The shower was tiny, toilet paper wafer thin, no wardrobe, merely a hanging rail, no shaver socket. there was a lift but one had to use stairs to reach it. Aromas from the integral restaurant penetrated the carpeted stairs and the passage way urgently needed an air freshener. There was no heating control in the room but a fan was provided. I had to remind the staff to service my room ( which was promised in the hotel's description sheet.)

The room was equipped with a good heavy chair, multi channel t.v., tea and coffeee sachets and biscuits, a hair dryer, adequate space and a comfortable bed. There is supervised parking at £10 pernight, with 24 hour reception desk and well locared for town centrean d beach.

Stayed in September 2024

Sadly the lift didnt work. We had a room on level 2 but moved to 3 rd floor so 6 flights of stairs. Only other frustration was when we had brekkie the staff were setting for dinner. Surely they should wait ti brekkie completed

All of it. Brekkie was amazing. Location oerfect.

Stayed in September 2024

The parking situation was awful even if it was just to unpack your car. It stated coffee machine which there wasn’t one in the room. The shower was hit and miss mostly very hot

The size of the room was great and that we could have our two dogs stay with us. Where the hotel was situated was great right on the sea front. Breakafast nice.

Stayed in September 2024

Not the friendliest greeting on arrival problem sorting out the suitable room.

Food was very good,most of staff friendly and helpful but not all.

Stayed in September 2024

tv remote there wasnt one the one replaced was a cheap universal that kept not working waas given a poky little room you couldnt swing a cat when first arrived was glad to upgrade for extra 15 pound a night,, no entertainment except music would have liked compere with karioki or comedien or a sing a long band ,,, oh yes above me someone was snoring most of the night so the insulation isnt good

double room was good plenty of space with plenty of towels bathroom was clean as was the rest

Stayed in September 2024

Our room, in the annex, was not luxurious but was clean and tidy if a little worn as you would expect. On arrival the window blind was skew-whiff which I had to straighten and there was only half a toilet roll, so some attention to detail is needed. I don't know what the rooms in the main hotel were like although I expect them to be better. I was given a ground floor room with 3 beds which is exactly what I wanted so no complaints and I would be happy to have the room again. I did not use the spa facility so can't comment. The breakfast was excellent and dinning room was very well presented in the basement. The food in the evening was also excellent and we chose to eat at the hotel a second time rather than go to a local restaurant. Entertainment was laid on with a quiz on one night and a singer on another. Both turned out to be enjoyable. The location is right on the front with a 30 second walk to the beach and a 5-10 minute stroll into the main part of town. There is car parking available on a first come first serve basis which costs £10 a night. The cars are packed in tight at the rear of the property and are manoeuvred by the hotel staff. Blue badge holders can park directly in front of the hotel for free all day and night, if a space is available. The hotel presents good value for money in an excellent location. I would have no problems with booking this again.

Stayed in August 2024

Room was fine yet small and had no windows which we didnt expect.

The staff went the extra mile to overcome all issues

Stayed in August 2024

The lift was broken so very annoying climbing 3 flights of stairs twice a day! Our sheets and mattress protector didn't fit the bed, when we put it on one side it came off the other side! The shower wasn't very powerful at all! Horrible grey towels some days!

The staff were very friendly and helpful and always smiling. The view from our window was lovely, over looking the sea and every where we wanted to go was in walking distance from hotel apart from a couple of day trips and plenty of buses available..

Stayed in August 2024

Lift was broken, blinds in room 303 were broken

Lovely location friendly staff comfy beds only downside was we were right at the top of the building and the lift was broken

Stayed in September 2024

The lift was broken

Loved the see view

Stayed in September 2024

they need a small table inside the room

Cleanliness

Stayed in August 2024

The bathroom was worn and old looking with some wall stand but the loo, shower, dick were all clean and I felt comfortable using it all

I was just using the hotel as a stop over, I didn’t eat here or use the spa but my understanding was it’s very basic

Stayed in August 2024

The room was lovely, was a couple of things, one of bedside units covered the set of draws , the fan cover was broken & shower didnt have a curtain even tho it was over the bath

Location was good as was close to everything.

Stayed in August 2024

shower was poor in the room. car parking charge to be on site.

Breakfast was very good. Staff were pleasant.

Stayed in August 2024

Bedside tables not cleaned very sticky. Something not pleasant in sink. Shower room not big enough for 3 people’s toiletries. When you are told what’s on offer for breakfast, it shouldn’t matter what time you come down . You should never be told that something has run out. To be told the lift hadn’t worked for 18 months wasn’t good either.

Location. Staff friendly. Comfortable bed

Stayed in August 2024

No lifts

Location

Stayed in August 2024

A heads up where the car park and reception is (rear of hotel)! Missed dinner order cut off by 2 minutes (2100) had I known close time I would have got there a bit earlier. Saw several meals being delivered and they looked great but ended up getting sandwiches from Lidl unfortunately

Staff very friendly and helpful. Room perfectly adequate. Everything clean and in good order. Toilet/shower room was actually lovely!

Stayed in August 2024

Overall the accommodation was fine, thought it was slightly dated so a revamp would do it the world of good, which in turn was a reflection for the price of the room, thought it was slightly to high in price,

The breakfast was good, nice freshly cooked, greatful for on site parking, although a bit of a squeeze to park but it was fine.

Stayed in August 2024

The windows was badly fitted and let in alot of noise and made it hard to sleep

Friendly staff and good entertainment

Stayed in August 2024

The lift wasn’t working and so lots of stairs which would be tricky with anyone who wasn’t very mobile.

It was in a fabulous location for everything. Right opposite the beach and just up the road from the shops.

Stayed in August 2024

The noise levels during the early hours of the morning were loud enough to keep you awake, constant fire doors shutting were also very noisy.

The staff were very welcoming, & everything we needed was catered for.

Stayed in August 2024

Some of the fixtures and fittings were a bit shaky! i.e. in need of repair or replacement, but. I realise that the hotel is welcoming to families and will get more wear and tear. The blind in my room was hard to operate and didn’t really block out the light at night- just minor things!

It was right on the seafront- so great for the beach. It was an old building but comfortable and well run.

Stayed in August 2024

No wardrobe or shelves for clothes in the room (four hangers provided above the bed, which meant you could not hand a dress or a coat, booked family suit with a double and single bed, however an extra single bed was in the room which took a lot of space, no bin in the room, blinds weren't working, booked spa (hot tub and sauna) sauna was out of service

Excellent location, reception and bar staff very nice and helpful, lovely lady at reception extended our check out to 2 hrs for the price of 1, overall a nice seafront hotel for a short stay.

Stayed in August 2024

Felt a bit run down. Could do with some extra TLC, for example the shower has some mould - it could have used a thorough clean and fresh sealant. Also wasn't great on the first night as there was music playing until gone 11pm - it sounded like 'relaxing' music from the spa, but it made it hard to sleep. There was also a 'cola bottle' sweet in the corner of the room which wasn't nice - it was starting to grow mould so might have been there a while, I binned it but it cast doubt on the standard of cleaning.

Very close to the beach, only a few minutes walk from the main town. Room was small, but enough for one person.

Stayed in August 2024