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Reviews of The Swan Inn

The Swan Inn 78 Barbourne Road, Henwick, WR1 1JE, United Kingdom

#3 of 3 hotels in Henwick

Guests' Choice

Review score

Based on 104 B&B reviews

5.2

Score breakdown

  • Cleanliness

    5.6

  • Comfort

    6.0

  • Location

    7.5

  • Facilities

    5.3

  • Staff

    7.8

  • Value for money

    6.1

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 13 June 2024

    4.0
    Bit of a let down.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    A sanitary towel had been left in toilet so obviously hadn't been cleaned. Venetian blinds were all broken. Sticky surface....cup actually stuck to it. Only tea bags in room but staff did let us have some coffee and milk. Ivy was growing through vent in hallway. I think bedding was clean but certainly not ironed. Supposed to be a garden view but overlooked carpark. Quite shabby accommodation on the whole.

    Location was good, bed was comfortable and nice hot water. Also staff were pleasant.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    4.0
    Would not recommend. Felt on edge whole stay!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    There were bugs in the room that resembled flying ants climbing over us in the bed, got photos of them climbing over my daughter in her sleep (of course I got them off her). Curtains didn’t close properly, floodlight of carpark right over bedroom window. Blinds broke. Small black pet like hairs all over bedding. Kettle smelt awful. Tv signal kept braking up, WiFi connection was poor. Front of house windows boarded up from what it looks like they've been smashed, same for one of the bedrooms. Could hear everything from other rooms. £5 for two tiny cokes that tasted like rola cola. Would have left but there wasn’t any close enough hotels to book last minute as we were staying for a competition in the area.

    Bed was comfy

    Stayed in June 2024

  • Reviewed: 28 May 2024

    6.0
    Needed a stopover driving south and this was a suitable destination and price for what I wanted.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    A proper kettle would be better than the contraption that was there! A check should have been done prior to me arriving as there was no toilet roll, cup, coffee or milk; toilet roll, mug and milk was quickly brought to my room when matter raised. A bedside light for reading would be better than having the lamp in the far corner under the TV (too big to move!). Although the room and bathroom were clean some attention needed to the paintwork etc, particularly the bathroom.

    Good, basic room with en suite shower and toilet, television and tea making facilities. Able to park my car in pub car park. Room was clean and the bed was very comfortable. Staff very friendly.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    6.0
    Basic and functional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    Doors were not the most solid meaning I could hear a fair amount of sound from other rooms / hallway No one to pass the key too when checking out so had to simply leave it in the room

    The hotel is basic but as described on the website and so meet my expectations Staff were friendly when I arrived and the check in process was efficient Room was clean and functional Value for money is good

    Stayed in May 2024

  • Reviewed: 21 April 2024

    6.0
    Was pretty good for what I paid
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Karaoke until late at night, but wasn’t that bad tbf

    Easy and accommodating

    Stayed in April 2024

  • Reviewed: 27 March 2024

    5.0
    You get what you pay for...cheap overnight stay
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    Weird coffee/ hot water machine in room....drink tasted funny so didnt drink. Invest in a normal kettle. Replace pull cord in bathroom, its very filthy. Clean the sink, it had someones hair in it Maybe have 2 toilet rolls instead of just 1. Wifi doesn't work in bedroom Pub open till 2amFriday night so loud music could be heard in bedroom

    Very comfy bed, had a good sleep after the pub got quieter

    Stayed in March 2024

  • Reviewed: 25 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty carpets.

    Room was basic but sufficient.

    Stayed in September 2023

  • Reviewed: 7 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was accessed through the pub, which had music playing till after midnight, and customers wandering around right outside our room till very late at night. The window (ground floor) opened onto the car park, which was also full of customers. Far too noisy to sleep, and didn't feel at all safe. We also found out in the morning that the fire door was open all night, leading directly outside our room.

    Staff were very friendly.

    Stayed in June 2023

  • Reviewed: 24 July 2023

    4.0
    It was Ok for 1 night
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    The shower was very dirty as in black mould in the tiles, the carpet was stained, No glass in toilet to swill mouth after brushing your teeth, No shower gel in dispenser in the shower

    I had somewhere to Rest/sleep

    Stayed in July 2023

  • Reviewed: 13 July 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Being locked in the room twice over & having to shout at a customer out of the bedroom window to tell the bar staff that we was locked in as they did not answer the phone. Carpets dirty. Overall cleanliness not good. Could do with a total makeover.

    Staff was lovely

    Stayed in July 2023

  • Reviewed: 18 June 2023

    6.0
    very poor
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    where to start no milk for the drinks in the morning shower was awe full once you showered the drains smelled. The other residents were very noisy walls of the rooms are paper thin no sleep all night.

    not much good location

    Stayed in June 2023

  • Reviewed: 5 June 2023

    5.0
    Worcester races ladies day
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    No towels No toilet roll No long mirror No hangers in wardrobe No check in time arrived, and pub was shut

    Bed was comfortable, and there was a coffee machine. Somewhere to put our head down

    Stayed in June 2023

  • Reviewed: 24 May 2023

    4.0
    won't use again
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    General condition of room was very dated, stains on carpets, broken blinds, shower wasn't very clean, mold on seals

    Stayed in May 2023

  • Reviewed: 22 May 2023

    5.0
    No frills ,think before you book....could do better..
    • Business trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 2 nights

    The run down state of this pub that has recently been re opened, The fact that breakfast included is advertise despite there being no provision for breakfast. This is an example of a £35 a night room being sold for far more that it should be.

    The property was close to the place I was working. Bar staff were polite and tried to help.

    Stayed in May 2023

  • Reviewed: 5 May 2023

    4.0
    Disappointed…not as advertised on Booking. com
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    No restaurant available as advertised. WiFi not available in room. Room and bathroom in need of refurbishment.

    the staff were pleasant and helpful and the property was in easy walking distance of the cathedral and riverside walks

    Stayed in May 2023

  • Reviewed: 16 January 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom wasn't that clean and dated. A couple of stains on the carpets. Just needs a bit of tlc

    Location, comfy bed,friendly staff. Price

    Stayed in January 2023

  • Reviewed: 16 January 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Can not get in and out as you please, governed by there lock up time.no milk for the drink facilities. Room clean to a degree,but run down.

    Great price, lovely pub.

    Stayed in January 2023

  • Reviewed: 21 December 2022

    5.0
    The landlord and his business partner have only just ytaken over the pub after it was closed for som
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 7 nights

    The main option was a full English everyday. Other options available included egg or sausage butties. Tea/coffee came in a variety of cups/mugs including tin novelty mugs. Breakfast arriving on-time depended on who was preparing it.

    Its location is perfect for those that are happy to walk in/out of the city centre which takes approx. 30mins depending on which way you went (e.g. direct or via the river walkway). It's also on a bus route, which we didn't use. There are lots of pubs, eating paces in between it and the city centre. Please note that the landlord and his business partner have only just taken over the pub after it was closed for sometime. They've told us that the whole place is being refurbished in the New Year.

    Stayed in December 2022

  • Reviewed: 16 November 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast in bedroom. Brought by staff not seated at a table.

    Stayed in October 2022

  • Reviewed: 10 November 2022

    5.0
    Totally unacceptable. Felt very sorry for the barmaid running the place.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Needs a total clean and decorating. No sanitary bin in bathroom. Rubbish bins outside the fire escape spilling over, an open invitation to vermin. To put the top hat on our stay, locked in corridor to main area where we should have had breakfast pre booked for 8.30am. Didn’t get breakfast- left via fire escape leaving bedroom key in room 3’s door

    location

    Stayed in November 2022

  • Reviewed: 3 November 2022

    4.0
    enjoyed our stay and would return , I’m fully aware that the new owner is having a lot of work done to the property and
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    our room needed a lick of paint and new carpets

    location and the staff

    Stayed in November 2022

  • Reviewed: 17 October 2022

    5.0
    very poor but it was cheap
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    dirty, uncomfortable

    price

    Stayed in October 2022

  • Reviewed: 9 October 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night

    Chair or stol for yuor clothing. no mirror in wetroom or room. no sideboard .

    Stayed in October 2022

  • Reviewed: 24 June 2024

    1.0
    I didn’t stay in the end I handed the key back and left
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The smell, the flies in my room, the hairs on my sheet in the bed

    Unfortunately nothing, there was a terrible smell as you walk into the pub and it didn’t get any better

    Stayed in June 2024

Showing 1 – 25

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