The room we were in had an overpowering air freshener smell, along with the corridor leading to the room - like to the point of needing to turn off the air fresheners at the wall in order to get to sleep. Given how immaculately clean the room was I did wonder what smell was being masked?

Easy access for the train and incredibly friendly staff

Stayed in March 2024

The room was far too hot. We were also not told all the rooms were different so my parents ended up having a tiny room even though they paid for every one. They should have told us. There was a generator outside our window which we couldn’t have open as it smelt of steak and food, no fresh air whatsoever. The corner shower was also so tiny, especially in comparison to the big room. If that was the case, we should have been charged different for the two smaller rooms! The portions of food were also tiny for what you pay.

The location was great. Lots of free parking. Amazing staff. Location is ideal.

Stayed in May 2024

The bed was a little small. Some TV noise travelled from other room(s)

The staff were lovely throughout. The bed was a little small. Some TV noise travelled from other room(s).

Stayed in March 2024

The bedroom and bathroom were very well appointed. The breakfast menu was extensive.

Stayed in May 2024

Nothing at all

Great bar restaurant area Very well priced Plenty of outside seating Big car parking area

Stayed in May 2024

They ran out of waffle batter before I could order a waffle. Just kidding, it was all great.

I really enjoyed my stay and I dont think I could have found something better for the price. When I walked into the room I just thought the place was perfect for the one night I was staying there - and the restaurant made a fantastic burger. The staff were friendly, checkin process was simple and quick and the room was comfortable - I was travelling alone, kept my expectations low and was pleasantly surprised at what was presented.

Stayed in May 2024

Attention to detail and better maintenance needed for the price charged. Heating set at a certain temperature, and it was a cold evening, but we found an electric fan heater. Mattress very soft and lumpy. Toilet seat very loose and no ventilation in the bathroom.

Good location. Staff helpful and attentive. Rooms large enough. The breakfast is very good. Good variety, full plates, and tasty.

Stayed in April 2024

All good, highly recommend

Excellent cooked or buffet

Stayed in April 2024

I asked for a room with a bath which I was told they could accommodate me, when I got to the property they told me none of the rooms had baths.

It was very comfortable and pleasant stay. The bed was very comfortable. Great breakfast.

Stayed in February 2024

Great landlord and staff, which made the stay extra nice. Anya, the young waitress was so lovely, and welcoming. Food in the restaurant was really good, especially the taco and hash brown starters Would definitely recommend it, and hopefully, we will return when in the area again

Stayed in April 2024

New chef maybe? Food standards seem to have changed… portion sizes down, presentation poor & just not up to the usual high standard. FOH staff were great though

Great room, great staff (especially the wavy haired hostess on check in & waitress duty in the evening), good food; but not as good as on previous occasions

Stayed in April 2024

Hot water in the shower was barely warm

Food only average

Stayed in April 2024

Nothing to add

Have stayed before so new what to expect

Stayed in April 2024

Lovely staff. Great beers on tap. Lovely everything

Stayed in April 2024

Very friendly staff. Excellent evening meal. Very comfortable and quiet room

Stayed in April 2024

Nothing

Lovely room with outdoor seating area. The room was so well equipped. Ample tea, coffee, hot chocolate, biscuits. Iron, hair dryer, additional heater if needed. Surrey magazine, restaurant information. Had all the finishing touches to make the perfect stay.

Stayed in April 2024

The location - right across from the station and bed was so comfortable

Stayed in April 2024

Access and egress to and from property was i would consider dangerous . There had been a staircase down to the foot path toe enable guests to walk down to the pelican crossing over to the amenities on the other side of the road. The staircase had been taped over to prevent access and egress due to their dangerous condition. However trying o cross the road from the driveway was very dangerous . Very heavy traffic passing hotel and also vehicles leaving the rail station trying to get onto the road.

food was very well presented. Nice and cooked how I like it. The serving staff /waiter was very polite and helpful

Stayed in April 2024

Clean, comfortable and friendly. Especially liked the small outside sitting area and radio in the room.

Stayed in April 2024

I could hear the guests staying in the room next door far too well!

Friendly, helpful staff. Great decor, sweet balcony doors onto a table and chairs outside. Parking. Superb food in the restaurant. Good quality bathroom. All very well maintained, spotless. Fluffy towels. Parking.

Stayed in April 2024

Very little not to like. Beer selection could do with a real ale.

Excellent location and plenty of free parking. Nice comfortable room.

Stayed in April 2024

Rooms were warm and comfortable the breakfasts were great would stay again

Stayed in March 2024

The voice from other guests and slamming of foors in communal areas was extremely loud. My room was only cleaned once in a 3 day stay.

Friendly efficient staff. Great breakfast, and comfy well appointed room.

Stayed in March 2024

TV was poor. Took over a minute to respond to an input. Unwatchable

Amazing place to stay

Stayed in March 2024