Shower was a bit ropey but apart from that nothing bad to say.

Staff were great

Stayed in May 2024

Sofa bed was broken, chest of drawer broken/not aligned, Wi-fi keeps dropping, toiletries inadequate/not refilled.

Excellent Location and the sea front view, staff are friendly

Stayed in May 2024

parking was a bit chaotic, we chose to park in paid spaces on street (as overnight it was free anyway)

friendliness and helpfulness of staff on arrival and information before the visit

Stayed in May 2024

Bedroom was very small and the bed base squeaked when you moved could do with curtains up at the window as daylight wakes you up

Staff very friendly and helpful

Stayed in May 2024

The only thing I. Have to complain about is that one of the rooms that I stayed in had the shower hanging off

The food was amazing.Staff is friendly and family.Welcoming you and would definitely recommend this

Stayed in May 2024

Room had gap under door Could hear anything happening outside door or windows Not the cleanest Tv remote didn’t work Not a very secure lock on door

Right on the beach front Very friendly staff Had restaurant within however didn’t use it

Stayed in May 2024

Only the ravers outside, usually love music 🎶 but wanted to listen to the sea haha ,it’s all good was really fun escape.

Staff very kind friendly and helpful! Relaxed atmosphere. They were very good to my Lily Dog and made us all feel welcome so thank you .

Stayed in May 2024

I really like the rooms my only criticism would be better pillows/mattresses

Right by the beach And has large rooms that can accommodate seven people

Stayed in May 2024

Room was very small

Price

Stayed in May 2024

The lady member of staff who was still trying to clean our room!when we were escorted by a senior member of WHO had said it was ready after such along wait.THAT member of staff was also cooking and we all had breakfast and it was LOVELY AND SHE SHOULD Recognised for HER BLOODY HARD WORK.The front of house needs alot off work ,Told us leave bags there is always someone on desk NoNoNo that's not true. We were watching an our bags where left for must of the time so I sat back down where bags were left.

Stayed in May 2024

Putting bins in bathroom, bigger/wider mirrors in family sized rooms, some of the mattresses were just too springy/bouncy needed to be a bit firmer. The lifts were not working, too many stairs to climb especially with lots of luggage and children. Breakfast is between 8-10am yet both mornings at 9am there was barely any hot breakfast or they are not refilling/topping up quickly enough. I understand parking is limited but handing car keys over so cars could be moved by the staff was not something I was happy with.

Location was good, the choice of bedrooms, pet friendly and good sea views

Stayed in May 2024

Seafront location and level walk to town. Friendly staff, good food and clean room. Off street parking.

Stayed in May 2024

Shower was temperamental. Got stuck on scolding but my engineer boyfriend tapped it and once we got it where we needed didn’t touch it for the rest of the stay

Lovely bright, clean and airy room with a wonderful view of the sea. Friendly and helpful staff. Very tasty breakfast.

Stayed in May 2024

Nobody knows what they are doing

Good location and food was excellent. Even though on booking I paid for half board but upon arrival the receptionist said they didn’t do that so had to pay again for evening meal. Even though there is still an option on booking.com

Stayed in May 2024

Everything else ok

Little expensive for time of year

Stayed in April 2024

Great visit, staff helpful.

Room was lovely and clean, expected size due to amount paid.

Stayed in April 2024

The staff was really helpful and polite.

Stayed in March 2024

The bar area was full of kids in the evening and felt a bit like a youth club. Car keys were taken from you and put in a box in a drawer by reception, didn't seem very safe as the drawer was not locked.

Location was excellent. Staff were friendly and helpful.

Stayed in March 2024

Provide stuff

Stayed in April 2024

The lift was meant to be out of order, as I have a lot of luggage, mainly as I swim, and I have no idea, how many and have to have warm clothes, so for me carrying up 2 floors, is uncomfortable, Staff moving cars around, I wanted to leave on Sunday at 8.15, at 8.20 I drove my car out, as they had moved, other cars. Day before car was ready for me to leave at 7.30. If early bird, heating not on until about 7am

Bed comfortable, breakfast fantastic, meal I eat was OK, no alcohol cocktails ok,/fantastic depends on the 1 you had, basics tea/ coffee in room, no decaf coffee, as room not serviced, you helped yourself to extra, toilet rolls, tea, coffee etc.

Stayed in April 2024

Noise from road traffic, not hotels fault. Lifts out of action and we were on the 3rd floor.

Staff were friendly and helpful. Food was good. Nice atmosphere. Even saw a celeb 😀

Stayed in April 2024

Only issue was parking having to pay £10 extra on top to park at the hotel, although your given a permit to park in public pay and display

Family oriented hotel. Although we never used the games room it looked brilliant and some entertainment on during the evening which I think is great.

Stayed in April 2024

Three floors up and no lift working and carried bags from basement level so 4 floors in reality. No offer of help. Bathroom door lock was broken and the shower was incredibly hot and the tap had broken so couldn’t be turned down.

Nice friendly welcome, parking was made easy with a chap who parks the cars for you. Room was lovely with a beach view.

Stayed in March 2024

Towels had historic stains on them and lampshade, shower a bit small and more of a dribble than a shower Could not get a spa treatment, wasn’t told had to book well in advance

Staff really friendly

Stayed in April 2024