Wellington Place, New Quay, SA45 9NR, United Kingdom
#1 of 6 hotels in New Quay
Guests' ChoiceBased on 117 hotel reviews
9.5Cleanliness
9.6
Comfort
9.7
Location
9.9
Facilities
9.4
Staff
9.7
Value for money
9.4
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 September 2024
Lynn
United KingdomSize and functioning of the shower room. However it is in and old and very quaint building so to be expected I guess . Absolutely fine for a few nights.
Breakfast was really good , lots of choice and actually brought to your room around 9am each morning. The location is brilliant , right in front of the sea. Richard , our host was just so friendly and helpful as was his son Andy . Having the terrace just outside was wonderful . Best thing .......a boat trip on the Suncatcher with New Quay Boat Trips . We saw so many dolphins , it was amazing , they were so active .
Stayed in September 2024
Reviewed: 16 September 2024
Jacky
United KingdomN/A
Everything you need for a few days or longer.Hosting very good. Breakfast was brought to your room with lots of choices.Bed was very comfortable with a lovely bathroom.View overlooking the bay watching dolphins,seals and birds.Balcony to use.Also good value for money in a prime location in New Quay
Stayed in September 2024
Reviewed: 10 September 2024
Kathryn
United KingdomThe Sup Shack is a lovely and unique place to stay Has everything there you need Excellent breakfast and lovely friendly hosts Fabulous views
Stayed in September 2024
Reviewed: 9 September 2024
Wendy
United KingdomDoing a review as I dont want other people finding this gem of a place!
Fabulous place right in the heart of new quay! Beautiful views of the harbour from the room! Great hosts and a great breakfast!
Stayed in September 2024
Reviewed: 3 September 2024
Robert
United KingdomNothing
Breakfast, everything you need, served to your room, could not have been better
Stayed in August 2024
Reviewed: 30 August 2024
Caitlin
United KingdomShower is an eco shower so not the hottest/most powerful but still perfectly adequate.
Lovely owners/staff, brilliant location on the beach, excellent views from the balcony of dolphins in the bay, very clean, big and comfortable room, excellent, generous breakfast, really good value all round.
Stayed in August 2024
Reviewed: 17 August 2024
Paul
United KingdomThe suite was superb with leather settee and chair. Breakfast was brought to the room and was very substantial. The view from the outside sitting area was stunning.
Stayed in August 2024
Reviewed: 9 August 2024
Eric
United KingdomLack of parking proved very difficult for us as we arrived on a warm day when all the nearby carparks were full. 24 hour parking is £6.60 in beach car park but parking opposite is only available till midnight. We finally parked up the hill in the Central car park and left the car there till our departure. Street parking is strictly limited to 30/60 minutes. Access via stone steps to first floor may be difficult for some.
Proximity to sea with shared balcony seating. Breakfast trolley delivered to room with cooked breakfast fifteen minutes later if requested. Large lounge area with comfortable sofa and chair. Minibar with fresh milk for tea and coffee throughout the day. Pleasant staff.
Stayed in August 2024
Reviewed: 7 August 2024
Rachel
United KingdomLocation was perfect, room was very spaciousness bed was very comfortable! A large selection for breakfast each morning - nice to sit out on the balcony in the evening!
Stayed in August 2024
Reviewed: 1 August 2024
David
United KingdomWould have liked option of an earlier breakfast
Richard and Diane were perfect hosts. Room had amazing view, was very clean and had everything you needed and bed was so comfy. Breakfast was huge, tasty and loved being delivered to the room, though it’s 9 am so late for those setting out early. The balcony area for guests had comfy furniture, and amazing view to spot the dolphins and sea the sun rise.
Stayed in July 2024
Reviewed: 26 July 2024
Sue
United KingdomLoved it all
Lovely location. Great room with separate lounge. Fabulous breakfast and great outdoor seating area on the shared verandas
Stayed in July 2024
Reviewed: 27 June 2024
Carol
United KingdomNothing everything was perfect
Great location staff were lovely they couldn't do enough for you
Stayed in June 2024
Reviewed: 18 June 2024
Brian
United KingdomLovely location and a clean, comfortable hotel. The proprietor was pleasant and helpful and the trolley served breakfast was exceptional.
Stayed in June 2024
Reviewed: 17 June 2024
Simon
United KingdomNothing
Amazing
Stayed in June 2024
Reviewed: 17 June 2024
Janet
United KingdomOur one and only negative is that our room was at the rear and was described I believe as over looking a courtyard!! I don’t remember having a choice when we booked so it might have been the only option available. It was in fact a storage area which made the rooms extremely dark and personally I found it a little claustrophobic. The TV transmission is very unreliable as it’s a portable Ariel.
The family who run it were absolutely lovely. They were all very friendly and approachable. The breakfast is outstanding and the Location is stunning. The outdoor seating is fab and very comfortable overlooking the sea. We were lucky enough to see dolphins and a seal popping his head up.
Stayed in June 2024
Reviewed: 14 June 2024
John
United KingdomLovely hotel , great location and the sun came out
Stayed in June 2024
Reviewed: 11 June 2024
Terence
United KingdomThere was nothing we could find at all with the property
Excellent sea front accommodation, the views are spectacular
Stayed in June 2024
Reviewed: 11 June 2024
Susan
United KingdomThe view was amazing, breakfast included and brought to your room was great. Watched the dolphins whilst having breakfast
Stayed in June 2024
Reviewed: 5 June 2024
Andrew
United KingdomBreakfast was excellent the location was perfect
Stayed in June 2024
Reviewed: 31 May 2024
Graeme
United KingdomNothing
Great location. Could see lots of dolphins. Friendly knowledgeable hosts
Stayed in May 2024
Reviewed: 28 May 2024
Lynn
United KingdomBreakfast was brilliant and a treat to have it in your room. Location was excellent.
Stayed in May 2024
Reviewed: 25 May 2024
Elaine
United KingdomThe space in the room was great, but could have been brighter. However, this is a personal opinion
The position of the hotel was amazing but could be difficult for those with mobility issues as you have to climb stairs to the entrance
Stayed in May 2024
Reviewed: 25 May 2024
Gaynor
United Kingdomthe weather ahaaaa !
really nicely set out - everything you could want and more, great location, food good and really nice people
Stayed in May 2024
Reviewed: 30 April 2024
Kay
United KingdomNothing could have improved our stay it was outstanding
We had a fabulous stay , couldn't fault anything. The breakfast was outstanding and the family were very welcoming and made us feel it was like home from home. The views were amazing, even saw dolphins from the balcony and our room. Exceptionally clean and comfortable
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content