the bed needed to be replaced, not very comfortable

Really friendly; Great location

Stayed in April 2023

Accommodation basic, no-frills

Pleasnt bar, good meal, clean room

Stayed in April 2023

No guest information available such as emergency contact number, WiFi or bar times etc-when asked was told the WiFi. No milk in the room for the coffee/tea - was given some when asked Water cold so couldn't have a bath No shampoo or Hairdryer in the room No option of breakfast I just felt that for a four star there was something missing from the stay although I would stay again and was perfectly happy during our stay.

Friendly welcome Food was very nice and presented really well Very clean Friendly towards our children and dogs Very warm bedroom Soft towels

Stayed in April 2023

only one thing the electric shower always poor

great value for money. great location and pub. perfect if you have a dog as they are very welcoming and don’t want to rip you off like many hotels do!

Stayed in April 2023

Nothing

I was on my own with my dog and was immediately made to feel welcome, the meal I had sat infront of an open fire was great. Room was a good size and had a homely feel. I was only there two nights but was also made to feel welcome by the clientele who chatted and invited me to join in on of the quiz teams that night, I declined but was encouraged to join the free after quiz buffet.

Stayed in March 2023

No breakfast available

Resturant food in the evening. Room clean bed comfy.

Stayed in March 2023

staff friendly and we could take the dogs . room was clean .

Stayed in March 2023

every thing was good

The Brekfast was fine, nice coffee...

Stayed in February 2023

The food in the pub restaurant was really good.

Stayed in March 2023

relaxed atmosphere, very friendly and helpfulstaff, food was delicious,

Stayed in March 2023

Signal was weak but can't be helped. WiFi made up for it.

So friendly Good home made food Excellent for dogs Relaxed Just loved it and will be back

Stayed in March 2023

nothing

easy parking, room great, staff really friendly, open fire, beer and food excellent highly recommend the fish and chips, few mile walk to Hardwick

Stayed in February 2023

A brief and pleasant stay. Room/ staff/ service all fine.

Stayed in December 2022

Would have liked breakfast included in this price

Stayed in February 2023

The Shower- scalding hot to freezing cold when water was used elsewhere. the Saturday night singer was not to my liking and as they could only seat me in the bar to eat I had TV and music in one ear and the sound of the singer in the other.

location was close to my work place. plenty of parking, mainly quiet. food was well priced . real ale very good. good value for money.

Stayed in February 2023

Room lacked a chair to sit in. Other rooms have them so in future I would take one of those.

Bar area with log fire and friendly staff and locals

Stayed in January 2023

Not a deal breaker, but no breakfast

Very dog friendly. Great pub menu if you have dinner. Super close to the M1 but still in a quiet rural location. Much better than a motorway hotel.

Stayed in January 2023

Shower could have been set up better. The shower head would not point downwards and had to be held.

Did not stay for breakfast booked room only

Stayed in December 2022

The staff were bickering and didn't get along, the communication or lack thereof between them meant service was slower and confusing to watch. Sometimes I didn't know if the staff had heard me and I felt like they just didn't want to be there. They need to change when people need to leave the rooms by time wise as no one was around when we left the room and the place was locked up. Didnt feel like guests really and more like we were visiting distant relatives that didn't care too much where we were.

One staff member was quite nice and gave us drinks on the house.

Stayed in December 2022

No food after 6pm which after a full day travel was a little bit disappointing

good stop just a couple miles from the motorway. great stop for our dog

Stayed in December 2022

no breakfast

convenient location

Stayed in November 2022

Very friendly and hospital staff. Enjoyed the open fire and the good food in the bar. Nice room, good bed.

Stayed in November 2022

Everything was good thanks. We were happy to have breakfast at Hardwick Hall on Saturday but it would be good to have the option of breakfast at The Shoulder the following day.

Friendly staff, good parking, tasty food, comfortable bed.

Stayed in November 2022

Staff very friendly and welcoming. Room clean and cozy. Nice pub with good food.

Stayed in October 2022

The room I feel was a little dated and a little overpriced. Although very spacious for a family room. We didn’t mind paying that little bit more because the rest of our stay was lovely.

Staff were very welcoming, helpful and friendly. The food was excellent with the added bonus of the price. I have two teenagers who are fussy eaters and even they agreed the food was great. Everywhere was clean with good quality towels. Would definitely return the next time we’re in the area.

Stayed in October 2022