West Street, South Cliff, Scarborough, YO11 2QW, United Kingdom
#21 of 36 hotels in Scarborough
Guests' ChoiceBased on 2651 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
8.6
Facilities
8.0
Staff
9.1
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 26 June 2024
Stephen
United KingdomNothing
Nice area within site parking. Well appointed and modern with some of the original features. Beds and pillows very comfortable. Fan provided in room which was much needed. Friendly helpful staff.
Stayed in June 2024
Reviewed: 25 June 2024
Aisha
United KingdomN/A
Clean and welcoming
Stayed in June 2024
Reviewed: 24 June 2024
Stephen
United Kingdomvalue for money
Stayed in June 2024
Reviewed: 24 June 2024
Gillian
United KingdomNo bedside light A bit of a doggy smell in lift
Brilliant position for the Spa
Stayed in June 2024
Reviewed: 23 June 2024
Teal
United KingdomOur room was directly above the entertainment, which you can hear. I think when booking that room you should be made aware.
You had your own car park
Stayed in May 2024
Reviewed: 23 June 2024
Andrew
United KingdomBreakfast was acceptable but not the best. Beans were boiled to a pulp, and coffee from the machine was poor. The croissants were not fresh.
Location was good for access to the beach.
Stayed in June 2024
Reviewed: 23 June 2024
Steve
United Kingdomvery squeaky floors, could hear above and really bad in the rooms
clean quiet and comfortable
Stayed in June 2024
Reviewed: 22 June 2024
Gareth
United KingdomGood location, great staff
Stayed in June 2024
Reviewed: 22 June 2024
Leoni
AustraliaStaff we're very friendly and helpful, we had a family room and it was lovely and spacious
Stayed in June 2024
Reviewed: 22 June 2024
Susan
United KingdomWe chose this property for location- close to Scarborough Spa, where we were attending a concert. Very friendly, professional check in. Our room was cosy, fully acceptable for our nights stay.
Stayed in June 2024
Reviewed: 21 June 2024
Neil
United KingdomNice doom and general areas nice
Stayed in June 2024
Reviewed: 21 June 2024
Julie
United KingdomPaying for parking
Location amazing staff friendly
Stayed in June 2024
Reviewed: 20 June 2024
Heather
United KingdomNothing
Lovely breakfast, large modern room extremely clean
Stayed in June 2024
Reviewed: 20 June 2024
David
United KingdomThe bath shower was very awkward. The sloping roof over the bath made it difficult to stand for a shower and I am not very tall!
Location was great, staff were great, although breakfast was a bit of a shambles. Breakfast itself was average.
Stayed in June 2024
Reviewed: 20 June 2024
Gail
United KingdomThe breakfast was lovely .fresh produce and piping hot
Stayed in June 2024
Reviewed: 19 June 2024
Richard
United KingdomThe room was lovely and large but I had a single beds so I didn’t sleep too well but that is no fault of the hotel …
Spotless clean great breakfast large comfortable room the staff were all lovely
Stayed in June 2024
Reviewed: 19 June 2024
Gary
United KingdomGood for us but it's a bit hilly into town and had to pay for parking
Good location on south of Scarborough near esplanade breakfast nice hotel nice overall good staff brill recommend
Stayed in June 2024
Reviewed: 18 June 2024
Helen
United KingdomThe room and bathroom needed a good clean. It was superficially clean but I dropped a tablet on the floor then saw how filthy the radiator and carpet were. The windows were in a poor state with mould on them. Sound proofing poor and the curtains blocked minimal light.
Good location and good price, staff friendly
Stayed in June 2024
Reviewed: 17 June 2024
Melanie
United KingdomFirst room had a peculiar smell but we were offered a replacement room
Good location with friendly staff. Reasonable bar and restaurant prices.
Stayed in June 2024
Reviewed: 17 June 2024
Pamela
United KingdomOur room was above entertainment venue, rather noisy
Good choice of buffet breakfast. Location good for public transport
Stayed in June 2024
Reviewed: 16 June 2024
Damian
United KingdomNothing
Very clean, specious room
Stayed in June 2024
Reviewed: 15 June 2024
David
United Kingdomstaff very good food good clean
Stayed in June 2024
Reviewed: 13 June 2024
Robert
United KingdomJust the weather.not the hotels fault.
Good in every way.
Stayed in June 2024
Reviewed: 13 June 2024
Kevin
United KingdomThe floors in the rooms above and beside us were very creaky and noisy and because of this we had a disturbed night.
We had a friendly welcome and everyone was really efficient.
Stayed in June 2024
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