Exceptionally good breakfast but the coffee machine requires fixing to offer the different types of coffee. All of the staff were VERY helpful and courteous. 150m from a large number of restaurants and upscale shops in a modern location with lifts and esclators.

Stayed in March 2024

Very clean, staff were all lovely

Fantastic location right by the station. They were kind enough to accommodate a late check-in.

Stayed in March 2024

Nothing

Location was perfect. Love harbour view from our window . Unusual and attractive building. helpful and friendly staff.

Stayed in February 2024

Everything worked well. Well equipped. Good location.

Stayed in February 2024

Not a thing.

Great location and super helpful staff. Included breakfast was delicious, plenty of food and easy gluten free options.

Stayed in March 2024

Good size room comfortable bed and freshly cooked breakfast great value for money in a great location

Stayed in March 2024

Nothing especially. Maybe a small tray to place dirty cups/spoons on with tea/coffee facility. Nothing else

Excellent location. Staff very friendly and helpful on arrival and during our visit. Would book again. Breakfast good and plentiful.

Stayed in March 2024

Nothing.

Great staff. Perfect location. Clean. Great breakfast. Onsite parking

Stayed in February 2024

There was a patch of carpet which was motheaten, light mould in the bathroom double glazing and dirty bins. The rest was clean and nice, especially the huge bath. Also the cappuccino machine was broken (at breakfast).

Friendly helpful and attentive staff, excellent breakfast, lovely big soft towels, great location by the Dockyards.

Stayed in February 2024

The staff were very friendly and the hotel was really good. Breakfast was excellent. If you are visiting the attractions you couldn't ask for better. 100 yards walk to the entrance of the Dockyard and 500 yards to the outlet with plenty of places to eat. Good safe car park behind the hotel.

Stayed in February 2024

Breakfast choices limited - buffet was disappointing with pastries wrapped in plastic and tesco yoghurt. Would expect more for £175 for the night.

Friendly staff, clean, great location for station, historic dockyard and shopping.

Stayed in February 2024

My wardrobe door would sit slightly ajar. Definitely not a major issue. I didn’t report it. Most people wouldn’t even notice, I’m sure

All staff were extremely friendly and helpful. Location is excellent. Breakfast was lovely. We’ve already booked our return visit

Stayed in February 2024

Had a room at the back of hotel,

Location, right on the sea front, had there own car park , staff very friendly and helpful . Room clean and tidy

Stayed in February 2024

Nothing to dislike was all really nice

The breakfast was excellent and loads of it . They had a car park which we used and the facilities were all a short walk it was a excellent location. All the staff at hotel were friendly and welcoming . Room was very clean and warm had tea making facilities as well.

Stayed in February 2024

The hotel was lovely and quiet and had a nice chic about it. Very quirky

Stayed in February 2024

The breakfast is served in the front of the hotel which is also the reception area.

The room was spacious and clean The location was excellent for sight seeing and shopping.

Stayed in February 2024

Nothing

Everything. Location, building , lovely room with harbour view, very helpful and friendly staff, everywhere very clean and well maintained, breakfast cooked to order, a really enjoyable stay . Will be back!

Stayed in February 2024

Nothing not to like.

The location is excellent, the staff are very accommodating and friendly. The added bonus is it has parking.

Stayed in January 2024

Compact King room was quite small

Position of hotel & staff

Stayed in February 2024

Breakfast adequate but a little limited for choice.

Excellent location - adjacent to the Dockyard and opposite the Harbour Station. Staff pleasant and very helpful without being gushing. Really useful car park.

Stayed in February 2024

Very dull

Not too bad for Portsmouth

Stayed in February 2024

Nothing everything was perfect.

Beautiful hotel right by the Portsmouth historic Dockyard, Spinaker Tower and Gunwharf Quay shopping centre. Free onsite parking which was locked overnight. We didn't use the car at all as everything easily accessible. Staff really friendly. First class breakfast. So much choice. Poached egg was cooked to perfection. Would definitely stay again.

Stayed in February 2024

Noise due to building works but was pre warned Bed way too soft For money expected more

Perfect location Friendly staff Warm breakfast

Stayed in February 2024

Great location!

Stayed in February 2024

A cooler room and plumper pillows would have further improved our stay.

Breakfast was very cleanly presented and tasty. The room was small but contained everything that we needed and was wonderfully clean. The location was perfect but noisy at night with the window open. Great to have onsite parking.

Stayed in February 2024