Room was wel equipped, very comfortable and spotless.

Stayed in June 2024

Nothing

The whole experience was wonderful and the restaurant was amazing

Stayed in June 2024

I booked for four nights stay .first day room was serviced .nexted day got back to the room .and wasn’t serviced at all .spoke to the manager he checked my room and emptied the bins and replaced water and teas coffee and biscuits etc. I made my bed .the third day room serviced.fourth day had bad news back home so .didnt sleep the night .Not worried about being charged for four nights .these things happen the lady on duty was really kind to me.thank you

Breakfast was very good.dont normally have a cooked breakfast in hotels.but yours was cooked from fresh so I treated myself.

Stayed in May 2024

Nothing

Very spacious room for very reasonable price, obviously fairly recently finished as carpets were like new! Helpful & friendly staff .

Stayed in May 2024

The only thing I would have liked is a small fridge in the room for baby bottles and a coffee machine.

Room was extremely spacious and well appointed. Everything felt brand new and it was spotless. Excellent breakfast. Pub itself is beautiful (one of my favorites in the area). Food was great value and just lovely (we ate there both nights). Staff were friendly but efficient. Some beautiful walks nearby (Packwood House) Overall faultless.

Stayed in May 2024

More light in rhe bathroom

Excellent breakfast and steak in the evening. Lovely airy room comfortable bed. Good linen and towels. Bathroom very dark difficult for shaving and extractor fan not working. Lovely pub staff friendly and helpful.

Stayed in May 2024

unable to find fault

dinner: good choice well presented food, the young lady that looked after us was very polite and helpful after dinner drinks. good selection of wines spirits and cocktails. Our room was very comfortable and clean, hairdryer and iron provided.

Stayed in April 2024

We brought our own pillows after last time as they were so hard and lumpy. Getting woken up at 0815 Sunday by the music on the speaker on the outside wall. We had issues with the music last time we stayed as the speaker was almost under our room.

Always immaculate, fresh and light. Really comfortable cosy rooms that again are very clean

Stayed in April 2024

Staff are friendly, food is great especially breakfast. Very clean and comfortable.

Stayed in April 2024

The breakfast was exceptional, excellent menu and delicious

Stayed in April 2024

No feedback for improvement , this place is a little gem.

Check in was great and contact throughout with the booking and our late arrival was excellent. The food deserves particular mention as it was exceptional , as were the staff. The whole experience was fantastic , I would not hesitate to return or recommend to others

Stayed in March 2024

All good

Good

Stayed in March 2024

Food was excellent

Stayed in March 2024

Food was fantastic, price of food and drink were reasonable. We will definitely stay again.

Stayed in February 2024

It was a bit hot.

The room was very contemporary and comfortable.

Stayed in February 2024

N/A

Beautiful location, beautiful building, beautiful scenery.

Stayed in February 2024

I like this place but on this occasion the room was quite noisy as it was above the toilets and I could hear the hand drier every time it went off. The weather was very stormy and I could hear a canopy outside flapping against the building and there was a power cut from 2130 to 0533 which meant I had no heating in the room. No fault of the hotel of course.

The food in the restaurant is very good.

Stayed in January 2024

The bedside lights in the room wouldn’t work.

Lovely friendly staff, stylish room with lots of nice touches but still incredibly practical. Small touches in the room were very thoughtful eg radio, magazines, biscuits and hot drinks with a very funky kettle! Food at dinner and breakfast was also amazing. Would stay again!

Stayed in January 2024

Noting

Excellent ambiance and food

Stayed in December 2023

The location and value for money. Staff very welcoming and friendly. Recommended to friends and family. The food was excellent and value for money .

Stayed in January 2024

Not a buffet breakfast, (we just incorrectly assumed it would be ) but what we had was very well prepared. Paying for every cup of coffee was a bit unexpected, though it was lovely.

Evening meal and lunch were really superb. All staff were very efficient and helpful. Ambiance of the restaurant area was perfect. Our room was very clean with plenty of tea and coffee. We would definitely recommend to others.

Stayed in January 2024

Could use a second chair in the room. The stairs were vert steep for my disabled wife an no lift.

The room was good

Stayed in December 2023

I loved the wood floors!

The staff was extremely helpful, my husband is handicapped, the staff went out of their way to help him!

Stayed in December 2023

I would have like wood flooring instead of carpet, easier to walk about with handicap walker.

It was such a delightful stay. Staff was caring and outstanding.

Stayed in December 2023