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  5. Reviews of The Tophams Hotel

Reviews of The Tophams Hotel 4 stars

28 Ebury Street, Westminster Borough, London, SW1W 0LU, United Kingdom

#330 of 1,019 hotels in London

Guests' Choice

Review score

Based on 1528 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.6

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 19 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Second visit. Great location for what we had planned. Good breakfast.

    Stayed in May 2024

  • Reviewed: 16 June 2024

    9.0
    Location is perfect and walking distance to everything. Staff were great. Room and bathroom were small but manageable as
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Size of the room and bathroom were small but manageable

    Location was perfect

    Stayed in April 2024

  • Reviewed: 15 June 2024

    7.0
    Great location, nice breakfast, bathroom facilities functioned poorly.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower flooded the bathroom, sink wouldn’t drain

    Location

    Stayed in June 2024

  • Reviewed: 15 June 2024

    9.0
    Lovely hotel with good breakfast options.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We were allocated a very small room that had a bathroom with a repugnant smell. Advising the receptionist, we were pleased to be allocated another room. Ensure you don't get Room 211.

    In Belgravia, a nice area to stay in. Close to eateries, pubs, Victoria station, shopping centre, bus routes.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    One night stay.
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pricey but nice.

    Friendly reception. Location was perfect for Victoria Stn.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Lovely
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast and location fab

    All great but room too small

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    Stylish, comfortable hotel in a great location.
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 3 nights

    There was a persistent irritating buzzing noise coming from the basement which the staff investigated but couldn’t resolve or mitigate. Apparently a fault with the air conditioning unit so it will get fixed eventually.

    Quiet location close to Victoria so handy for everything. Extensive choice at breakfast. Staff all friendly and helpful.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    7.0
    Beautiful boutique style hotel, just don’t bring a lot of luggage
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The hotel rooms are very small and in our opinion, not well designed for travelers. We were two people with luggage and there was not one spot to put our suitcases without them being in the way. There was a tiny closet that held the water kettle, mugs, and an iron/ironing board with very little space for guests’ items. The bathroom was large, but again, no space to put down your toiletry bag. The lack of space became frustrating after one night, and we were there for four nights.

    The hotel is like a “boutique” hotel, beautifully decorated, and in a very convenient location for tourists and sightseeing. The buffet breakfast was very nice and served by a friendly staff. The guestrooms are beautifully decorated with nice linens and high quality amenities.

    Stayed in February 2024

  • Reviewed: 18 May 2024

    9.0
    Great base for exploring central London on foot.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was quite small

    Location

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Nice place, clean in central London.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The air conditioning/cooling system didn’t work well. The rooms were very warm and stuffy making it difficult to sleep at night. The staff did try to repair the system.

    Very pretty and well kept. Staff was attentive and helpful.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Friendly welcome, quick and easy. Room was clean and a good size no noise from outside.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing all good

    Excellent location to Victoria street easy walking distance 5 minutes

    Stayed in May 2024

  • Reviewed: 16 May 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Didn't care for the below ground room. Was too warm with no air conditioning and couldn't open the window. The bathroom was multi leveled and not safe. No hair conditioner.

    Liked the lobby decor. Breakfast choices available. The large soaking tub.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    7.0
    Location hot, room small very very hot!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very small attic room, ridiculously hot and air con not effective at all

    Location excellent

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Perfect stop over - great location and good rooms
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very convenient location and rooms comfortable and have everything you could need. For London this is a nice boutique hotel at a reasonable cost- a rare thing indeed!

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    In general was a good experience. Highly recommend it if you go for a couple of days
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    the bedroom was too small. There was not even room to put the luggage open. The bath was a little outdated but fine.

    Location was the best! The bed was comfortable. Very friendly staff and good continental breakfast for a fee

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    Greater location but tiny hot room
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hot attic room, so small a room and bed.

    Location is fabulous

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Hidden gem of a hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted via mobile

    No bath in room as requested Milk not replenished unless asked for

    Great location near to Victoria Quite area so no noise issues Comfy bed Smooth check in

    Stayed in April 2024

  • Reviewed: 5 May 2024

    9.0
    A great hotel and great value.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It was a great property with a staff that went out of their way for their guests. There was nothing to complain about.

    The breakfast buffet was great. Remember the cost is 15 gbp per person.

    Stayed in May 2024

  • Reviewed: 15 April 2024

    8.0
    Really nice place to crash close to Victoria station
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast not included.

    It’s very close to the train station. Also even tho we arrived early they were able to check us into the room early so we could sleep.

    Stayed in March 2024

  • Reviewed: 15 April 2024

    9.0
    great for short trip, very quiet
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    nil

    location

    Stayed in April 2024

  • Reviewed: 13 April 2024

    7.0
    I would definitely use this hotel again if staying in this part of London.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    The rooms are slightly small but still good. Slightly quirky layout with good use of space. May not be suitable for some with mobility issues. Not sure if all rooms are the same layout but we had split level between toilet and bedroom.

    Fantastic location for visiting many of the most popular tourist attractions and parks. Well connected to other parts by public transport links. Nice quiet area in the evening which was good for strolling around. Well kept and low key hotel. Welcoming and efficient reception. Some good places to eat nearby. Overall this hotel offers a great balance between price and facilities, particularly taking into account the prime location.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Excellent
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Include cooked breakfast in price

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Good - would certainly stay again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Room was very tight for a double occupancy. Like most hotels it was also far too hot with no apparent abilty to reduce the temperature on the aircon.

    Room was clean and comfortable. Location was excellent and very quiet.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Greate location, good breakfast, very small room, no option to store our clothes.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    The room was very small and there was no shelf/cupboard to to store our clothes (what we had it was full with radiator and other stuff).

    Stayed in April 2024

Showing 1 – 25

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