West Street, South Cliff, Scarborough, YO11 2QW, United Kingdom
#20 of 36 hotels in Scarborough
Guests' ChoiceBased on 2622 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.5
Facilities
8.0
Staff
9.1
Value for money
8.3
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 17, 2024
Melanie
United KingdomFirst room had a peculiar smell but we were offered a replacement room
Good location with friendly staff. Reasonable bar and restaurant prices.
Stayed in June 2024
Reviewed: June 17, 2024
Pamela
United KingdomOur room was above entertainment venue, rather noisy
Good choice of buffet breakfast. Location good for public transport
Stayed in June 2024
Reviewed: June 16, 2024
Damian
United KingdomNothing
Very clean, specious room
Stayed in June 2024
Reviewed: June 15, 2024
David
United Kingdomstaff very good food good clean
Stayed in June 2024
Reviewed: June 13, 2024
Robert
United KingdomJust the weather.not the hotels fault.
Good in every way.
Stayed in June 2024
Reviewed: June 13, 2024
Kevin
United KingdomThe floors in the rooms above and beside us were very creaky and noisy and because of this we had a disturbed night.
We had a friendly welcome and everyone was really efficient.
Stayed in June 2024
Reviewed: June 12, 2024
Dawn
United KingdomStandard room was a bit dated and cold
Conservatory bar was lovely, great staff, nice breakfast
Stayed in June 2024
Reviewed: June 11, 2024
David
United KingdomThe shower drain was running slow, probably blocked. Obvious water damage behind the sink. Other decor problems around the hotel.
Breakfast was excellent. Location just right.
Stayed in June 2024
Reviewed: June 11, 2024
John
United KingdomRoom was comfortable, but very large and as such looked empty.
Breakfast was good, large selection but could have been a little warmer
Stayed in June 2024
Reviewed: June 10, 2024
Sandy
United KingdomAlthough parking was only £6.00 for the night we felt that being in the hotel car park you shouldn’t really have to pay it should be free.
Stayed here for 1 night 8th June 2024 lovely comfortable room on the first floor.lovely white fluffy towels and toiletries tea coffee.The hotel has a lovely lounge area & bar and we had entertainment on as well buffet breakfast was lovely could have been a little bit hotter but good choice of things to eat.We would stay here again.
Stayed in June 2024
Reviewed: June 9, 2024
Arthur
United KingdomOk
Stayed in June 2024
Reviewed: June 7, 2024
Janie
United KingdomNothing
Great location. Lovely staff. Excellent breakfast. Clean, comfy rooms.
Stayed in June 2024
Reviewed: June 7, 2024
V
United KingdomWent down for breakfast at 9.10am and there was not much left, to say breakfast ends at 9.30am.
The location is perfect.
Stayed in June 2024
Reviewed: June 6, 2024
Sandie
United KingdomHaving to pay to park, no complimentary biscuits. Coach trip breakfast.
Nice modern fresh looking hotel, pet friendly, not too far from south beach. Friendly staff.
Stayed in June 2024
Reviewed: June 4, 2024
Joyce
United KingdomFriendly staff
Stayed in June 2024
Reviewed: June 4, 2024
Dawn
United KingdomBedrooms and bathrooms were a bit out dated and basic. Could do with modernisation but served purpose.
Staff were pleasant and helpful
Stayed in June 2024
Reviewed: June 4, 2024
George
United KingdomLack of plugs and aircon, tap water quality
Location, value, staff and food
Stayed in June 2024
Reviewed: June 4, 2024
George
United KingdomPaying for parking and having to hand the key into reception whenever we left.
Very clean and spacious room, whole hotel in fact was clean and nice. Friendly helpful staff and quiet location.
Stayed in June 2024
Reviewed: June 2, 2024
Anonymous
United KingdomN/A
We upgraded our room & we are so glad we did! Lovely hotel with a great breakfast.
Stayed in June 2024
Reviewed: May 31, 2024
Lorraine
United KingdomThe breakfast was good. The staff were welcoming and friendly.
Stayed in May 2024
Reviewed: May 30, 2024
Yan
Hong KongThe bed is too soft
Location
Stayed in May 2024
Reviewed: May 30, 2024
Shobhna
United KingdomCan't sleep very well.cos our bed are very soft noises mattress so keep.us wake up every hour x very tired 😴
Great location x Spa x town lots of walking x beach
Stayed in May 2024
Reviewed: May 30, 2024
Shobhna
United KingdomIn room we can't sleep very well cos bed was very old soft matteress keep us wake up every hour x need update all room very old
Close location x Spa x walking to town x beach x good breakfast
Stayed in May 2024
Reviewed: May 29, 2024
Michael
United KingdomLovely large room, comfortable bed, lovely bedding, nice breakfast, good selection and lovely friendly staff
Stayed in May 2024
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