The bed could have been better, but fine for a one night stay

Close to the station. Breakfast was good.

Stayed in September 2024

The toilet in my room is an accessible one, which I appreciate because it's spacious. Unfortunately, the water tends to spread across the bathroom floor and stays there until the next morning before it drains.

i like the location. room is clean, comfortable and has the basic things you need. Staff are approchable and helpful.

Stayed in September 2024

Beds were uncomfy and pillows quite hard, we only stayed 2 nights and I woke up on the second with a bad back.

Very good location only 10 minutes away from Piccadilly station and 10 minutes from shopping centre

Stayed in September 2024

Location was very easy to navigate from. Very central. The free bus departs from just around the corner- which was ideal for travelling to different spots in the city.

Stayed in September 2024

Restaurant wasn’t great and quite pricey for very basic food. The rooms were also a lot smaller than expected, the rooms I’ve stayed in in ibis budget just down the road was a lot bigger just not as brightly decorated which I wouldn’t say warrants the higher price or “style” aspect of the hotel

Beds are so comfortable! Rooms are well equipped with iron/ironing board and space for hanging clothes which is nice! The staff are always happy to come in and change bedding/clean the room which is also really nice to come back to after being out all day

Stayed in August 2024

N/A

Quirky, clean, modern, central and value for money

Stayed in August 2024

The hotel corridors looked dated and there were marks on the curtains in the room.

The central location was great and it had a decent little shop in the hotel.

Stayed in September 2024

Noise from the room next door and damaged hallways and paint work.

great central location and nice room. Bed was comfortable. Hallways were pretty damaged and need some TLC. I could here people talking in the next room at night. so, obviously no soundproofing.

Stayed in September 2024

I requested a quiet room and the next room to us was very drunk and very loud on the last night we stayed, as well as shouting at 9am the next day which was quite aggravating

The decor was fantastic and the staff were very helpful. The need for a keycard to enter the lobby after a certain time was very reassuring for our safety. It was absolutely beautiful inside as well

Stayed in September 2024

The window handles was broken and hanging off. Felt like the windows wasn't shut properly and was very loud because of this.

Comfy bed and quirky room

Stayed in September 2024

Lack of pillows

Central location

Stayed in September 2024

We left the room at 9am to get breakfast & have a walk. When we returned at 10:50am to gather our belongings, the room door was open. I can be 100% sure that it was fully closed as I triple checked when leaving due to the fact the door was very difficult to open. I suspect housekeeping opened it, saw our things but never properly closed it again. This left out belongings at risk for an unknown period of time and I was extremely nervous re-entering the room as it was only me with my 7yr old. I did inform reception when checking out so hopefully they can look at the door and check for issues.

Location is very good for train and city centre. Nice restaurant attached and room was clean.

Stayed in September 2024

Great location. Quirky interiors. Clean and comfortable room.

Stayed in September 2024

Very noisy through windows woken be trams early Shower tray little grubby It was either big lights or tiny lights that dropped the lamps only worked with the big light

The weather them and decor was really impressive

Stayed in September 2024

Would have liked a couple extra pillows rather than the one provided. Some elements of the hotel design wise was questionable, such as the slanted mirror in the room and the picture frame placed around the tv. As much as I understood it was linked with the theme of the room, it was a little over the top.

Bed was really comfy, hotel was modern, staff really friendly, reception had a good selction of snacks and drinks at a reasonable price. Location is fab, tram stop nearby and short walk from Piccadilly station. Plenty of food and drink options nearby too.

Stayed in July 2024

Wasnt impressed with breakfast thought there could have been more selection for the price.

Staff very friendly and helpful.

Stayed in September 2024

It was quite noisy at night and we found some of the staff to be quite cold, even rude. Certainly a let down in an otherwise good stay.

It’s a good stay in a very central part of the city. Rooms were nicely decorated, spacious and clean.

Stayed in September 2024

A little expensive and the rooms are very small.

The location and the staff were awesome.

Stayed in September 2024

Fire alarm went off but not sure why seemed a bit chaotic - no announcements once made it down from 7th floor

Location was great

Stayed in September 2024

The decor, I've never seen anywhere quite like it. Clean, tasteful and simple is best

The location from train station, perfect for the visa centre, cafes close by. The bathroom was spotless and a great shower. Tea facilities were good.

Stayed in September 2024

breakfast was fine and the restaurant area was comfy. The room was clean, warm, comfortable and quiet, while being in a good location for the purpose of our visit.

Stayed in September 2024

The lack of the sound proofing of the room the noise of the air handling purifier out side the room was very loud all night and the window did NOT lock so there was a draft in the room so that was a big thumb down, and the heating system in the room was broken not working, and the staff when I complained, was not very good they seem to be we don't care attitude and told me they would have to reset it, but about 30 minutes after going back to my room they rung my mobile and offered me a new room or a heater I took the heater, has it was late and didn't want to relocate, was tied, I dare the ceo of the company to stay in that room for a night, u bet he would walk once he heard those machines outside the window, or he would not even turn up, has profit over customer satisfaction comes first. the building wants some upgrading triple glazing sound proofing windows. Would not stay here again, it looks nice, BUT looks can be deceiving.

Location to train station, cleanliness of the room.

Stayed in August 2024

Nothing.

The hotel is nice and the staff is friendly. The hotel is close to bus stops and fast food restaurants. It's an excellent place to stay.

Stayed in September 2024

Slightly run down in areas of the room, a few cracks and area that just needed a once over to keep the room looking fresh. More that one pillow per person - ( only one spare in the room )

Perfect location for the train station and the city centre. Very welcoming staff and fun hotel with the decor. This is the third time I’ve stayed here over the past few years and enjoy going 🙂

Stayed in September 2024