Victoria Road, Chelmsford, CM2 6LJ, United Kingdom
#3 of 6 B&Bs and Inns in Chelmsford
Guests' ChoiceBased on 580 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.1
Facilities
8.5
Staff
9.0
Value for money
8.6
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 June 2024
M
United KingdomParking not good. Disappointing no breakfast could be included. A bit too much dust on the bedroom beams. Public toilet area downstairs had a strong smell of urine in the hallway.
Great staff. Traditional appearance of building. Great pub foo for evening meal.
Stayed in June 2024
Reviewed: 26 June 2024
Christopher
United KingdomThey don't do breakfast , no problem to me as plenty of places a few minutes walk away.
Nice comfortable room, good bar with garden next to the river. Good pub meals. Location good few minutes walk from station and city centre.
Stayed in June 2024
Reviewed: 26 June 2024
Marion
FranceI couldnt get in touch with anybody before 12 midday when i wanted to try to extend my stay I wasnt aware of early closing for the check in on sunday and had to get a friend to get my key or else i would have been room less Thimble sized teacups (however i t is possibly my preference of mugs for my hot drinks )
The room was spacious and very well equipped with exceptional tea and coffee making facilities The bed was super comfortable and the aircon was very welcome as we had a heatwave at the time The staff were also helpful and quick to respond to requests
Stayed in June 2024
Reviewed: 13 June 2024
Atkinson
United KingdomRoom is lovely, very quirky and different from the usual soulless hotel rooms
Stayed in May 2024
Reviewed: 13 June 2024
Kirk
United KingdomVery nice building.
Stayed in June 2024
Reviewed: 11 June 2024
Joanne
United KingdomNothing
Beautiful room
Stayed in June 2024
Reviewed: 5 June 2024
Christine
United KingdomThe parking was a bit problematic but not due to the accommodation. The room was large comfy with tea and coffee supplied along with snacks. The bar and food were good.
Stayed in May 2024
Reviewed: 4 June 2024
Lynn
United KingdomPaint work was a bit shabby but didn't effect enjoyment. Car park opposite was a bit of a pain to pay as you can't pay for overnight, you have to top up at midnight. Creaky floorboards outside and above room.
No breakfast offered in this location but complimentary breakfast cereal bars and tea bags etc provided. Lovely beamed decent sized room, self controlled heating/Aircon unit, comfortable bed, good bathroom (extractor fan broken). Food in restaurant/pub very good, large variety - reasonable price for the quality and quantity but not cheap. Plenty of garden seating. Location very close to town and river walk. I would recommend this Inn.
Stayed in June 2024
Reviewed: 29 May 2024
Laurent1
United KingdomI realise this is part of it being an old building, but there are very squeaky floorboards and the noise above disturbed me at about 6am and lasted quite a while
really nice spacious room and the hotel is in a good location, ten minutes walk from the train station
Stayed in May 2024
Reviewed: 29 May 2024
Robert
United KingdomNothing to note
All good
Stayed in May 2024
Reviewed: 29 May 2024
Martina
United KingdomWe didn’t have enough time there…
Period building beautifully presented
Stayed in May 2024
Reviewed: 27 May 2024
Jill
United KingdomGreat place to stay we had a party in town so it was convenient to stay for us Room was nice bigger then I thought comfortable bed we had kettle coffee maker with biscuits and breakfast bar Staff were really friendly and helpful showed us to the room and explained how we have 24 hour access by a side door with key fob Car park opposite and it cost us 3.90 for 24 hours We had a drink in the beer garden before we rang a taxi for the party they gave us a list of numbers it was great atmosphere in the pub It is an old building and lots of stairs to the room something to be aware of if you have walking problems We would definitely stay here again
Stayed in May 2024
Reviewed: 25 May 2024
Asad
United KingdomVery noisy at times.
Stayed in May 2024
Reviewed: 23 May 2024
Mathilda
United KingdomNice room
Stayed in May 2024
Reviewed: 22 May 2024
Emma
United KingdomN/A
Property was easy to find with parking across the paid (paid separately). The room was gorgeous, quirky and cosy. We had a meal downstairs which was lovely as were all the staff.
Stayed in May 2024
Reviewed: 22 May 2024
Natasha
United KingdomNo car parking
Quant a fashionable stay in an old mill
Stayed in May 2024
Reviewed: 16 May 2024
Natural
United KingdomThe food in the Riverside Inn was not great. Maybe we got them on a bad day. I had the Fish and Chips. Fish was overdone and really tasteless. The staff were great that served it though😄
The Riverside Inn is really oldie worldie. The room has lots of original oak beams and features. Lots of little extras too like a coffee machine, teas and biscuits 😁 It is conveniently located next to a large shopping mall so ideal for food or other stuff you might need. There is a lovely walk next to the river Chelmer
Stayed in May 2024
Reviewed: 12 May 2024
David
United KingdomParking
Convenient location
Stayed in May 2024
Reviewed: 1 May 2024
Chloe
AustraliaConvenient location, close to centre of town and walking distance from train also. Restaurant meals very good. Rooms are unique and I love the style. Worth a stay if you're in the area. The staff also allowed us to leave our luggage on-site as we arrived earlier than expected.
Stayed in April 2024
Reviewed: 29 April 2024
Nicholas
NetherlandsNice hotel with lots of character.
Stayed in April 2024
Reviewed: 23 April 2024
Katie
United KingdomThe room was so beautiful, so great there was so many snacks and a bath! Lovely view out to the river
Stayed in April 2024
Reviewed: 17 April 2024
Rupinder
United KingdomOnly one bedside lamp, so lighting was not adequate. The room was a bit cold and the heater didn’t work so we were told to use the portable heater which keep tripping the lights. The coffee machine was a bit odd - you had to manually hold the lever to keep the coffee pouring..!
Nice spacious room, comfy bed and clean bathroom. Plenty of tea, coffee and biscuits too 😁.
Stayed in April 2024
Reviewed: 14 April 2024
Shaw
United KingdomA bit creaky but old building nothing can be done about this.
Great location. Rooms were lovely. Food was good. Staff were helpful and friendly.
Stayed in March 2024
Reviewed: 11 April 2024
Sue
United KingdomVery noisy floor boards that all need screwing down! I know it is old but it was like people were in my room!
Great location with convenient parking over the road for around £5 for 24hrs. Lovely old building with lots of character. Friendly staff and great fish n chips for dinner.
Stayed in April 2024
Santiago de Compostela, Spain
Hue, Vietnam
Merrifield, USA
Calistoga, USA
Pokhara, Nepal
Zakharo, Greece
Oostduinkerke, Belgium
Orcières, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content