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  5. Reviews of Harbour Hotel & Spa St Ives

Reviews of Harbour Hotel & Spa St Ives This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

The Terrace, St Ives, TR26 2BN, United Kingdom

#8 of 10 hotels in St Ives

Guests' Choice

Review Score

Based on 1050 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.4

  • Facilities

    8.6

  • Staff

    8.7

  • Value for money

    7.6

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 19, 2024

    7.0
    Enjoyable but would have been better to have air con so window didn’t need to be open.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room small. Not enough space for clothes. Room hot and stuffy. No air con . On main road side so very noisy with traffic so sleep wasn’t good. Asked for Prosecco to be put in room for when we arrived but not done.

    Location. Close to town and beach. Friendly staff. Lovely washes/shampoos etc. menu varied in restaurant. Continental breakfast tasty. Valet took car to park somewhere up the road

    Stayed in May 2024

  • Reviewed: May 18, 2024

    7.0
    Lovely hotel, location and staff. I would go again and I would recommend
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Shower was difficult to operate - either scorching hot or ice cold. They include a continental breakfast in the price and you then have to pay for a cooked breakfast separately - perhaps give a choice of either so you pay for one or the other. I also recommend that staff tell people that the cooked breakfast is a separate cost - a couple of people paying on checkout were quite surprised by the additional cost.

    Friendly staff and liked that they parked the car and had pre-arranged parking bays at the hotel when you arrive as it is difficult to park on that street. Loved the complementary gin and tonic and bottled water in the room. Breakfast was good with lots of choices.

    Stayed in May 2024

  • Reviewed: May 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking. Not easy to know where to park intially . Wasted £25 parking somewhere else only to find there was hotel parking . Not well sign posted. Then when u need your car you have to get a valet to fetch it for you. Spa. Specially booked this hotel because of the Spa then couldnt get a booking for the two days we were there. Breakfast . This was included in the booking but then when you go for breakfast you find that it’s only continental and if you want a cocked one you have to pay extra. The cost of the hotel stay is expensive enough as it is!

    Stunning views of the ocean. Close to town.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    9.0
    Overall very good would stay again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower cubicle was very small

    Location, views, food, staff were excellent

    Stayed in May 2024

  • Reviewed: May 13, 2024

    7.0
    Brilliant. Definitely coming back
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No car park. Had to pay 🥹

    Very beautiful views at the restaurant and really clean. My room was very comfortable

    Stayed in May 2024

  • Reviewed: May 13, 2024

    9.0
    Lovely stay in a stunning location
    • Leisure trip
    • Couple
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location, food and especially the staff

    Stayed in May 2024

  • Reviewed: May 12, 2024

    8.0
    One word, great.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    few little areas in the room with dust, above pictures/paintings few marks on the bed side seat and by the safe. Wasnt a big deal for me though.

    Great location, few minutes from the beach, great view from the room, spa was brilliant and so was the bar

    Stayed in May 2024

  • Reviewed: May 11, 2024

    7.0
    Amazing Hotel, beautiful location but watch the new breakfast charging policy
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 2 nights

    The new breakfast policy is not clear. We booked Bed and Breakfast to find anything other than continental was £10 extra. We found this very hard to understand, especially as we stayed in January and had the option of a hot breakfast every day at no extra charge. If we all had a cooked breakfast throughout our two day stay for three adults, it would be £60 extra, (In my case, just for a scrambled egg on toast!) I find this new policy hard to accept, with the prices for accommodation as high as they are, to charge extra for breakfast is something I've not come across anywhere else.

    Great service from the moment we arrived. Rooms amazing with breathtaking views.

    Stayed in April 2024

  • Reviewed: May 9, 2024

    9.0
    Very nice
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    All was really nice the evening restaurant menu Seemed a bit limited but we did enjoy our meal Would have liked a wider choice of wine and no french wine was really disappointing for us?

    The breakfast was good for a continental but the £10 additional cost for a cooked breakfast was a a bit disappointing however the quality of the cooked breakfast was excellent and good value but should have been included in the original hotel price /cost ?

    Stayed in May 2024

  • Reviewed: May 9, 2024

    9.0
    We had a fantastic time and would definitely stay again.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We enjoyed everything about our stay.

    The view looking over Porthminster beach is beautiful. It’s great having a pool in the hotel and the facilities are excellent.

    Stayed in April 2024

  • Reviewed: May 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    not taking cash in the bar. bathroom robe was way to small for me. couldn’t get my arms in it. cobwebs in the room above the bed. toilet roll wasn’t replaced by house keeping.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    9.0
    Harbour Happy
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    All good..

    Fantastic location, comfortable room, helpful staff. Good value stay early May.

    Stayed in May 2024

  • Reviewed: April 25, 2024

    9.0
    Thoroughly enjoyable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Liked everything

    Stayed in April 2024

  • Reviewed: April 23, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Its a shame that hot breakfast and coffees like latte etc are not included as I think its cheeky to charge more. The rooms was also very small and very stuffy and hot

    the location was great and staff

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    Luxury a stone's throw away from the town centre
    • Leisure trip
    • Family with young children
    • Family Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    It wasn't easy to know where to park our car when we arrived, for the valet parking although the staff were incredibly accommodating about this. We came with a child and found that although it was welcome news that she could come to the pool with us, the timings were very narrow and pretty restrictive for children, especially considering nap timings etc.

    Staff were very helpful, welcoming and accommodating. The beds were exceptionally comfortable. The view from the room over the beach was fantastic. The fact that the spa was complimentary with the stay was a lovely surprise and the facilities were well maintained, clean and not too busy. Breakfast was comprehensive and offered plenty of variety. The beach can be accessed by walking down a path directly from the hotel terrace, which made it very easy to explore. The town itself is lovely, full of art galleries and beautiful shops. We would definitely come here again.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Looking forward to staying again next time I visit St Ives.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Difficult to access sockets (behind bedside table) for recharging my phone. A socket by the desk would be helpful.

    The view out to sea from both the bedroom and the restaurant. Having the spa in the same building. Staff were pleasant and helpful.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Best weekend away
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Two single beds pushed together as a double was never mentioned

    Amazing view and large room.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Television didn’t work properly although staff did their best. Too many cushions on the bed - just annoying. Bin men coming at 6.30 am outside bedroom window.

    Breakfasts was very good an excellent variety of plants. Gin in bedroom a nice touch. Good view in dining room. Lovely staff.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    The food was terrible, we ate at the hotel first night. The breakfast options were very limited and even though it says breakfast included (continental breakfast only) you still have to pay for hot dishes. For the cost of the hotel they could do much better. Service not great at all.

    Our room was perfectly sized, great location to beaches and town centre. Indoor heated pool was great.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    parking was an issue and an extra charge, the bed mattress in our room was sagging and could do with a new one. The description of breakfast was misleading. Only continental breakfast was inclusive. Cooked meals were an extra charge.

    view and location

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Comfortable but not HH best hotel...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower room was tiny (room 103), door didn't lock properly. Staff appeared very rushed, considering hotel didn't seem full.

    Very comfy bed, nice location

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Really lovely. Service & staff generally were excellent
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Hit bedroom from heat of minibar in cupboard by bed. Could be a real problem in summer

    Both v good

    Stayed in April 2024

  • Reviewed: April 6, 2024

    7.0
    A lovely clean , modern hotel with fantastic views
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Forgot to replenish tea and coffee in the am Window would not open fully in the room

    Fantastic view

    Stayed in March 2024

  • Reviewed: March 28, 2024

    9.0
    Lovely would go back
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Spa was great but didn’t feel super super clean and tidy

    Amazing breakfast spread and your choice of hot food, you also have sea views while eating. The bed was massive and so so comfy. The location is right on the beach and there’s a bus stop if you’re not good with hills/ walking too far.

    Stayed in March 2024

Showing 1 - 25

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