Restaurant closes very early at 8:30 after which the only option for food was a bag of nuts at the bar. This was frustrating as locations is pretty remote and I’d paid for half board option. For a hotel this is very early to be stopping all food options, especially if there’s no room service available. Definitely something to be aware of.

Location great and room really clean and spacious

Stayed in September 2024

bathroom was mouldy, food menu in club house is limited

comfortable beds and bedding, modern room

Stayed in September 2024

Poor breakfast really not a lot of selection could have been better.

Location great fabulous golf course, breakfast average.

Stayed in September 2024

Family room size is great

Stayed in August 2024

As above- I would have been very disappointed had the place been full and the hotel had in error cancelled my reservations. Breakfast was ok— perhaps I expected better quality from a place like that!

I had made 2 separate bookings- one for my family and one for my friend from Canada who later decided not to travel. So I cancelled that booking and got a confirmation from the hotel. However when I went to check in I was told that there was no booking in my name! They had cancelled both bookings. However the lady in the Reception was very good- Laura immediately found a room for us.

Stayed in August 2024

Speed humps

Excellent views facilities were in good repair as well

Stayed in August 2024

Nothing

The bar and restaurant staff were friendly and welcoming and the food was good value

Stayed in July 2024

Wi-fi could be better , but nothing else wrong

We never had breakfast (disappointed did not have time)but location was stunningly beautiful

Stayed in July 2024

Probably not the only one to say the "Tea" & "Coffee" at breakfast in the "Erns" are poor !!! ie ... cold and tasteless !!

All staff were friendly and professional .

Stayed in July 2024

Breakfast

Location

Stayed in July 2024

No refrigerator even though room was big enough. Bfast in the morning was of poor quality

Room/bathroom size was great. Car parking!

Stayed in April 2024

No window in the room, room was musty.

Near to national water sport centre, excellent shower. Bar area is very nice, view from restaurant good.

Stayed in April 2024

Room size was great

Stayed in April 2024

None

Nice area.looks very posh

Stayed in March 2024

Didn't get the bed made or towels changed, we had to go to get cups from reception twice, once when we arrived and again after being out on the second day, the housekeeper came and took the cups away but didn't do much else, they didn't leave a spare toilet roll either. Evening meal was so slow, it took ages for the food to come and they weren't that busy, when the pudding arrived it was cold, the waitress took it away and microwaved it. No staff around at breakfast just go and help yourself had to tap on the kitchen door to ask for some eggs. Our expectations were not met by this hotel.

Stayed in March 2024

Nothing

The hotel was extremely clean and welcoming, the room was an excellent size, the bed was comfy, and the shower was huge! Also the lights in the room were nice and simple, didn't have a million switches to operate! We had a minor problem with our arrival, which was sorted by the staff immediately.

Stayed in March 2024

We were allocated a small room (Library) without any view whatsoever despite the hotel being virtually empty. Last summer we stayed in a much better room despite the hotel being much busier.

Comfortable,clean room

Stayed in February 2024

Lots of good things, but just one minor detail, the sliced bread was too thick and not as fresh as it might have been.

Good facilities and conveniently located for the crematorium.

Stayed in January 2024

Buffet breakfast could have been stocked a wee bit better but in the whole was fine

Room was of a very high standard - shower was excellent. Dinner was really good and service was perfect.

Stayed in January 2024

Some bedrooms were cold. Our bedroom was fine.

The staff were good. The dinner was very good. The breakfast was very good on the Saturday ... had to wait for things to be put out on the Sunday but once the order was taken it was very good.

Stayed in January 2024

The TV channels were limited to free view only and there did not appear to be any capability to use Netflix, Prime, Disney+ etc and the loo paper was rather rough!

Quiet location, bed very comfortable, easy access and parking. Due to weather conditions beyond anyone’s control we had waited service for breakfast with full choice of full english down to toast and marmalade. Staff were very helpful in a discreet way. Would not hesitate to recommend the venue to family and friends and we would come back again too.

Stayed in January 2024

Residences were being refurbished and we had no heating in our room but staff were good and provided us with a fan heater

Good room and all staff very helpful. We had dinner in the restaurant and breakfast the next day

Stayed in December 2023

Breakfast was good but could have had a few extra choice like fruit and pastries.

Facilities was excellent and clean.

Stayed in December 2023

Instructions on where to check-in were unclear. However, after enquiring, the Manager took us to our room even though she was in her car ready to go home.

Stayed in November 2023