Pier Rd Portishead, Bristol, BS20 7HG, United Kingdom
#2 of 54 hotels in Bristol
Guests' ChoiceBased on 353 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.4
Facilities
9.4
Staff
9.5
Value for money
9.0
Free WiFi
9.1
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End of dialog contentReviewed: 26 June 2024
Pauline
United KingdomRoom very dark . No non slip mat in shower. Quality of breakfast ingredients was average
Location. Very clean
Stayed in June 2024
Reviewed: 25 June 2024
Glyn
United KingdomThis isn't a dislike as such but given the popularity of the Royal Inn early evening parking up becomes a game of chance so get there early if possible, also the only other point is the location, the Royal Inn is down by the docks and isolated from other establishments should you fancy a pub crawl
The Royal Inn is a recently renovated property [within 18 months I think I was told] which uses quite high spec appointments, the rooms are generous and although above a very busy pub are nice and peaceful, the trade seems to be mainly food related so come 9PM the car park seems to empty quite a bit
Stayed in May 2024
Reviewed: 25 June 2024
John
United KingdomNo Lift cant have everthing
The staff were very friendly and helpful we felt that they all went that extra mile. Big thanks to Kaman Miller and all her staff Fantastic team.
Stayed in June 2024
Reviewed: 24 June 2024
Richard
United KingdomHigh quality bedroom and bathroom in a really well appointed and renovated building. Location was great
Stayed in June 2024
Reviewed: 20 June 2024
Jasmine
United KingdomSuper nice hotel, plenty of parking, very clean, lovely service! They let us check in an hour early after messaging a week before arrival, which was very helpful! Bed was super comfortable and bathroom was lovely, super clean, beautiful garden area to sit and have a drink. Would definitely stay again!
Stayed in June 2024
Reviewed: 19 June 2024
Carol
United KingdomShower head was placed too high to reach, the toilet Was also too high for me. The Shower floor was extremely slippy, needed a grab rail for safety. The stairs were plentiful.the room was comfortable but very dark.
Stayed in June 2024
Reviewed: 18 June 2024
Anne
United KingdomSympathetic renovation of an old building and fabulous room with tasteful furnishings and a very comfortable bed. Everywhere was very clean and well cared for and the staff were friendly and helpful.
Stayed in June 2024
Reviewed: 16 June 2024
Elisabeth
FranceNothing.
Everything! We had a room facing the sea : the landscape was beautiful. The staff were very nice and helpful. Everybody was satisfied 100%
Stayed in June 2024
Reviewed: 11 June 2024
Dawn
United KingdomNo lift but staff helped us with luggage
The whole package hotel, bar, restaurant and setting all great
Stayed in June 2024
Reviewed: 9 June 2024
M
United KingdomA fridge in the room would have been ideal but there was a flask which bar staff filled with fresh milk when we asked.
Very nice stay, great staff and lovely setting. Everything was uncomplicated and service was not intrusive. Breakfast (buffet continental and one cooked item from the pub menu) was very enjoyable with a wonderful view of the estuary. Staff will make coffee from the machine too.
Stayed in June 2024
Reviewed: 7 June 2024
Roycocup
United KingdomThe only slight disappointment was the need to book our dinner several hours in advance. We were required to confirm our dinner plans by 2 or 3 PM for a 7 PM meal, which felt a bit too early to make a decision. However, this minor inconvenience did not overshadow the overall excellence of our stay.
I recently had the pleasure of staying at the Royal Inn, and I can confidently say it was an exceptional experience from start to finish. The cleanliness of the amenities was impeccable, which made our stay incredibly comfortable. Every detail in the room was thoughtfully designed and meticulously maintained, adding a touch of luxury to our visit. What truly set this hotel apart was the kindness and attentiveness of the staff. They were always ready to assist with a smile, making us feel genuinely welcome. A special mention goes to their outstanding service when I accidentally left my watch behind. Not only did they find it, but they also sent it back to me at no cost. This level of care and dedication is rare and highly appreciated. I highly recommend Royal Inn to anyone looking for a top-notch hotel experience. We will definitely be returning!
Stayed in May 2024
Reviewed: 4 June 2024
Karin
AustraliaNothing, it was a very pleasant stay.
Rooms were spacious and comfortable. Outdoor area was very relaxing.
Stayed in June 2024
Reviewed: 4 June 2024
Wai
United KingdomWe should have one single bed and one double bed with an extra sofa bed however the single is missing.
Nice and modern decoration, good staff service.
Stayed in May 2024
Reviewed: 3 June 2024
Frederick
United KingdomThere was nothing I didn't like
The room was clean and a good size,the service was amazing
Stayed in June 2024
Reviewed: 2 June 2024
Lincoln
AustraliaNothing
It’s refurbished property with water view, amazing location
Stayed in May 2024
Reviewed: 2 June 2024
Gus
United KingdomBeautiful hotel was clean with wonderful staff and lovely food and rooms
Stayed in June 2024
Reviewed: 1 June 2024
Susan
AustraliaFrequent on and off hum of mobile freezers parked outside of my room, woke me up constantly . Left me with a headache both mornings.
The attentive staff and comfortable room
Stayed in May 2024
Reviewed: 29 May 2024
Michael
United KingdomAs with any popular location parking could be an issue, however we were lucky. The spy hole in the room door was far too high for me to use without a stool. I was surprised that there was no suitcase stand.
Very clean and quiet room which was surprising given the general noise of a very busy bar and restaurant downstairs. The staff were always helpful.
Stayed in May 2024
Reviewed: 28 May 2024
Hopkins
United KingdomParking was a struggle at lunchtime/check-in on a weekend but otherwise great and very convenient. There were a few drinks added to our tab that we didn't have but believe it was a genuine rable number mistake at a very busy time.
Beautiful building in a lovely location, with easy access to costal walking and twon. The staff were all very friendly, helpful and proactive. The food was great and would definitely give a shout out for how delicious the full English breakfast was!
Stayed in May 2024
Reviewed: 28 May 2024
Vassilia
JerseyWe had heavy cases and we were not told that there were so many stairs as our room was under the eaves. Does need a lift.
A lovely hotel enhanced by being in a great location and having ev chargers on site. Fantastic fresh tasteful decor.
Stayed in May 2024
Reviewed: 28 May 2024
John
United KingdomNothing perfect stay
3rd time we have stayed here, beautiful location and all staff are lovely
Stayed in May 2024
Reviewed: 25 May 2024
Kerry
United KingdomNicer coffee at breakfast but that is being really picky!
Fantastic location. Staff were all really helpful. Great family room too with lots of space for 2 additional beds. Breakfast was delicious and great value.
Stayed in May 2024
Reviewed: 25 May 2024
Robert
United KingdomNo lift to the rooms but this was identified before booking ..
Lovely period property on the riverside beautifully decorated and maintained. Food was high quality and freshly cooked to order and very reasonably priced.
Stayed in May 2024
Reviewed: 24 May 2024
Sally
United KingdomNothing about the property. Only minor niggle was that on the second night a mobile freezer unit appeared and was placed almost directly underneath our bedroom windows which we had open due to the warm weather. The freezer hummed and buzzed all night which was a slight irritation. Just mentioning it in case they are able to move elsewhere away from near a bedroom window :-)
Beautiful convenient location overlooking the Severn estuary. Lovely building which was fully restored, we were told, about a year ago. We loved our room (No 4) and were blown away by the size and quality of the bathroom! HUGE bath and separate shower cubicle. Lovely double wash basins with storage underneath. All really nicely done and spotlessly clean. Special mention for Caitlin and Jess who really looked after us - nothing was too much trouble.
Stayed in May 2024
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