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  5. Reviews of The Royal Crest

Reviews of The Royal Crest 5 stars

90 Regent Street, Liverpool, L5 9TD, United Kingdom

#90 of 105 hotels in Liverpool

Guests' Choice

Review score

Based on 70 hotel reviews

7.1

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    6.7

  • Facilities

    7.1

  • Staff

    6.8

  • Value for money

    7.8

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 21 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    No staff. Self check in. Main key code door on the street didn't latch all the time. Came back a couple of times to find it open.

    Clean room. Very comfy bed. Nice shower.

    Stayed in September 2024

  • Reviewed: 31 July 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Booking page shows a bar and it is advertised as a Hotel and Bar, there is no bar to my knowledge. The location is definitely not the best, but you’re 10 minutes away from the city centre so it’s nothing to cry about.

    The room was clean and spacious. Shower and toilet were also clean. Very good value for money for a night or two when needed.

    Stayed in July 2024

  • Reviewed: 22 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Executive Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The outside of the building needs painting it looks run down and has no kerb appeal at all. We weren’t sure about going in but really glad we did. Bathroom needs bath mat, towel rail and door hooks but otherwise had everything you need

    Basic but clean.

    Stayed in July 2024

  • Reviewed: 4 July 2024

    6.0
    It's fine
    • Leisure trip
    • Family with young children
    • Quadruple Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    No WiFi TV didn't work Lights sparked! Unsafe Runners on the sliding door in the shower didn't work properly Bedside lamps didn't work Original sash windows were drafty and noisy, and wind howled through it. Car parking on the side road didn't feel safe, especially as travelling with teens and parking up at night Felt like a student accommodation One teabag and one milk sachet provided between 3 of us One tiny shower gel between 3 of us £145 for one night is steep for what it is.

    Comfy beds Trendy decor Modern bathroom Spacious room Bottled water for 4 Tea making facilities

    Stayed in June 2024

  • Reviewed: 27 June 2024

    6.0
    Location poor, no reception but cheap stay.
    • Leisure trip
    • Group
    • Quadruple Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    No reception. windows were a struggle as they were old shutter windows which wouldn't stay open so the heat were unbearable. In a standard sized room sleeping 4 people you need a window open in the summer. Location required taxis everywhere unless your willing to walk miles. Location surrounding the hotel is rough and in the middle of the industrial estate, not pretty at all. It advertises there is a pub but this isn't open and looks shut down. For the price it wasn't terrible but I'd rather pay a bit more and stay more central. I couldn't stay more than 1 night. A

    The room were clean and the beds were comfy. Water, tea and coffee facilities in room on arrival were a nice touch.

    Stayed in June 2024

  • Reviewed: 27 June 2024

    7.0
    Okay, for a cheap overnight stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There were a couple of issues with the room, but it was not a massive issue. One of the bedside lamps was stained and had no bulb in. The shower was very stiff to turn off, especially when it was wet. It was very hot when we stayed and we was on the 3rd floor, the windows wouldn't stay open so we had to wedge a bottle in the window for some air as there was no fan or air-conditioning. There was also no mirror in the room. I guess you get what you pay for.

    Overall, it was a great little place for the price we paid. The hotel was clean, comfortable, and in a good location. The bed was a decent size and comfy. There are plenty of plug sockets, which are handy and a big tv.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    8.0
    Great place for an over night stay. Rooms are clean modern and comfortable. The only thing missing was no mirror in the
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No mirror in room or bathroom.

    Easy self check-in, clean comfortable rooms.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    6.0
    Pleasant
    • People with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Key entry didn't work, but a friends did. Good tea/ coffee facilities but no spoon!!!

    It was clean

    Stayed in June 2024

  • Reviewed: 20 May 2024

    7.0
    Was ok, but disappointed the
    • Leisure trip
    • Couple
    • Comfort Triple Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    We didn’t get told the bar area wasn’t open until 12pm on the day we were arriving. We spoke to people of a pub nearby, they told us it had been a long time since the bar had been open but know one crack a light to us until hrs before we arrived. We realised we were not on city centre but didn’t mind as thought the hotel had a bar but as I say, there was no where to get a drink.

    The rooms were clean & cosy.

    Stayed in April 2024

  • Reviewed: 18 May 2024

    8.0
    Value for money
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Self check-in for a lone female traveller was disconcerting. I must have missed it on the advert if it was there.

    Good value for money. Very clean. Self check-in was straightforward. Great shower.

    Stayed in May 2024

  • Reviewed: 18 April 2024

    7.0
    Easy to get to by car. Warm and clean. Price was pretty good for 1 night when sharing.
    • Leisure trip
    • Group
    • Basic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Not enough tea bags or milk, one each is not enough. People were easily heard from the street. Parking wasn’t easy and area looked rundown and not particularly safe to leave my car anywhere. But everything turned out ok.

    Easy to access late at night. Warm and clean. Beds were comfortable and for one night it was perfect. It was quiet inside the hotel. Would use again but only with own transport as I’m not sure I could afford to get multiple taxis in and out of the centre.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    It was a good stay for what we needed.
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There was no spoon in the room for tea/coffees and the batteries in the remote were playing up

    Location for our night out. Self check in/check out. Comfy beds

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Lovely hotel would recommend
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No fridge or bin in the room

    ease of access and having a smart tv

    Stayed in March 2024

  • Reviewed: 28 February 2024

    8.0
    Fairly clean, ideal for going to an evening event
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Bit of dust here and there, room was small. Floors very squeaky

    Easy to get to from Sandhills. Room was fairly clean. Bed was comfy.

    Stayed in February 2024

  • Reviewed: 19 September 2024

    3.0
    We needed a bed and got a bed but wouldnt rebook
    • Leisure trip
    • People with friends
    • Executive Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Wasn’t very clean, no lightbulbs in the lamps and very noisy neighbours, bar didn’t exist

    Contactless checkin was easy

    Stayed in September 2024

  • Reviewed: 18 September 2024

    2.0
    Very poor
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Intentionally misleading - make sure you read the reviews (and hosts responses) before booking! I booked this hotel, which according to booking.com is 5* to be utterly shocked upon arrival to realise it is actually a 1* hotel (after googling the hotel as I was sure my SatNav must be mistaken) Aside from the fact that it is in a run-down area covered in graffiti, once you go over the threshold the disapointment continues. All the photos shown are of areas that are not in use ( Admittedly, this was explained in an email sent on the day of arrival, by which point I was already travelling and so didnt see until we were already there. However if I had read the reviews I would have understood that the bar and photos shown have not been accessible for years, hence why I believe this listing to be deliberately deceptive) This is poor, student style accommation at best and as such the 5* rating and photography are intentionally misleading and deceptive. Upon letting yourself in via the keypad, you are met with a staircase covered in brick dust where the exposed walls are crumbling. The top floor room where I stayed has an issue with the shower (very stiff to turn off, it took a good 10 minutes of trying), no lightbulb in the bedside lamp and not a single mirror (I was staying for an awards event and ended up having to get ready in my car). There is a note on the door with a mobile number to call in case of issues. I called straight away but there was no answer and no call back. Whilst the room seemed clean at first glance, there were makeup stains on the pillowcase and a note asking you to empty the bin when you left. The walls are very thin, meaning you can hear your neighbours on TikTok next door and understand every word being said. Fine, if you are playing for and expecting a 1* place to crash (in which case my review would be reflective of that), but at £145 for the night it disappointed beyond belief.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    2.0
    Scary
    • Business trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location lack of facilities which we didn’t find out until we had booked and parking on street in a rough area

    Nothing

    Stayed in September 2024

  • Reviewed: 31 August 2024

    5.0
    Passable
    • Group
    • Comfort Triple Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    The toilet smell horrible !!!

    Stayed in August 2024

  • Reviewed: 1 August 2024

    1.0
    We didnt stay here and booked elshwewhre
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    False advertisement. There was no bar like indicated online

    Nothing

    Stayed in July 2024

  • Reviewed: 22 July 2024

    9.0
    Had stay with big group was great what we needed clean comfortable
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really doesn’t look good on the outside but inside great

    Everything new very clean

    Stayed in July 2024

  • Reviewed: 15 July 2024

    9.0
    Good value would reccomended
    • Leisure trip
    • Group
    • Executive Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The location wasn’t great as it was about a half an hour walk from main city centre but taxis aren’t dear

    Very clean and comfortable room

    Stayed in July 2024

  • Reviewed: 28 June 2024

    2.0
    DO NOT BOOK HERE
    • Leisure trip
    • Family with young children
    • Comfort Triple Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    I got an email on the morning of arriving at the "hotel" ( something it is Not!) and was given a code together in the door. Was also told that the only bar connected to the place would not be open as it was under refurbishment. Now thie information wasn't available when booking the room. I would class this place as a hostel, NOT a hotel !!! And they had some neck charging €120 for a room. No human interaction, half the sockets in the room didn't work. The windows wouldn't open, the smell from the bathroom of stage was absolutely disgusting, and stains on the bed. The list is endless.

    Not a lot. Nice little welcome package included a kettle and bottled water.

    Stayed in June 2024

  • Reviewed: 27 June 2024

    10
    Worth every penny
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Being on the 3rd floor while it was 27° and not being able to keep the windows open and there not being a fan was a hot night

    Clean, comfy, spacious and brilliant price

    Stayed in June 2024

  • Reviewed: 25 June 2024

    10
    Lovely experience :)
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Was like a home from home. Such a lovely room in such a convenient location. They answered the phone & our questions very promptly and allowed us to have such a great stay in Liverpool! Would definitely recommend.

    Stayed in June 2024

Showing 1 – 25

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