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  4. Reviews of The Stay Company, Whitefriars House

Reviews of The Stay Company, Whitefriars House

Friar Lane Whitefriars House, Nottingham, NG1 6DA, United Kingdom

#10 of 332 Holiday rentals in Nottingham

Guests' Choice

Review score

Based on 608 apartment reviews

9.1

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.5

  • Location

    9.6

  • Facilities

    9.5

  • Staff

    9.0

  • Value for money

    9.3

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 21 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights

    We had a room facing the road and one night was very noisy through to about 3am. The next night was fine. I think that's part of the compromise for having a very centrally located property. If you are a light sleeper would certainly recommend you request a quiter room and check again when they allocate a room to you.

    Great central location, very clean, tidy and well eqipped apartment, good communication with the hosts. We had requested the private onsite parking which was good to have access straight to the apartment. On arrival our space was not available but the hosts helped to sort this out.

    Stayed in September 2024

  • Reviewed: 20 September 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Close to the centre

    Stayed in September 2024

  • Reviewed: 20 September 2024

    9.0
    A brilliant central place to stay but more info required.
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights

    We were let down by the lack of information regarding parking. We had a great deal of difficult finding the car park initially. It was only by the help of a friendly traffic warden that we found it. And our car spent part of our stay parked in an incorrect space, because we didn’t receive any info. We also found that we could have got parking in the same car park for a third less than we were charged by Whitefriars House. We were not given information regarding access to the property prior to 11am as promised and I had to contact the company. They told me that this information had been given to Booking.com some hours prior but this info wasn’t passed on to me. That was quite stressful because we had virtually arrived in Nottingham before we had any info. The key box in the lobby, where you collected your key to your accommodation, worked when it thought it would and it was only after three attempts that we managed to get our key. There was another couple there prior to our arrival, and they had the same problems accessing their key for their accommodation.

    The property was absolutely spotless. The bed was reasonably comfortable. There were items there for breakfast which was good. It was spacious and it was in an ideal position for sightseeing. We didn’t need to use the car whilst we were there at all. The property was extremely quiet. There was no noise from other occupants and there was virtually no outside noise. A good choice.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    10
    Perfect
    • Business trip
    • Solo traveller
    • Studio Apartment
    • Stayed 2 nights

    Some noise from near-by bars but this is to be expected given the location. A TV in the bedroom (as well as the one in the lounge area) would be a nice extra.

    Location couldn't be better! Right in the city centre - directly across from the airport bus and a very short walk to tram stop. Accommodation spotlessly clean and comfortable with great facilities. The washing machine / dryer is a great feature - meant I could travel with hand luggage only. A welcome pack with water, milk and cereal was a lovely touch.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    10
    Fabulous accommodation highly recommend
    • Leisure trip
    • Group
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    We were on the 3rd floor and there is no lift so the stairs were a killer. The noise at night woke me a few times but it’s to be expected in a central city centre location. Didn’t really cause a big deal

    The room amenities were amazing every member of the group was so impressed. The little touches such as milk in the fridge, and the tray of breakfast items were really nice. The location was great very central We will stay again

    Stayed in September 2024

  • Reviewed: 12 September 2024

    8.0
    Not off to a good start.
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Trying to find the entrance to the carpark. All the codes (carpark, entrance door and keysafe) was over the top.

    Lovely apartment in a great location.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    10
    Amazing and definitely coming again
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The stairs we stayed on the top floor

    Stylish and very clean

    Stayed in September 2024

  • Reviewed: 5 September 2024

    10
    Lovely apartments in a great location
    • Leisure trip
    • Group
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    It could do with a lift, but other than that it’s perfect

    The apartments were spacious and comfortable, well laid out and perfect for us. Parking was secure and location is excellent for the city centre. Also the response time was superb when I had queries. Highly recommend

    Stayed in September 2024

  • Reviewed: 23 August 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    A couple of things for you to think big hallway but no coat hangers so would be good if added.also no hook to hang up bath towels so will be nice to make it the perfect apartment

    Excellent location and very nice 2 bedroom apartment

    Stayed in August 2024

  • Reviewed: 19 August 2024

    10
    Fantastic stat, would definitely stay again
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Fantastic location & lovely glad , had everything we needed & more

    Stayed in July 2024

  • Reviewed: 15 August 2024

    9.0
    Comfortable, well provisioned, central stay in Nottingham
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights

    Nothing to list as unlikable.

    Clean, neat, well stocked & equipped apartment. Added personal touches including some breakfast. Everything was provided for except for laundry pods (on account of possible allergies). Adequate cookware and utensils are provided. You have everything for a comfortable stay and the location is perfect to go around Nottingham.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 3 nights

    Some background noise from pubs and bars. Something to be expected as in center of town.

    Great location. Modern and clean rooms. Secure parking.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    8.0
    Good central location, perfect for a weekend stay
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    It was incredibly warm in the apartment even with the windows open at all times and the fan on. Temperatures outside were only early 20s so seemed unusual to be so warm inside and impossible to cool down

    Central location with parking. Good sized apartment for a weekend. Very clean and tidy

    Stayed in August 2024

  • Reviewed: 6 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    It was extremely noisy on the street 24/7. Roadworks at 3am, street cleaning late night/ early into the morning, busses, trucks, sirens, etc. Unfortunately we couldn't close the windows as it was so hot at the moment, so the noise outside on the street might as well have been in the room.

    Close to everything in the city and the airport bus stops right outside the door.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    9.0
    Lovely and would definitely book again when visiting Nottingham.
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The only thing missing was air conditioning but a fan was supplied. Was not a requirement when booking and just unlucky with the exceptionally hot weather and being on the third floor with the stairs and the stairwell being very hot.

    Everything, clean and excellent well equipped studio.

    Stayed in August 2024

  • Reviewed: 4 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    It was a bit warm in the apartment. Even when we had the windows open for a while, somehow, the warmth stayed in the apartment.

    The apartment is spacious and very neat and clean. The location is great! Communication was very good.

    Stayed in August 2024

  • Reviewed: 3 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Poor ventilation and outside noise ( although sleep masks and earplugs were provided).

    Location, self catering facilities, washing machine/dryer and dishwasher, comfortable, easy check-in and out.

    Stayed in August 2024

  • Reviewed: 1 August 2024

    9.0
    Fantastic location and easy to find. Staff always helpful on the phone number provided
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    It was a little hot we were on the top floor and the fan wasn’t the best at all

    Spacious everything you need for an apartment, clean and milk water and coffee/tea etc on arrival. Lovely

    Stayed in July 2024

  • Reviewed: 1 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The complimentary breakfast tray and drinks were very welcome after arriving at 11pm

    Stayed in July 2024

  • Reviewed: 1 August 2024

    10
    Exceptional
    • Couple
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Location, facilities, and cleanliness.

    Stayed in July 2024

  • Reviewed: 30 July 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Confusing communication, including a "how was your stay" email 1 week BEFORE our stay. Also, it would have been good to know in advance that our apartment was on the third floor with no lift because we had a guest with limited mobility.

    Clean and well equipped

    Stayed in July 2024

  • Reviewed: 29 July 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Perfect

    Stayed in July 2024

  • Reviewed: 28 July 2024

    10
    Perfect. Not ideal for a cosy night in but just for sleeping eating and cleaning perfect place!!
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Wanted to relax and watch tv. No tv in room and sofa tiny.

    Lovely little apartment. Perfect location (lots of stairs! )other than that lovely and clean, lovely welcome pack, has everything you need!

    Stayed in July 2024

  • Reviewed: 27 July 2024

    10
    Very nice staying and hope to be back
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights

    Nothing

    Perfect location which is in the center of the city.

    Stayed in July 2024

Showing 1 – 25

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