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Reviews of The Norna

148 Tenison Road, Cambridge, CB1 2DP, United Kingdom

#39 of 50 B&Bs and Inns in Cambridge

Guests' Choice

Review score

Based on 311 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    8.8

  • Facilities

    7.5

  • Staff

    7.7

  • Value for money

    7.6

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 11 November 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night

    The room was Tiny, but I expected that.

    Great value for Money, and a short distance from the station.

    Stayed in November 2024

  • Reviewed: 3 October 2024

    7.0
    Great stay. Good location. Comfy bed. A bit cold at night so wrap up!
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    New towels would be a welcome improvement.

    Location was great. The bed was very comfy.

    Stayed in October 2024

  • Reviewed: 1 October 2024

    8.0
    Clean, comfortable room, very good location.
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    It would have been better to have had the TV on the wall at the foot of the bed. The kettle lead is not long enough, had to boil the kettle on the floor.

    I had breakfast at a nearby hotel.

    Stayed in September 2024

  • Reviewed: 28 August 2024

    7.0
    Convenient position near the station, basic facilities
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Both rooms I have been in, including the upgraded much bigger one, have a very small toilet room. It’s weird how small and uncomfortable the shower/toilet room can be in such a big and comfy room. In particular the shower needs fixing (not even someone of 5feet height like me could wash her hair with that one), a pair of shelves and a pair of hooks could make a big difference for comfort, instead anything was very basic. The smaller room I booked would have been really uncomfortable for the 4 days I stayed (no wardrobe, hardly any walking space around the bed, only blinds at the window, no curtain, shower room with no shelves/hook…). Hall and stairs with a bad smell, require some ‘help’ too.

    Claire, the host, has been promptly responding to my messages, offering an upgraded room as soon as I communicated some issues with the room I initially checked in. The entire place is conveniently keyless, it offers luggage storage if arriving early, a small fridge and microwave in the shared kitchen, both very handy. Good position near the station and bus stop, half an hour walk from city center.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    7.0
    Value for money.
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Needed lace curtains on window. Towel rail in bathroom.

    Very reasonable. Clean.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    7.0
    Quirky
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Smaller than imagined, Tattoo off Fantasy Island would find it cramped. Pillows need addressing, like kipping on a sack of spuds!

    Great location. Very clean.

    Stayed in August 2024

  • Reviewed: 2 August 2024

    7.0
    Convenient location and OK if you spent the whole day outside.
    • Leisure trip
    • Group
    • Triple Room with Private External Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    No shampoo/shower gel although this was stated as being supplied. Had to go to a supermarket to find some. Tiny bathroom, lumpy pillows

    Excellent location. Very clean.

    Stayed in July 2024

  • Reviewed: 27 July 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 7 nights

    The delay in responding to requests.

    Very best location, next to the railway station.

    Stayed in July 2024

  • Reviewed: 18 July 2024

    7.0
    Quick and convenient.
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night

    Difficulties requestin ginvoice through email, but swift resolution when whatsapp host provided number.

    Quick and convenient for my last minute need for accomodation. Advise direct contact through whatsapp of host provided phone number for VAT receipts.

    Stayed in June 2024

  • Reviewed: 5 July 2024

    6.0
    Clean, convenient but let down by lack of hot water and noise
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night

    Unfortunately we didn't get a great night sleep due to a continuous beeping in the hallway which we could hear until nearly midnight and then there was no hot water for a shower in the morning.

    Great location close to train station, really clean and tidy, basic facilites OK.

    Stayed in July 2024

  • Reviewed: 13 June 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The mug that was provided was a bit dirty. And it's a bit expensive

    It has everything you need to spend a night

    Stayed in June 2024

  • Reviewed: 25 April 2024

    6.0
    Too basic for the price.
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The towels are thin, hard and fraying. Bedding similarly old, pillows not good. It's all perfectly clean but the linen and towels should be better for the price of the room.

    It is in a very convenient location and it is easy to access the building

    Stayed in April 2024

  • Reviewed: 12 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night

    The bed is too small 140 x 200cm.

    The apartment has a good location and very close to the railway station, and very easy to find.

    Stayed in August 2023

  • Reviewed: 6 July 2023

    6.0
    Family of three, ok stay but not ideal
    • Leisure trip
    • Family with young children
    • Triple Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Door access was tricky. The door needed to be pulled then pushed in order to get the outer door to open, which took a bit of trial and error. The bathroom was really tiny with a high step to enter it, but it was functional. It was difficult to get dressed in the bathroom due to the small size. Luggage storage after checkout was an issue. I tried to contact the Norna team through the Booking.com app to pre-arrange storage of our luggage but got no response even though I messaged more than 24hrs beforehand. The lack of storage messed with our last day in town.

    Easy access to the train station and buses, 20 minute walk into the centre of town, comfortable beds.

    Stayed in July 2023

  • Reviewed: 27 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was quite hot so maybe a fan to be on offer as the sun does hit that room quite abit during the day. It was a squeeze in the bathroom and the shower head could only stay at the bottom as the part to tighten it onto the pole wouldn't work so washing my hair was abit awkward. Also the fan in the bathroom wasn't working when we stayed.

    I loved the decor of the room, it was lovely and clean and in a great location. It had nice set up of teas, coffees etc on the side also and the bed was very comfy, had a great sleep.

    Stayed in June 2023

  • Reviewed: 21 May 2023

    8.0
    nice and cheap, for one night its perfect
    • Leisure trip
    • People with friends
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    extremely small bathroom

    great location, not far from city center. comfy bed

    Stayed in May 2023

  • Reviewed: 20 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night

    .

    .

    Stayed in May 2023

  • Reviewed: 30 March 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    The heater needs to be controlled in the room. I was cold and couldn't help myself increase the heat. The issue of washing needs to be considered. Staying for days without washing wasn't a good experience for me

    Good location and clean

    Stayed in March 2023

  • Reviewed: 23 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom was very small.

    The location was great.

    Stayed in March 2023

  • Reviewed: 18 March 2023

    8.0
    A clean, quiet, and conveniently located hotel, the Norna is a great place for a short stay in Cambridge.
    • Leisure trip
    • Solo traveller
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    nowhere to hang towels in the bathroom

    Clean, quiet and close to the rail station.

    Stayed in March 2023

  • Reviewed: 26 February 2023

    8.0
    Perfect for our needs.
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Broken blind that you couldn't pull up. Not the most powerful electric shower.

    Close to the train station. Very clean. Easy access with key codes.

    Stayed in February 2023

  • Reviewed: 25 February 2023

    8.0
    Comfortable room and bed
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    We were in Cambridge for an event the room suited that purpose, the host Helen was very friendly

    Stayed in February 2023

  • Reviewed: 14 February 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Squeaky bed.

    Bed was comfortable and big tv. I liked the code system.

    Stayed in February 2023

  • Reviewed: 30 January 2023

    6.0
    So cold all night and no hot water / great location
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    In the first day, heater was not working very well and it was too small for the room. Insulation of window was very bad so room was so cold all night. Shower head was broken and THE BIGGEST PROBLEM is that there was so hot water for 10 seconds then it turns cold for 40 seconds.

    Excellent location Exceptionally clean Helen was so helpfull to take care the problems and contact with landlord.

    Stayed in January 2023

Showing 1 – 25

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