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  5. Reviews of The Star and Garter Hotel

Reviews of The Star and Garter Hotel 4 stars

High Street, Andover, SP10 1PB, United Kingdom

#3 of 5 hotels in Andover

Guests' Choice

Review score

Based on 1562 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.9

  • Facilities

    8.1

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 20 September 2024

    7.0
    Comfortable hotel, friendly staff, but room was too bright at night.
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The car park light was very bright and kept me awake.

    We were all in a small unit with one entrance.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    Friendly and centrally located
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Our tea/coffee facilities had been used and not replenished. Open half eaten biscuits on the cups. The room was nice but it feels a bit dated.

    Good central location and friendly staff.

    Stayed in August 2024

  • Reviewed: 15 September 2024

    9.0
    Great stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No hand towels!!

    Room was in a quiet area of the hotel.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    8.0
    Would stay again for overnight stays
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Tv remote didn't work all of the time but didn't watch TV much. Can't help next to two pubs but the noise outside could be heard even when windows shut but i know the hotel can't control the noise. Didn't know how to work the extractor fan so some instructions could been helpful Staff may need to be more aware of certain conversations and language when around customers (I.e. at breakfast and could hear them from the kitchen while having breakfast in the breakfast room due to the doors being open)

    the staff was lovely, friendly and very welcoming. Very helpful when I accidentally wiped my key card and couldn't get back into my room and told me to keep it away from my phone. Also very helpful when I had a few questions as well. Parking was easy to find following the instructions that the hotel sent out prior. Lovely location as on the highstreet. Hotel was lovely and clean. The room size was amazing for what I paid for. Very spacious. Bathroom was good. Bed very comfortable to sleep. Breakfast was good and freshly cooked Perfect for one or two night stays Would stay again though

    Stayed in September 2024

  • Reviewed: 14 September 2024

    8.0
    Very welcoming and obliging staff in clean and comfortable accommodation.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    All clean and tidy but decor a little 'tired'.

    Staff, food and price all very good and a great location in the town centre.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    8.0
    Clean, comfortable and quiet.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    People next door smoking weed in their room. Really strong smell in the hotel and outside all evening. Didn’t look like it was being addressed.

    Clean and quiet. I had a really big room with seating area, big bathroom, coffee, biscuits.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Location, comfort, tea & coffee makings, mineral water, biscuits.

    Stayed in September 2024

  • Reviewed: 12 September 2024

    7.0
    A clean respectable stay, a little tired but good value for money.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Tired facilities. Mass flock of pigeons roosting outside meant couldn’t open the window plus views of their mess on the roof not for the faint hearted!

    Clean, satisfactory hotel. An old coaching house, showing its age. In absolute centre of Andover. Room comfortable.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    9.0
    A great hotel excellent staff very friendly
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Could do with a bit of tidying up on the wall ways ie getting rid of the weeds and sweeping up fag ends

    Location was great for what we needed to do, this is our second visit to this hotel, and will be back again

    Stayed in September 2024

  • Reviewed: 9 September 2024

    9.0
    Grate stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There wasn't anything we didn't like.

    The location is brilliant and all the staff are friendly. It also has a car park

    Stayed in September 2024

  • Reviewed: 3 September 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I know it’s not the staff’s fault but shame about the electrical works meaning no cooked breakfast. Upside is that the continental was cute.

    Staff were some most welcoming you could ask for. Very nice, rooms were spotless and beds were comfy.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    9.0
    Fabulous
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Lovely clean rooms. In the middle of the town centre. Plenty of cafes, restaurants and bars.

    Stayed in September 2024

  • Reviewed: 2 September 2024

    8.0
    Good breakfast, nothing to eat in evening.. not many options locally.. .. need AC in rooms by street
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    NO AC and window didnt stay open.. but when i did get it to stay open the noise from outside in the street was a problem..

    quick to get in and nice staff..

    Stayed in August 2024

  • Reviewed: 2 September 2024

    8.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location Good parking Clean

    Stayed in September 2024

  • Reviewed: 31 August 2024

    9.0
    My first stay in andover
    • Business trip
    • Solo traveller
    • Budget Double Room
    • Stayed 5 nights
    • Submitted via mobile

    A very very minor issue was that in the last two days of my stay, a bin wasn't emptied and the tea and milk wasn't replenished.. but, I had no problem rectifying it at reception. Would deffinately stay there again.

    A very peaceful, well cared for accommodation.. would recommend it to others

    Stayed in August 2024

  • Reviewed: 31 August 2024

    7.0
    Friendly and helpful staff clean hotel
    • Business trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Finding the car park

    Big rooms Central location

    Stayed in August 2024

  • Reviewed: 31 August 2024

    9.0
    Great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Disappointed no hash browns with breakfast as advertised, but other than that breakfast was great.

    Room was big, bed so comfy, great to get a few biscuits to go with your brew in your room. Fantastic location. Lots of choice for breakfast.

    Stayed in August 2024

  • Reviewed: 30 August 2024

    8.0
    Very handy location
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    We arrived by car and could not understand the instructions given on how to locate the carpark. It would be helpful if clearer instructions were provided. The room I had was very cramped.

    Excellent location, good parking, comfortable room, nice breakfast.

    Stayed in August 2024

  • Reviewed: 27 August 2024

    7.0
    All ok and fine with an excellent breakfast
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    People could view us through the window

    Location

    Stayed in August 2024

  • Reviewed: 26 August 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There wasn't anything I didn't particularly like about this hotel, however the television screen was very dark and couldn't be adjusted any more. The tv needs replacing.

    Convenient location to where I was working. The breakfast was basic but good.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    9.0
    Superb
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was large

    Stayed in August 2024

  • Reviewed: 25 August 2024

    7.0
    Night away in Andover.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very hot. Had a portable AC unit however needed to open window to use it.

    Staff are very helpful. We needed to switch rooms, and the staff were very quick to help.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    8.0
    Star and Garter
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room did not have a wardrobe, just a hanger on the wall and no comfortable seat.

    Central location with good parking and pleasant helpful staff.

    Stayed in July 2024

  • Reviewed: 24 August 2024

    8.0
    Very comfortable and welcoming stay
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Having to get into bath to have a shower. Would prefer walk in shower .

    Breakfast was lovely .room comfortable Staff very friendly and welcoming .

    Stayed in August 2024

Showing 1 – 25

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