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Reviews of The Palace Hotel 3 stars

Esplanade Road, Paignton, TQ4 6BJ, United Kingdom

#15 of 22 hotels in Paignton

Guests' Choice

Review score

Based on 1993 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.3

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 2 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Room very hot , did not like the 2 beds pushed together

    The location was perfect, always wanted to stay

    Stayed in June 2024

  • Reviewed: 2 June 2024

    9.0
    We would highly recommend a stay at this hotel.
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 6 nights

    The parking was ok to a point, the few disabled bay where poorly marked main due rose bushes overgrown the signs, it was noticeable how some small cars had taken up the space of two, possible was of the lack of bay marking.

    There was always ample food available at all times. I found the quality of the meals very good; may could have done with a couple extra choice on evening menu. Our room just what we order, direct clear view of the green and sea.

    Stayed in June 2024

  • Reviewed: 1 June 2024

    8.0
    Very good
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Booked Both rooms identical and paid for it but couldn't get it

    Quite Area

    Stayed in May 2024

  • Reviewed: 31 May 2024

    8.0
    Comfortable, good value, great service, amazing location.
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel caters largely to an older clientele, but my children certainly still felt welcome. The dinner menu is on the pricier side if you’re not full board. I cannot comment on the leisure facilities as we did not get a chance to use them. (It wasn’t fully booked we were just too busy).

    The Palace is extremely good value for money in terms of location and facilities. Cleanliness is top notch as is the standard of breakfast. Staff are incredibly lovely. The room itself was spacious and clean. The carpark perfectly suitable. The location itself, well it’s 20 yards to the beach, park, fair, pier and a 3 minute walk to the high street.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Will definitely be returning!
    • Leisure trip
    • Group
    • Classic Family Room
    • Stayed 3 nights

    For the money we paid for three nights bed breakfast and evening meal for three of us i can't say anything bad at all. It was such good value for money!

    Lovely rooms and comfy beds, food in the restaurant was cooked perfectly, and always a nice menu choice, Location is fantastic, a few minutes walk from the town and practically on the beach front, Very friendly helpful staff. Enjoyed a morning in the spa. Excellent value for money.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    7.0
    Good facilities, great location. Needs a bit of wd40
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Creeky floorboards throughout the property. Plus the fire alarm went if 7 in the morning on a bank holiday

    Swimming pool location and parking

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great location. Good bar.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    Relaxing stay with many positives but could do with a few improvements.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room big but needed updating. Shower poor & outdated. More detail with cleanliness needed, sils and doors very dusty, I dropped a clip dust and rubbish behind units

    Location was good. Room size good. Breakfast/dining room nice. Bar area . Having parking

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Lovely Hotel, great location, easy free car parking.
    • Leisure trip
    • Couple
    • Classic Family Room
    • Stayed 2 nights

    I would say the breakfast was not the best, must be the only hotel left where you can't help yourself to coffee at breakfast, The coffee they had was that nice, think they would be better having a buffet style breakfast where you could help yourself to what you wanted, without have to wait to have an order taken.

    Had a really nice room with sea views, the staff were all so helpful nothing to much trouble. The hotel had lots of car parking spaces to park and free. As the hotel is on the sea front and just a short walk to the shops, no need to have to think about driving any where.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Ideal location nice hotel
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 1 night
    • Submitted via mobile

    Being on seafront quite noisy from cars, walls in hotel little bit thin

    Clean hotel, friendly staff, good choice at breakfast, perfect location on seafront

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Lovely hotel and location.
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 4 nights

    Having to pay to use the pool.

    Staff all excellent.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Very good
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Drains smelt in car park

    Position Parking

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Staff, local
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Food was terrible

    Absolutely shocking - so called chefs should be ashamed

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Nice hotel
    • Leisure trip
    • Group
    • Double Room with Sea View
    • Stayed 2 nights

    All was good at this hotel. Wednesday evening motorcycle gathering during the summer - a lot of very loud Harley Davidson's ! The entrance to the seaside park where the Harley's gather is unfortunately in front of the hotel. Several hundred motorcycles !!!

    The building and grounds. The sea front location. The friendly, helpful and courteous staff. Nice bright, clean , comfortable, well appointed and quiet sea view room ( other than Wednesday evening). Dining facilities for dinner and breakfast are good. Nice afternoon tea on the lawn. We selected this hotel based on good reviews. We would return.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Enjoyed the breakfast you can have continental or cooked breakfast.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    We were made to feel really welcome.
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing!!!!!

    We thought the property was grand to walk into & the garden setting beautiful

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Excellent staff, very friendly especially Edward
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel is slightly dated and could do with upgrading.

    Excellent position right across the road from the pier. Main shopping street a short walk away.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    Good base for our walking and golf holiday
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Room a little small Shower old fashioned

    Proximity to the sea. View Spa/sauna Parking

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    A very enjoyable stay just shame about a few staff who let the hotel down
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Certain staff were abrupt

    View from room was great looking across the gardens of the hotel over the road to another grassed area and then the pier and the sea

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Satisfactory
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast, really poor English breakfast and not enough gluten free options and the pastries were stale.

    Swimming pool and reception staff

    Stayed in April 2024

  • Reviewed: 2 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Dinning seems a bit disorganised waiting along time, and also running out of some menu options very quickly

    Good location easy access and parking good clean rooms

    Stayed in May 2024

  • Reviewed: 30 April 2024

    8.0
    Good weekend break.
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 3 nights

    Disappointed with poached egg, avocado and muffin breakfast on last day. Inedible as avocado was very cold and egg undercooked. Waitress apologised but no alternative offered.

    Large comfortable hotel with large free car park. Good location. Lovely sea view from our room. Nice dining room, lounge and bar.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Location was great, with a lovely view from our room (seaview). Very comfortable and clean, with friendly staff.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Enjoyable stay in a welcoming hotel.
    • Leisure trip
    • Couple
    • Club Double Room with Garden View
    • Stayed 2 nights

    Very friendly and helpful staff. The food was very good and well presented, Large car park with easy access from the road in front of the hotel.

    Stayed in April 2024

Showing 1 – 25

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