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  5. Reviews of The New Southlands Hotel

Reviews of The New Southlands Hotel 3 stars

West Street, South Cliff, Scarborough, YO11 2QW, United Kingdom

#21 of 36 hotels in Scarborough

Guests' Choice

Review score

Based on 2651 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    8.6

  • Facilities

    8.0

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 26 June 2024

    9.0
    Very pleasant stay would stay again.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nice area within site parking. Well appointed and modern with some of the original features. Beds and pillows very comfortable. Fan provided in room which was much needed. Friendly helpful staff.

    Stayed in June 2024

  • Reviewed: 25 June 2024

    9.0
    Comfortable and friendly
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Clean and welcoming

    Stayed in June 2024

  • Reviewed: 24 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    value for money

    Stayed in June 2024

  • Reviewed: 24 June 2024

    7.0
    a bit of a doggy smell
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    No bedside light A bit of a doggy smell in lift

    Brilliant position for the Spa

    Stayed in June 2024

  • Reviewed: 23 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Our room was directly above the entertainment, which you can hear. I think when booking that room you should be made aware.

    You had your own car park

    Stayed in May 2024

  • Reviewed: 23 June 2024

    7.0
    Excellent room but Breakfast could have been better.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Breakfast was acceptable but not the best. Beans were boiled to a pulp, and coffee from the machine was poor. The croissants were not fresh.

    Location was good for access to the beach.

    Stayed in June 2024

  • Reviewed: 23 June 2024

    8.0
    very comfortable, beds lovely and clean
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    very squeaky floors, could hear above and really bad in the rooms

    clean quiet and comfortable

    Stayed in June 2024

  • Reviewed: 22 June 2024

    9.0
    Better than expected
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good location, great staff

    Stayed in June 2024

  • Reviewed: 22 June 2024

    8.0
    Staff really friendly & helpful. Family room very spacious
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Staff we're very friendly and helpful, we had a family room and it was lovely and spacious

    Stayed in June 2024

  • Reviewed: 22 June 2024

    8.0
    A lovely hotel - great reception staff!
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    We chose this property for location- close to Scarborough Spa, where we were attending a concert. Very friendly, professional check in. Our room was cosy, fully acceptable for our nights stay.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    9.0
    Enjoyable
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nice doom and general areas nice

    Stayed in June 2024

  • Reviewed: 21 June 2024

    7.0
    We had a lovely time it’s so close to the beach and a lovely restaurant and pub
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Paying for parking

    Location amazing staff friendly

    Stayed in June 2024

  • Reviewed: 20 June 2024

    8.0
    Lovely hotel at a bargain price
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely breakfast, large modern room extremely clean

    Stayed in June 2024

  • Reviewed: 20 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    The bath shower was very awkward. The sloping roof over the bath made it difficult to stand for a shower and I am not very tall!

    Location was great, staff were great, although breakfast was a bit of a shambles. Breakfast itself was average.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    9.0
    Had a lovely relaxing time my dog loves it . The staff was so friendly and went out of there way
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was lovely .fresh produce and piping hot

    Stayed in June 2024

  • Reviewed: 19 June 2024

    9.0
    Pleasant place to stay with plenty of on street parking
    • Business trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was lovely and large but I had a single beds so I didn’t sleep too well but that is no fault of the hotel …

    Spotless clean great breakfast large comfortable room the staff were all lovely

    Stayed in June 2024

  • Reviewed: 19 June 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good for us but it's a bit hilly into town and had to pay for parking

    Good location on south of Scarborough near esplanade breakfast nice hotel nice overall good staff brill recommend

    Stayed in June 2024

  • Reviewed: 18 June 2024

    7.0
    OK bearing in mind the price
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room and bathroom needed a good clean. It was superficially clean but I dropped a tablet on the floor then saw how filthy the radiator and carpet were. The windows were in a poor state with mould on them. Sound proofing poor and the curtains blocked minimal light.

    Good location and good price, staff friendly

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    Convenient and comfortable hotel.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    First room had a peculiar smell but we were offered a replacement room

    Good location with friendly staff. Reasonable bar and restaurant prices.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    Enjoyable 3 night break
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Our room was above entertainment venue, rather noisy

    Good choice of buffet breakfast. Location good for public transport

    Stayed in June 2024

  • Reviewed: 16 June 2024

    9.0
    Comfortable
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very clean, specious room

    Stayed in June 2024

  • Reviewed: 15 June 2024

    8.0
    nice stay allgood
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights

    staff very good food good clean

    Stayed in June 2024

  • Reviewed: 13 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Just the weather.not the hotels fault.

    Good in every way.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The floors in the rooms above and beside us were very creaky and noisy and because of this we had a disturbed night.

    We had a friendly welcome and everyone was really efficient.

    Stayed in June 2024

Showing 1 – 25

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