1 Glaisnock Street , Cumnock, KA18 1BP, United Kingdom
#4 of 5 hotels in Cumnock
Guests' ChoiceBased on 742 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
8.6
Facilities
8.4
Staff
9.3
Value for money
8.4
Free WiFi
7.9
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End of dialog contentReviewed: 23 September 2024
Mark
United KingdomEverything was fantastic
Superb restaurant, excellent staff, room was great, easy parking altogether a great choice of hotel
Stayed in September 2024
Reviewed: 15 September 2024
Mcadam
United KingdomBathroom needs upgraded.
Exactly what we needed for 1 night stay. Resteraunt was good with a varied menu choice .
Stayed in September 2024
Reviewed: 14 September 2024
Anne
United KingdomLift only went to the first floor and we had then to climb up a flight of stairs to get to.our room which was on the 2nd floor. I had requested a room with a walking in shower but got one with a shower over the bath.
Bed was very comfortable. Food in the restaurant was lovely and plentiful.
Stayed in September 2024
Reviewed: 10 September 2024
Sharon
United KingdomRooms were of a poor quality
Restaurant and bar were great
Stayed in September 2024
Reviewed: 9 September 2024
Frances
United Kingdomall fine
Stayed in August 2024
Reviewed: 1 September 2024
James
United KingdomGetting to the car park involves going out of the front of the hotel and round the road to the rear.
Very good value. Good food. Excellent staff.
Stayed in August 2024
Reviewed: 30 August 2024
Andrew
United KingdomNothing specific
Comfortable if fairly basic rooms. Good sized bathroom & all very clean.
Stayed in August 2024
Reviewed: 22 August 2024
John
United KingdomLocation was excellent staff great and prices were very good.
Stayed in August 2024
Reviewed: 17 August 2024
Sarah
United KingdomWhen arrived & tried to book in the receptionist said , wait until I deal with these people , we were shoved aside until she attended to other guest , we sat down on a bench waiting to be attended ,then said you can’t check into 3.00pm, I replied no we can get our room from 2.00pm, got to our room looked lovely I went to check bathroom & there was still bits off poo remains in toilet not satisfied but didn’t complain just flushed the toilet,tried to get through to reception the to ask for another bath towel for my husband for showering no respond always engaged , the women when we booked in really wasn’t helpful ,but was for one overnight , so we just went with it but wouldn’t recommend lt for that .reason .
Hotel was lovely , we stayed there as we had a wedding @ lochside hotel great so convenient .
Stayed in August 2024
Reviewed: 16 August 2024
Stevenson
United KingdomThe rooms need a bit of an update, but they were clean.
The location was perfect. The breakfast was good and the food in the restaurant was good value for money.
Stayed in August 2024
Reviewed: 13 August 2024
Stuart
United KingdomNothing
Breakfast was excellent good choice, bistro bar had great food and plenty choices
Stayed in July 2024
Reviewed: 9 August 2024
Gillian
United KingdomDecor in the room was looking a little tired
On arrival staff were on hand to greet, made to feel very welcome right from the start. Breakfast in the mornings was lovely and I had ordered room.service for my evening meals,again this was lovely. Room was clean amd bed very comfortable
Stayed in August 2024
Reviewed: 9 August 2024
Calum
United KingdomStaff not expecting me .
The new refurb room
Stayed in August 2024
Reviewed: 8 August 2024
Lawrie
United KingdomNo.issues
No issues
Stayed in August 2024
Reviewed: 5 August 2024
David
United KingdomNothing. Ticked all my boxes!
A very good hotel with friendly, helpful staff from check in to departure. The room was spotlessly clean and very comfortable. We had an excellent dinner in the restaurant and a very good breakfast on the morning of departure. I didn't venture into Cumnock at all, so can't really comment on the town, but Dumfries and Galloway is a beautiful area and well worth a visit. You could do a lot worse than staying at The Royal.
Stayed in July 2024
Reviewed: 3 August 2024
Joyce
United KingdomLocation
Visit event
Stayed in August 2024
Reviewed: 31 July 2024
Kenny
United KingdomBathroom a bit in need of update and no drinking water in room.
Room was huge, breakfast great!
Stayed in July 2024
Reviewed: 27 July 2024
David
United Kingdomexcellent breakfast
Stayed in June 2024
Reviewed: 19 July 2024
Alan
United KingdomNo air conditioning, The car park is small and awkward to use when lorries are delivering.
Room was very comfortable with double bed, double sofa bed and good bathroom. Restaurant was very good with good choice and food was presented beautifully. Excellent full Scottish breakfast. The sports bar was friendly and had reasonably priced beer.
Stayed in July 2024
Reviewed: 15 July 2024
Elizabeth
United KingdomThe room and bathroom are very dated needs a total refuburrb
Beds very comfortable and clean
Stayed in July 2024
Reviewed: 12 July 2024
Katie
United KingdomNothing
Very handy stop over for Dumfries House. Bedroom was exceptional for our family of 4. We had dinner and the food was delicious. Staff were all very friendly and helpful.
Stayed in July 2024
Reviewed: 10 July 2024
Daniel
United KingdomThe bathroom was a bit dated
The restaurant was lovely for breakfast and for dinner, the room itself was very good we were concerned about the noise that may come out on the street at kicking out Time from the pub below but we were pleasantly surprised that we didn’t hear much
Stayed in April 2024
Reviewed: 6 July 2024
Isobel
United KingdomBreakfast v good could have been warmer
Stayed in June 2024
Reviewed: 1 July 2024
Hayley
United KingdomThere didn’t appear to be hotel parking, so just parked on the street. The room was a little warm at night.
Great room and delicious breakfast. Very helpful and welcoming staff.
Stayed in July 2024
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