The Swan Inn 78 Barbourne Road, Henwick, WR1 1JE, United Kingdom
#3 of 3 hotels in Henwick
Guests' ChoiceBased on 104 B&B reviews
5.2Cleanliness
5.6
Comfort
6.0
Location
7.5
Facilities
5.3
Staff
7.8
Value for money
6.1
Free WiFi
5.0
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End of dialog contentReviewed: 13 June 2024
Molisa
United KingdomA sanitary towel had been left in toilet so obviously hadn't been cleaned. Venetian blinds were all broken. Sticky surface....cup actually stuck to it. Only tea bags in room but staff did let us have some coffee and milk. Ivy was growing through vent in hallway. I think bedding was clean but certainly not ironed. Supposed to be a garden view but overlooked carpark. Quite shabby accommodation on the whole.
Location was good, bed was comfortable and nice hot water. Also staff were pleasant.
Stayed in June 2024
Reviewed: 3 June 2024
Alexandra
United KingdomThere were bugs in the room that resembled flying ants climbing over us in the bed, got photos of them climbing over my daughter in her sleep (of course I got them off her). Curtains didn’t close properly, floodlight of carpark right over bedroom window. Blinds broke. Small black pet like hairs all over bedding. Kettle smelt awful. Tv signal kept braking up, WiFi connection was poor. Front of house windows boarded up from what it looks like they've been smashed, same for one of the bedrooms. Could hear everything from other rooms. £5 for two tiny cokes that tasted like rola cola. Would have left but there wasn’t any close enough hotels to book last minute as we were staying for a competition in the area.
Bed was comfy
Stayed in June 2024
Reviewed: 28 May 2024
Martin
United KingdomA proper kettle would be better than the contraption that was there! A check should have been done prior to me arriving as there was no toilet roll, cup, coffee or milk; toilet roll, mug and milk was quickly brought to my room when matter raised. A bedside light for reading would be better than having the lamp in the far corner under the TV (too big to move!). Although the room and bathroom were clean some attention needed to the paintwork etc, particularly the bathroom.
Good, basic room with en suite shower and toilet, television and tea making facilities. Able to park my car in pub car park. Room was clean and the bed was very comfortable. Staff very friendly.
Stayed in May 2024
Reviewed: 24 May 2024
Steven
United KingdomDoors were not the most solid meaning I could hear a fair amount of sound from other rooms / hallway No one to pass the key too when checking out so had to simply leave it in the room
The hotel is basic but as described on the website and so meet my expectations Staff were friendly when I arrived and the check in process was efficient Room was clean and functional Value for money is good
Stayed in May 2024
Reviewed: 21 April 2024
Howard
United KingdomKaraoke until late at night, but wasn’t that bad tbf
Easy and accommodating
Stayed in April 2024
Reviewed: 27 March 2024
Vin
United KingdomWeird coffee/ hot water machine in room....drink tasted funny so didnt drink. Invest in a normal kettle. Replace pull cord in bathroom, its very filthy. Clean the sink, it had someones hair in it Maybe have 2 toilet rolls instead of just 1. Wifi doesn't work in bedroom Pub open till 2amFriday night so loud music could be heard in bedroom
Very comfy bed, had a good sleep after the pub got quieter
Stayed in March 2024
Reviewed: 25 September 2023
Kevin
United KingdomDirty carpets.
Room was basic but sufficient.
Stayed in September 2023
Reviewed: 7 August 2023
Amanda
United KingdomThe room was accessed through the pub, which had music playing till after midnight, and customers wandering around right outside our room till very late at night. The window (ground floor) opened onto the car park, which was also full of customers. Far too noisy to sleep, and didn't feel at all safe. We also found out in the morning that the fire door was open all night, leading directly outside our room.
Staff were very friendly.
Stayed in June 2023
Reviewed: 24 July 2023
Clive
United KingdomThe shower was very dirty as in black mould in the tiles, the carpet was stained, No glass in toilet to swill mouth after brushing your teeth, No shower gel in dispenser in the shower
I had somewhere to Rest/sleep
Stayed in July 2023
Reviewed: 13 July 2023
Linzi
United KingdomBeing locked in the room twice over & having to shout at a customer out of the bedroom window to tell the bar staff that we was locked in as they did not answer the phone. Carpets dirty. Overall cleanliness not good. Could do with a total makeover.
Staff was lovely
Stayed in July 2023
Reviewed: 18 June 2023
Paul
United Kingdomwhere to start no milk for the drinks in the morning shower was awe full once you showered the drains smelled. The other residents were very noisy walls of the rooms are paper thin no sleep all night.
not much good location
Stayed in June 2023
Reviewed: 5 June 2023
Tara
United KingdomNo towels No toilet roll No long mirror No hangers in wardrobe No check in time arrived, and pub was shut
Bed was comfortable, and there was a coffee machine. Somewhere to put our head down
Stayed in June 2023
Reviewed: 24 May 2023
Nige
United KingdomGeneral condition of room was very dated, stains on carpets, broken blinds, shower wasn't very clean, mold on seals
Stayed in May 2023
Reviewed: 22 May 2023
Kevin
United KingdomThe run down state of this pub that has recently been re opened, The fact that breakfast included is advertise despite there being no provision for breakfast. This is an example of a £35 a night room being sold for far more that it should be.
The property was close to the place I was working. Bar staff were polite and tried to help.
Stayed in May 2023
Reviewed: 5 May 2023
Eric
United KingdomNo restaurant available as advertised. WiFi not available in room. Room and bathroom in need of refurbishment.
the staff were pleasant and helpful and the property was in easy walking distance of the cathedral and riverside walks
Stayed in May 2023
Reviewed: 16 January 2023
James
United KingdomBathroom wasn't that clean and dated. A couple of stains on the carpets. Just needs a bit of tlc
Location, comfy bed,friendly staff. Price
Stayed in January 2023
Reviewed: 16 January 2023
Ben
United KingdomCan not get in and out as you please, governed by there lock up time.no milk for the drink facilities. Room clean to a degree,but run down.
Great price, lovely pub.
Stayed in January 2023
Reviewed: 21 December 2022
Foster
United KingdomThe main option was a full English everyday. Other options available included egg or sausage butties. Tea/coffee came in a variety of cups/mugs including tin novelty mugs. Breakfast arriving on-time depended on who was preparing it.
Its location is perfect for those that are happy to walk in/out of the city centre which takes approx. 30mins depending on which way you went (e.g. direct or via the river walkway). It's also on a bus route, which we didn't use. There are lots of pubs, eating paces in between it and the city centre. Please note that the landlord and his business partner have only just taken over the pub after it was closed for sometime. They've told us that the whole place is being refurbished in the New Year.
Stayed in December 2022
Reviewed: 16 November 2022
John
United KingdomBreakfast in bedroom. Brought by staff not seated at a table.
Stayed in October 2022
Reviewed: 10 November 2022
Llinos
United KingdomNeeds a total clean and decorating. No sanitary bin in bathroom. Rubbish bins outside the fire escape spilling over, an open invitation to vermin. To put the top hat on our stay, locked in corridor to main area where we should have had breakfast pre booked for 8.30am. Didn’t get breakfast- left via fire escape leaving bedroom key in room 3’s door
location
Stayed in November 2022
Reviewed: 3 November 2022
John
United Kingdomour room needed a lick of paint and new carpets
location and the staff
Stayed in November 2022
Reviewed: 17 October 2022
Stephen
United Kingdomdirty, uncomfortable
price
Stayed in October 2022
Reviewed: 9 October 2022
Jane
United KingdomChair or stol for yuor clothing. no mirror in wetroom or room. no sideboard .
Stayed in October 2022
Reviewed: 24 June 2024
Damien
United KingdomThe smell, the flies in my room, the hairs on my sheet in the bed
Unfortunately nothing, there was a terrible smell as you walk into the pub and it didn’t get any better
Stayed in June 2024
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