60 Broad Street, Lyme Regis, DT7 3QF, United Kingdom
#5 of 7 hotels in Lyme Regis
Guests' ChoiceBased on 978 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
9.6
Facilities
8.5
Staff
9.3
Value for money
7.9
Free WiFi
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 June 2024
Frances
Icelandcoffee at breakfast was undrinkable and even though staff were told and they made fresh? it was still undrinkable.
our room was very good and comfortable. liked having separate shower to bath.
Stayed in May 2024
Reviewed: 6 June 2024
Clare
United Kingdomsome of the paint and furniture was worn, looked as if it could do with a bit of TLC. it did not spoil our stay in any way. The best thing was the location, car parking and the friendliness of the staff.
The food served was excellent, we also ate an evening meal, with excellent choice of menu and served well. The staff were very accommodating and allowed us to have breakfast in the bar, with our dog, and the breakfast was brought down to us.
Stayed in June 2024
Reviewed: 6 June 2024
Amanda
United KingdomNothing.
Quirky hotel walking distance to the beach. The staff were all lovely and helpful.
Stayed in April 2024
Reviewed: 4 June 2024
Philip
United KingdomThe room was a lttle 'busy', decor-wise. Buffet breakfast was a bit limited. I ordered avocado on toast, which was reasonable. Urn coffee was cold. Overall ambience is old-fashioned but pleasant enough.
excellent location and car parking, pleasant staff, large handy soap-niche in the shower, good croissants.
Stayed in May 2024
Reviewed: 3 June 2024
Amy
United KingdomGreat location, lovely room and friendly staff.
Stayed in June 2024
Reviewed: 3 June 2024
Richard
New ZealandWe didn't book 2 nights, so there was no room for us to extend our stay,, it's worth it folks,, book those extra nights
Nice place
Stayed in June 2024
Reviewed: 31 May 2024
Hayley
United KingdomBooking for the swimming and dust in places that should be clean. Plus duvets very heavy/ hot for time of year made sleeping a bit uncomfortable
It was quaint- steeped with history. Staff were lovely and food great
Stayed in May 2024
Reviewed: 30 May 2024
Matthew
United KingdomNo issues.
Location and room were great
Stayed in May 2024
Reviewed: 28 May 2024
Peter
United KingdomLimited access to the swimming pool Bar shut early first night 4 choices of main course menu not available first evening
Staff service very good Comfortable, clean accommodation
Stayed in May 2024
Reviewed: 28 May 2024
Raymond
United KingdomA couple of things let the breakfast down, but it was generally good.
Location was excellent. Room was very nice. Staff were very friendly and helpful.
Stayed in May 2024
Reviewed: 28 May 2024
Chesnutt
United KingdomThe shower door in my room was such that it made getting in and out a little uncomfortable (in all honesty mostly due to my couple of excess pounds).The bar closed a little early, but partly understandable due to lack of customers. The thing I mostly didn't like was the CARD ONLY policy, which I find discriminatory. Whilst I understand there may be some obscure reason for such a policy, in just about every situation I can think of, government, or the wise few thinkers who advise them , make any form of discrimination unacceptable and yet it would appear that cash is 'dirty' so the poor beggars who choose for one reason or another to not have a bank card , should go without. It doesn't seem to be politically correct somehow.
The breakfast was excellent. The on site parking was, again, excellent. The room met expectations, although I would have liked a more comfortable chair for sleeping. It is a medical condition and a couple of staff personnel very kindly tried to fix the situation. The staff in general were excellent, however I would mention two who were particularly helpful with my sleeping problem, Neil Allen and Ashley (whose surname I unfortunately didn't get)
Stayed in May 2024
Reviewed: 26 May 2024
Andrew
AustraliaMould in the shower grouting!
The breakfast was excellent, plenty of variety in addition to the traditional English cooked breakfast.
Stayed in May 2024
Reviewed: 26 May 2024
Hayes
United KingdomA choice of kippers or smoked haddock would be excellent, you don't get this everywhere but it is nice when you do.
Breakfast was fine. Much the same as any of the hotels I have stayed in.
Stayed in May 2024
Reviewed: 25 May 2024
Martin
United KingdomGreat location, warm welcome
Stayed in May 2024
Reviewed: 22 May 2024
Carole
United KingdomBar closed too early and wasn't kept open for residents.
Very good breakfast. Staff were very friendly. Good location with car parking.
Stayed in May 2024
Reviewed: 21 May 2024
Nicola
United KingdomNo veggi option only vegan so got a vegan plus scrambled eggs - don't bother it was terrible- avocado not ripe, scrambled egg overcooked and cold, vegetable balls tasted like onion and cabbage with enough salt to take up your daily allowance. You had to fetch your own tea and coffee and the urn was steaming constantly which I thought was dangerous. Virtually no interaction from staff in the restaurant or at reception, on the point of rudeness.
The location was central
Stayed in May 2024
Reviewed: 20 May 2024
Michael
United KingdomStairs. Restaurant food was overcooked.
Excellent location. Good rooms. Good bar.
Stayed in May 2024
Reviewed: 16 May 2024
Richard
United KingdomThe only problem was not being able to use cash
Everything was good as expected
Stayed in May 2024
Reviewed: 13 May 2024
M
Netherlands-
Beautiful spot, very friendly people, nice room and pub
Stayed in May 2024
Reviewed: 13 May 2024
Caroline
New ZealandHot tub was closed.
Good location, great pub and meal.
Stayed in April 2024
Reviewed: 13 May 2024
Martyn
United KingdomThe quality of the evening meals vaired from the very good to less than satifactoy
Stayed in May 2024
Reviewed: 12 May 2024
Julie
United KingdomExcellent faculties and staff
Stayed in May 2024
Reviewed: 10 May 2024
Joan
United KingdomI paid the price on expectation that a sauna, jacuzzi and indoor swimming pool would be a available. Sadly none of these were working.
Stayed in May 2024
Reviewed: 9 May 2024
Chris
United KingdomVery dissapointed that the pool AND jaquzi were both not in use fro the whole weekend as you are the only major hotel with pool it was a major point for our booking to use pool 2 or 3 times
Breakfast great and staff and very good second stay and will return
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content