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Reviews of The New Swan Hotel 3 stars

50 Gurnos Road Ystalyfera, Swansea, SA9 2HY, United Kingdom

#3 of 20 hotels in Swansea

Guests' Choice

Review score

Based on 267 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    9.4

  • Value for money

    9.2

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 20 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Everything was excellent there was nothing to not like or complain about

    Excellent location great staff good food very helpful all very suitable

    Stayed in September 2024

  • Reviewed: 15 September 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    I met some new acquaintances on a Triumph Adventure day ... they had tried to book but the place was full so book as early as you know you are going anywhere around Swansea. But the good news is if the plan goes well to have more accommodation availability one or two doors down.

    A great busy pub used by a lot of locals gave me a view that there is a true community, and the New Swan is the place to meet up. So friendly, left thinking is that just a Welsh characteristic or maybe deeper and a Ystalyfera golden value.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    9.0
    Ideal place to stay if you are motorbiking, cycling, walking, or sight seeing the area.
    • Leisure trip
    • Group
    • Deluxe Double Room with Shower
    • Stayed 2 nights

    Straight forward, functional rooms, well thought out for people taking part in activities in the area. Nice breakfast. Staff and business owner were great. Have already made another booking here.

    Stayed in August 2024

  • Reviewed: 10 September 2024

    10
    Would def stay here again, thanks 😀
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very friendly staff, very clean, excellent breakfast, would highly recommend

    Stayed in September 2024

  • Reviewed: 9 September 2024

    10
    Would def stay again! Thank you.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 2 nights

    We didn’t mind as we were in the bar, but band on on a Sat night who were loud and could be heard from the room - just to bear in mind if you wanted an early night.

    Excellent welcome and great value for money. Near our family who we were visiting. Above a lovely pub with fab atmosphere and filled with wonderful Welsh people. Good music on!

    Stayed in September 2024

  • Reviewed: 27 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The room was amazing. Staff were very helpful and friendly. The hotel was lovely inside.

    Stayed in August 2024

  • Reviewed: 23 August 2024

    10
    Amazing
    • Leisure trip
    • Family with young children
    • Single Room with Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Wifi

    All of it

    Stayed in August 2024

  • Reviewed: 22 August 2024

    10
    Friendly staff and regulars
    • Business trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    It was well cooked, plenty and value for money

    Stayed in August 2024

  • Reviewed: 21 August 2024

    9.0
    It was ideal for our trip
    • Leisure trip
    • Group
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Car parking was a bit tight

    Friendly, clean & organized

    Stayed in August 2024

  • Reviewed: 14 August 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    It was the cleanest possible hotel. Excellent facilities. Excellent service. Very good value.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    9.0
    Fantastic stay in hotel with amazing friendly staff
    • Leisure trip
    • Group
    • Deluxe Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    The Staff here are what make this hotel

    Stayed in August 2024

  • Reviewed: 6 August 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Single Room with Bathroom
    • Stayed 3 nights

    Booking in advance to eat

    The Pub was easy to find being on the main road, we had a room at the front which did suffer from road noise having to have the windows open but not too bad. Room was clean, beds were small but comfortable. Good breakfast but difficult to find places to eat without having to drive, Tiffin Indian was very good but the steak and ribs place nearby was fully booked every night so check out before you travel and book in advance.

    Stayed in August 2024

  • Reviewed: 3 August 2024

    10
    Lovely place and great value for money.
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The lack of evening meal facilities was unfortunate, but they were happy for residents to bring a meal from the local chippy into the pub, even providing a plate and cutlery to allow them to be eaten in comfort.

    The staff were excellent and the accommodation itself was in great condition and was very comfortable. The facilities for the accommodation included great storage options for my bike gear, a good shower and a comfortable bed. The breakfast was really good quality and great value, and the staff were lovely at all times.

    Stayed in July 2024

  • Reviewed: 29 July 2024

    9.0
    A very "local" pub with excellent facilities very friendly staff an ideal place to stay if its near
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights

    Busy car park at times

    A great location very friendly staff and an excellent breakfast. A Biker friendly pub that the locals make you feel very welcome.

    Stayed in July 2024

  • Reviewed: 27 July 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Lack of somewhere to sit apart from the bed!! But it was cheap so can’t complain

    Stayed in July 2024

  • Reviewed: 16 July 2024

    10
    Brilliant 👏
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing we didn't like

    It was friendly clean and we really enjoyed our stay the breakfast was lovely too will definitely be returning The staff and locals were so friendly and welcoming

    Stayed in July 2024

  • Reviewed: 11 July 2024

    8.0
    A very pleasant stay in a lovely location in the Tawe Valley.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 2 nights

    Shower water was very hot so extreme care required when setting the temperature. No itemised bill provided at check out when the account was settled.

    Convenient location not far from the centre of Swansea. Substantial breakfast nicely presented. Quiet room in new annexe. Very clean and smartly fitted out. good shower with plenty of hot water. Comfortable bed. Staff were all very friendly and welcoming.

    Stayed in July 2024

  • Reviewed: 7 July 2024

    10
    A gem of a hotel with great facilities
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    A seriously well run hotel. Staff attention to detail was exceptional. Rooms very up to date and spacious and separate from the pub where good home cooked meals and plentiful breakfasts are served. Very popular sports pub especially for motor bikers. Each year there’s a biker festival where contestants from across the world gather. A gem of a find and a great stopping off place coming from England. The scenic route via Brecon avoids the snarl up of traffic around Cardiff’s M4 if you aren’t pushed for time.

    Stayed in July 2024

  • Reviewed: 6 July 2024

    10
    Great break, wonderful staff.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Can't think of anything.

    Great breakfast, not much close by but ideal if you have your own transport and want to tour around South Wales 😀

    Stayed in June 2024

  • Reviewed: 4 July 2024

    8.0
    Brilliant
    • Leisure trip
    • Group
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Rooms were a little small but well equipped . The rack for the motorcycle clothing was excellent but I bashed my head on it a few times . My room was not able to join the WiFi number 12

    Excellent overall , friendly staff very clean rooms and location perfect for Triumph Experience.

    Stayed in July 2024

  • Reviewed: 4 July 2024

    10
    Great location, comfortable stay, friendly staff.
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 2 nights

    Good choice at breakfast. Small cooked breakfast suited me.

    Stayed in July 2024

  • Reviewed: 29 June 2024

    9.0
    Perfect Swansea Valley location
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately if you book through booking.com you don't get breakfast included. However you are able to buy breakfast which is very reasonably priced and tasty. It would be good if the bar served food later in the day without the need to book in advance. Rooms were a bit noisy due to the road and could do with some sound proofing, I was woken up late at night and early in the morning by the room next to me.

    Beautiful rooms and super comfortable beds. Rooms look so much nicer than the photos on booking.com shows. I think they've recently opened up some additional rooms. Rooms had everything you needed such as tea and coffee making facilities and toiletries. Rooms were spacious. Staff were very helpful and friendly. There is a bus stop right outside with routes through to Swansea. Hotel is walking distance to tesco and has some takeaway options available close by.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    10
    Great atmosphere
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Staff very friendly, great atmosphere, room clean and bar area too, would like to mention Chantelle who always had a lovely smile each morning.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    9.0
    Excellent value for money exceptionally clean and comfy bed. Food was good value and great breakfast.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    There was a weak shower and in our room but adequate

    The property is an old pub comfy and homely. There is many areas to relax including a substantial outside space.

    Stayed in June 2024

Showing 1 – 25

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