Both rooms I have been in, including the upgraded much bigger one, have a very small toilet room. It’s weird how small and uncomfortable the shower/toilet room can be in such a big and comfy room. In particular the shower needs fixing (not even someone of 5feet height like me could wash her hair with that one), a pair of shelves and a pair of hooks could make a big difference for comfort, instead anything was very basic. The smaller room I booked would have been really uncomfortable for the 4 days I stayed (no wardrobe, hardly any walking space around the bed, only blinds at the window, no curtain, shower room with no shelves/hook…). Hall and stairs with a bad smell, require some ‘help’ too.

Claire, the host, has been promptly responding to my messages, offering an upgraded room as soon as I communicated some issues with the room I initially checked in. The entire place is conveniently keyless, it offers luggage storage if arriving early, a small fridge and microwave in the shared kitchen, both very handy. Good position near the station and bus stop, half an hour walk from city center.

Stayed in August 2024

Great space and clean

Stayed in August 2024

Needed lace curtains on window. Towel rail in bathroom.

Very reasonable. Clean.

Stayed in August 2024

Smaller than imagined, Tattoo off Fantasy Island would find it cramped. Pillows need addressing, like kipping on a sack of spuds!

Great location. Very clean.

Stayed in August 2024

No shampoo/shower gel although this was stated as being supplied. Had to go to a supermarket to find some. Tiny bathroom, lumpy pillows

Excellent location. Very clean.

Stayed in July 2024

The delay in responding to requests.

Very best location, next to the railway station.

Stayed in July 2024

Difficulties requestin ginvoice through email, but swift resolution when whatsapp host provided number.

Quick and convenient for my last minute need for accomodation. Advise direct contact through whatsapp of host provided phone number for VAT receipts.

Stayed in June 2024

Unfortunately we didn't get a great night sleep due to a continuous beeping in the hallway which we could hear until nearly midnight and then there was no hot water for a shower in the morning.

Great location close to train station, really clean and tidy, basic facilites OK.

Stayed in July 2024

The bathroom door wasn’t very private and didn’t close fully or lock.

Great location. The customer service was always so quick and friendly. Room had everything we needed.

Stayed in June 2024

The mug that was provided was a bit dirty. And it's a bit expensive

It has everything you need to spend a night

Stayed in June 2024

The towels are thin, hard and fraying. Bedding similarly old, pillows not good. It's all perfectly clean but the linen and towels should be better for the price of the room.

It is in a very convenient location and it is easy to access the building

Stayed in April 2024

The bed is too small 140 x 200cm.

The apartment has a good location and very close to the railway station, and very easy to find.

Stayed in August 2023

Door access was tricky. The door needed to be pulled then pushed in order to get the outer door to open, which took a bit of trial and error. The bathroom was really tiny with a high step to enter it, but it was functional. It was difficult to get dressed in the bathroom due to the small size. Luggage storage after checkout was an issue. I tried to contact the Norna team through the Booking.com app to pre-arrange storage of our luggage but got no response even though I messaged more than 24hrs beforehand. The lack of storage messed with our last day in town.

Easy access to the train station and buses, 20 minute walk into the centre of town, comfortable beds.

Stayed in July 2023

The room was quite hot so maybe a fan to be on offer as the sun does hit that room quite abit during the day. It was a squeeze in the bathroom and the shower head could only stay at the bottom as the part to tighten it onto the pole wouldn't work so washing my hair was abit awkward. Also the fan in the bathroom wasn't working when we stayed.

I loved the decor of the room, it was lovely and clean and in a great location. It had nice set up of teas, coffees etc on the side also and the bed was very comfy, had a great sleep.

Stayed in June 2023

Was lacking shampoo/shower-gel, but this could just have been an oversight as everything else was good.

Good location close to the station with an en-suite room in a former terraced house, all automated with entry codes so no staff on-hand which was fine for me, but clean and comfortable, with tea/coffee in the room - perfect for a no-frills overnight stay.

Stayed in May 2023

extremely small bathroom

great location, not far from city center. comfy bed

Stayed in May 2023

.

.

Stayed in May 2023

clean and newly refurbished

Stayed in April 2023

The heater needs to be controlled in the room. I was cold and couldn't help myself increase the heat. The issue of washing needs to be considered. Staying for days without washing wasn't a good experience for me

Good location and clean

Stayed in March 2023

The bathroom was very small.

The location was great.

Stayed in March 2023

nowhere to hang towels in the bathroom

Clean, quiet and close to the rail station.

Stayed in March 2023

The wifi was very poor. I could hardly use the wifi.

Stayed in March 2023

Broken blind that you couldn't pull up. Not the most powerful electric shower.

Close to the train station. Very clean. Easy access with key codes.

Stayed in February 2023

Nothing

We were in Cambridge for an event the room suited that purpose, the host Helen was very friendly

Stayed in February 2023