothing
Nice Hotel Good Location
Stayed in September 2024
Reviewed: 15 September 2024
Helen
United KingdomShower head in room needed replacing.
Very friendly gentlemen at reception on arrival. All nice and clean and comfy. Breakfast was wonderful. Staff bringing fresh out the minute they noticed. All staff friendly. Good location. Brilliant discount with parking in near by carpark and easy to use.
Stayed in September 2024
Reviewed: 15 September 2024
Richard
United KingdomBreakfast. Continental side was good although no pastries and cheap bread. Hot side was poor. Sausages and bacon terrible. Hash browns were tasty.
This is your traditional British coach hotel but don’t let that put you off. Room was large and comfortable. Staff excellent. Bar drinks great value. Close to town. Speak to reception regarding parking before you pay out on the road. £6 for 24 hours in local council run car park. 2 min walk from hotel. Great value. Would definitely stay there again
Stayed in September 2024
Reviewed: 14 September 2024
Janice
United KingdomThe lift was so slow and small. Not really suitable for the size of the property
Seafront convenient location. Breakfast was really good
Stayed in September 2024
Reviewed: 10 September 2024
Neil
United KingdomBreakfast is not great.
Great location, and a good price.
Stayed in September 2024
Reviewed: 9 September 2024
Justas
United KingdomThe hotel feels a bit dated and some rooms are not very clean. There were some visible stains on carpets and walls. I think it might be just the pet friendly rooms that have that though. Elevetor was awfully slow and always busy. Stairs were a bit crooked and not the best to climb to the top floor too. Overall hotel could use a refurbishment, especially for the price paid.
Location was great, right on the street full of night life and close to nice docks. Breakfast was okay, nothing too special. Lobby and kitchen were clean.
Stayed in September 2024
Reviewed: 9 September 2024
Julie
United KingdomStaff on reception - could do with some training on how to deal with their customers. Breakfast food was lukewarm which was a shame as a great choice & plenty cooked but verging on warm. Coffee was awful maybe me but way too strong for a latte girl..
Location to theatre. Bar staff evening brillant. Entertainment we came back after a theatre trip to a young man singing he was very good. Good choice of food at breakfast.
Stayed in September 2024
Reviewed: 7 September 2024
Anthony
United KingdomVery dated, but clean
Close to town
Stayed in August 2024
Reviewed: 2 September 2024
Margaret
United KingdomEntertainment, bingo and a singer.
Been to the Torbay a couple of times, couldn't pick a better location, breakfast really nice. Friendly staff
Stayed in September 2024
Reviewed: 31 August 2024
T
United KingdomLocation was excellent, room was a good size, comfortable bed and fab breakfast.
Stayed in August 2024
Reviewed: 29 August 2024
Tim
United KingdomNothing .
The sausages were amazing
Stayed in August 2024
Reviewed: 26 August 2024
Aluson
United KingdomA few of the staff
Location
Stayed in August 2024
Reviewed: 26 August 2024
Gvaiciulio
United KingdomBreakfast
Price
Stayed in August 2024
Reviewed: 26 August 2024
Sharon
United KingdomRoom 222 very dated No view…. And what there was … was disgusting No extractor in bathroom and window in bathroom non opening
Location excellent Price cheap for last minute booking
Stayed in August 2024
Reviewed: 25 August 2024
Luigi
United KingdomThe lift. Only one in whole building. Very small, and had to service 6 floors.
Everting was good.
Stayed in August 2024
Reviewed: 24 August 2024
Michael
United KingdomThe view from my room
I was in Room 101(!) Yes and the view matched the story. Rooms 100 - 107 have a nicer view over the prom!
Stayed in August 2024
Reviewed: 22 August 2024
Paul
New ZealandCereal was excellent but the cooked breakfast seemed tasteless, the sausage in particular was poor. However, the cost was not bad so cannot complain really.
Stayed in August 2024
Reviewed: 22 August 2024
Charlotte
United KingdomThe room was definitely BUDGET, 2 windows overlooking a flat roof with other peoples windows peering in, not ideal! Shower was cold and small, the room definitely needs an upgrade. The lift took a day and a half to move anywhere, can tell it’s on a national express route for all the old biddies.
Breakfast was as expected, central and ideal location, shame about the stand of the room
Stayed in August 2024
Reviewed: 21 August 2024
Tabetha
United KingdomNoise from late night revellers
Location was right on seafront and central to everything
Stayed in August 2024
Archamps, France
Valencia, Spain
Panormos Skopelos, Greece
Oña, Spain
Barcelona, Spain
Locorotondo, Italy
London, UK
Tallinn, Estonia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content