Bed mattress quite thin which didn’t bother me but might be a problem for some.

Characterful, convenient location (for crematorium) and easy to find; friendly welcome and service with free parking.

Stayed in October 2024

The amount of noise and the mattress on the bed

Very clean and pleasant staff

Stayed in September 2024

Nothing

Everything the assistant manager was very good as there was a problem with the water boilers

Stayed in September 2024

Couldn't open my bedroom window so room was a bit stuffy.

Food & service were excellent!

Stayed in September 2024

No hot water first morning. Access to shower over bath difficult with no rails to hold and slippery surface in bath. Room not tidied during stay

Very good continental plenty of choice

Stayed in September 2024

The Pub and the restaurant were great food is delicious! The room was what you expected to be, clean, comfortable and with everything you need

Stayed in September 2024

Confirmation stated check-in up to 23:00 but reception actually closed at 22:30. No dinner option nearby when arriving late in the evening.

Room was good, free parking after registration at the check-in desk. "Stable-type" rooms accessible through own front door from the parking lot.

Stayed in July 2024

Quite noisy Especially the accommodation above Rooms 3-6.

Proximity to Newbury racecourse. Nice rooms with what we needed for a knee nights stay. Great breakfast

Stayed in August 2024

Was told breakfast was available at 7am but when I waited until 7:30 for a member of staff to appear, i had been misinformed and it was from 8am. I had a train to catch at 8 for a meeting at 9 so ended up without breakfast (or coffee) until grabbing a snack at 11am!

Lovely pub and food with great atmosphere.

Stayed in August 2024

Room is very small and very very warm on hot days. Fan provide on request doesnt provide the coolness needed

Affordable, friendly staff and had food and drink

Stayed in August 2024

Room was stuffy as there was only a small window, which opened onto car park. Also close to road and busy rail crossing (with audible alarm) - so noisy. Long walk from town, on a busy road.

Liked the room in separate building away from pub. It was comfy, if a little cramped.

Stayed in June 2024

The bath was very deep, and was unable to get into it due to chronic arthritis. The shower was very low dur to the slope of the ceiling. Scrambled egg was like rubber.

Comfortable, clean, and fitted with my requirements

Stayed in June 2024

Breakfast was not so good. We have always ordered breakfast before and this time I asked if my Daughter and Son in Law could accompany us. I had praised the breakfasts to them. All was fine although the bacon was not crispy as described on the menu. Also the menu said 2 eggs which I checked on and was told that was correct. In the past when we ordered the full menu we were asked if we would like fruit juice and extra teas / coffees. All good value BUT this time when I came to pay we were charged for having 2 eggs we were charged for the fruit juice and the extra tea and coffee. For the four of us the bill was £55.00 A full breakfast is about £9.50 I think?

Dinner was fine. Despite not booking a table in advance we were accommodated on a small side table.

Stayed in April 2024

The room was tiny and the bed desperately needs to be updated as it was lumpy and had no support. We had to ask to have the boiler turned on so we could have heating. We were told that our booking included breakfast but after we had breakfast they said they'd made a mistake and we had to pay additional, it seems they had a new booking system.

The room was clean and the location very good. The staff were very friendly.

Stayed in April 2024

The extremely creaky floorboards in the room above. If you take ear plugs i am sure it will be fine though :)

Comfy room and staff all too happy to help with queries and anything you need.

Stayed in March 2024

Hotter water for bath.

Everything was good, staff excellent, bath water not hot enough though and that was the only thing that let it down.

Stayed in February 2024

Room was very small, and bed was a standard double, would have been nice to have had a queen size bed at least but for the single night we styed, and at the price, it was sufficient. Bar and restaurant were extremely busy from 1730ish onward and finding a seat was difficult, service time was okay but could have been quicker.

The staff were great, and really made an effort to make our stay a pleasant one. We had to wait for a table for Friday dinner as hadn't booked one however after a brief wait until a table became free. Management apologised and offered a drink on the house by way of apology. The shower functioned well, and our room was cosy if a little small but considering the cost it was quite good value for money. Mattress was a little bit hard though. I slept through the noise of late night drinkers at 2330 however my partner was not too happy with the noise from the carpark, directly outside our room, which lasted until the early hours.

Stayed in March 2024

👍

👍

Stayed in March 2024

Nothing.

The pub was in a great location for our visit. The staff were very friendly and welcoming and gave us the help and advice we needed. There was a good choice on both the dinner and breakfast menu and we took advantage of the special offer for Steak and a Drink!

Stayed in March 2024

apart from a bit noisy rest ok

Stayed in March 2024

It is no fault of anyone from the Swan but the accommodation is outside of the main building and therefore we did experience some noise after midnight by people leaving the pub, however this only lasted for a short while. On Sunday morning I found out that the transaction for our overnight stay had not been transacted - I put this down to Booking.com and not The Swan as they had requested details from my credit card the day before our arrival when they had already got it.

All staff were very friendly, particularly the lady who served us breakfast on Sunday morning. This is our 2nd stay here - we sometimes attend events in Thatcham and The Swan is ideal for an overnight stay. The breakfast was excellent. Our main meal was very good. The beer was also excellent.

Stayed in February 2024

Breakfast not brilliant and not hot

Everything this is a good place to stay very friendly staff

Stayed in February 2024

the room was very clean and Staff very friendly

Stayed in December 2023

No fridge in the room which meant it was difficult to keep our bottle of milk cold as we do not like the taste of long life milk. The door to the room had gaps around which was quite draughty and noisy when people were outside the pub smoking and getting into their cars. Rain had leaked in the previous night so the mat and carpet was wet, although this dried during our stay with reheating on.

Our room was clean and the bed was comfortable. There was tea/coffee making facilities. The breakfast was very good. All the staff are friendly and helpful

Stayed in January 2024