28 Swan Road, Harrogate, HG1 2SE, United Kingdom
#11 of 22 hotels in Harrogate
Guests' ChoiceBased on 2120 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.6
Facilities
8.6
Staff
9.3
Value for money
8.5
Free WiFi
8.8
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End of dialog contentReviewed: 25 September 2024
Gail
United KingdomNothing
Great room, lovely staff and close to the centre of Harrogatexwhich meant we then didn’t need to use our car during our stay
Stayed in September 2024
Reviewed: 22 September 2024
Lauren
United KingdomBed not comfortable Feel a mattress topper or new mattress is needed
Great location Restaurant wonderful Service great
Stayed in September 2024
Reviewed: 22 September 2024
Clare
United KingdomBed a little too firm .
Loved the location and the fact that it had parking too. The room was spotlessly clean with lots of mod cons, usb sockets, air conditioning plus the bathroom floors were heated. Our room was huge with a kitchen & sofa . Great value for money. Would stay here again!
Stayed in September 2024
Reviewed: 22 September 2024
Diana
United KingdomThe automatic light in the bathroom was quite annoying at night. Some more hanging space for clothes would be good.
The staff were very friendly. It was possible to book parking. It was quite a quirky hotel. Breakfast was good and the eggs were cooked exactly as ordered.
Stayed in September 2024
Reviewed: 19 September 2024
Hayley
United KingdomLovely bedroom and bathroom. Short walk from the city centre. Friendly staff.
Stayed in September 2024
Reviewed: 17 September 2024
Patricia
United KingdomRoom was cold on arrival and no control over heating
Very central clean and comfortable
Stayed in September 2024
Reviewed: 15 September 2024
Beth
United KingdomWe got locked in and had to phone the receptionist to save us😂
Spacious room, very clean and tidy.
Stayed in July 2024
Reviewed: 15 September 2024
Andrew
United KingdomLovely facilities
Excellent location
Stayed in September 2024
Reviewed: 15 September 2024
Linda
United KingdomLimited parking for guests, we stayed for 2 nights but could only reserve for 1 night
The location is great, there is an amazing restaurant within the hotel, friendly staff too
Stayed in September 2024
Reviewed: 15 September 2024
Duncan
United KingdomN/A
Breakfast and dinner very good, great location for centre of Harrogate
Stayed in September 2024
Reviewed: 14 September 2024
Wilson
United KingdomBed wasn’t the most comfortable and the light & fan in the bathroom were on a sensor but didn’t always go off. Parking was a little tight.
Fantastic location , with great staff. Orchid restaurant was excellent, delicious food.
Stayed in September 2024
Reviewed: 11 September 2024
Barbara
United KingdomVery clean warm and comfortable
Stayed in September 2024
Reviewed: 10 September 2024
Emma
United KingdomI can’t really say I didn’t like anything, the hotel was perfect for our overnight stay
The staff were so helpful and friendly, the room was very spacious with the most comfortable bed! Great location.
Stayed in September 2024
Reviewed: 9 September 2024
Aiden
United KingdomChilly room. No effective way to adjust the temp.
Last minute booking, friendly and helpful checkin staff, v clean and well appointed room
Stayed in September 2024
Reviewed: 7 September 2024
Josh
New ZealandThis was a beautiful hotel . Location perfect . Room perfect .
Stayed in September 2024
Reviewed: 7 September 2024
Disador
United StatesCeiling height in the bathroom was a bit dangerous.
Nice location and room was cute for the money.
Stayed in September 2024
Reviewed: 5 September 2024
Julie
United KingdomThe bed was awful. Parking challenging.
Different with decor. Restaurant very good and staff friendly
Stayed in July 2024
Reviewed: 3 September 2024
Brian
United KingdomCan’t fault anything at all.
The breakfast was very good with a lovely choice of food. All very nice indeed.
Stayed in September 2024
Reviewed: 31 August 2024
Phillip
United KingdomReserved parking is offered at an additional cost, although convenient, the parking spaces can be a challenge to navigate in and out of, depending on the size and parking skill of the other car drivers.
Very large room, comfortable bed. Large walk-in shower. Breakfast excellent and freshly cooked. Location of hotel is on a quieter road of Harrogate, but within a short walk of all the attractions.
Stayed in June 2024
Reviewed: 30 August 2024
Joe
United KingdomClean, well presented, staff very polite
Stayed in August 2024
Reviewed: 29 August 2024
Nicole
United KingdomI have no bad comments about this place. Staff were very friendly, location perfect and very good value for money.
Stayed in August 2024
Reviewed: 28 August 2024
Dom
United KingdomNothing
Really clean and looked after room
Stayed in August 2024
Reviewed: 28 August 2024
Alexandra
United KingdomNothing, it was all good.
We pre-reserved the parking and a cone was put in a space with our car reg on it, I thought this was well organised and worked well. We were upgraded at check in to an executive room with a comfy big four poster bed. Room was a great size with a view out of the front of the hotel. The window had privacy glass. We were above the restaurant but didn't hear it so must be well sound-proofed. Location is great in a quiet area but close to walk in to the centre. There was a good selection at breakfast and the staff are all friendly and professional. Nice cocktails in the bar.
Stayed in August 2024
Reviewed: 27 August 2024
Michaela
United KingdomNothing really it was all good
Location perfect the room was a little dated but the bathroom and little extras like soap, hand cream and body lotion were a nice touch as was tissues and biscuits in the room.
Stayed in August 2024
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