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  5. Reviews of The Royal Hotel

Reviews of The Royal Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

13-17 East Parade, Whitley Bay, NE26 1AP, United Kingdom

#5 of 8 hotels in Whitley Bay

Guests' Choice

Review Score

Based on 2461 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.6

  • Location

    9.2

  • Facilities

    7.1

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    7.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 17, 2024

    8.0
    Convenient and cost effective hotel in a great location.
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pillows were a little flat and could do with changing, usually not had an issue but this time very flat.

    Fantastic breakfast as ever, exceptional sausages, also cereals, fruit etc, help yourself to as much as you want.

    Stayed in May 2024

  • Reviewed: May 16, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Sea View Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Only one curtain hung up which meant daylight came through early. Wasn’t a curtain that pulled all the way across! Questionable stain on one of the duvets even though they were meant to be fresh. Nobody on reception so told the night porter when we returned after going out for the evening. He was helpful and gave us a new sheet for me to make the bed up myself. He was going to leave a note on reception but no one ever contacted us about this!

    Location. Breakfast

    Stayed in May 2024

  • Reviewed: May 16, 2024

    7.0
    Got me out of a hike as late night booked. Good value for money and would stay again
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was a little old looking but not too bad. I really think that if they spend some serious money on this place it will be a goldmine.

    I thought the staff were very good. Including the new guy who was on the desk. Really helpful and friendly. So was the guy doing the breakfast and I must admit the breakfast was lovely

    Stayed in April 2024

  • Reviewed: May 15, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    I travelled for work purpose and there was no internet so very much disappointed.

    Breakfast.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    6.0
    Would stop there again
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Could not access the Internet properly

    B reakfast was lovely but could have been hotter x

    Stayed in May 2024

  • Reviewed: May 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Lovely staff, perfect location

    Stayed in May 2024

  • Reviewed: May 14, 2024

    8.0
    Love this hotel - perfect location and views !
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Shower needs to be more powerful ..

    View was amazing from the room :)

    Stayed in May 2024

  • Reviewed: May 10, 2024

    7.0
    A pleasant stay, I had a good night sleep and breakfast was good. Staff also very good, very reasonable for the price
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet wasn’t fully clean on arrival, a few droplets of urine on the toilet seat, this was easy to clean, but again it didn’t bother me too much as I wasn’t staying long

    It had everything I needed and I was only staying for 1 night, so it did the job

    Stayed in May 2024

  • Reviewed: May 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bedroom was a little dated and I didn't like that one side of the bed was against the wall. If I needed the bathroom during the night I had to climb either over my partner or shuffle to the bottom of the bed.

    Location

    Stayed in May 2024

  • Reviewed: May 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    The hotel is located on the main Promenade with local shops etc nearby. Bus 308/309 from Newcastle head into Whitley Bay, its about a 5 minute walk from Whitley Bay bus stop to hotel. Now with the hotel...... On the approach to hotel, from the outside it looked like a building suite being truthful, but I was wrong after having the situation explained to me after being checked in at Reception. The lovely staff at Reception clearly politely explained they're going through a good refurbishment programme, making the hotel looking good. My original room(2), unfortunately had issues with a fan in there but I was moved to room (19] which was much better indeed. Room (19) was very clean, good ensuite too. Breakfast was ok, breakfast is served from 6.30am. They're are around 17 steps up to hotel rooms & breakfast room from main reception. But overall yes, when I'm up here again- I'll definitely come back. The staff here who I seen and spoken too, were very helpful, patient and understanding which I respected, as I am a customer with learning disabilities.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    7.0
    Ok
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Building site

    Location

    Stayed in May 2024

  • Reviewed: May 7, 2024

    6.0
    Seafront location
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very old shower with little pressure and water never heats up fully No sea views: I was aware when booking that single rooms are at the back but not even the breakfast room has any views other than onto walls and old air conditioning unit

    Goid breakfast and friendly staff Single room was very big

    Stayed in May 2024

  • Reviewed: May 7, 2024

    8.0
    Very nice stay . Would definitely return again .
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Television very dmall

    Overall very happy . Room basic but expected that for the price . Breakfast was lovely Staff were very helpful

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Comfortable, good value, great location.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The lighting in the room could be better. I really appreciated having a table and a chair but it was hard to use the table as a desk because it was so gloomy in that corner of the room.

    The Royal is a traditional, civilised hotel, and it seems to attract guests who are the same way because there were no problems with noise at all.The price I paid was very good for a bank holiday weekend, especially as a generous breakfast is included. (I was impressed that they had gluten-free toast.) My room was a decent size for a single room and had proper wooden furniture. The location is great, right on the seafront and only a short walk from everything. The staff were all friendly and helpful. Oh, and the shower worked perfectly, something I no longer take for granted in hotels.

    Stayed in May 2024

  • Reviewed: May 4, 2024

    8.0
    Under refurbishment in some areas but inconvenience was very limited, nice hotel friendly helpful staff, I would stay ag
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not a problem with the hotel but my motorbike was at risk parked in the open outside

    Handy location while in transit Great breakfast, all staff Bed was good 24 hour reception

    Stayed in May 2024

  • Reviewed: April 29, 2024

    8.0
    Great breakfast, friendly staff.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The single bed in my room was very lumpy and the room rather too hot. The building seemed to be going through some renovation which made the exterior somewhat unappealing at present.

    Lovely staff who treated you in a very friendly manner. The cooked breakfast buffet was fantastic with plenty to keep you going for the day. Conveniently located on the sea-front.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Great view!
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s a bit old, but honestly for the price it didn’t bother me.

    Great location, super clean and affordable. I was just passing through and on a tight schedule, so I didn’t get to take full advantage of breakfast and the amazing ocean front view. It’s definitely a little worn, but very clean and comfortable. Host was also very kind.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 6 nights

    The matress has seen better days, I could feel the springs. But I slept ok. I could hear people talking or maybe it was the TV in the morning - I think it was from the breakfast room. It would have been nice to have a comfy chair to sit in to read in the evenings, Or a lounge downstairs to use.

    Breakfast was really good; the breakfast room was pleasant. Staff eager to help, especially when I first had trouble with the wifi.. My room was adequet, very clean (especially the bathroom) and the heater worked really well. As I had the wifi router in my room, wifi was fine.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    N/a

    Friendly staff. Great location, plenty of choice at breakfast. Good sized room, with plenty of storage space. Free parking.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    8.0
    Everything I expected , great value. Excellent breakfast
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Heater didn’t work in my room Room was a bit small

    Great location Friendly staff Fantastic breakfast Great value

    Stayed in April 2024

  • Reviewed: April 21, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Sea View Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Disappointing breakfast incl undercooked hash browns

    Comfortable bed and pillow. Excellent location

    Stayed in April 2024

  • Reviewed: April 20, 2024

    7.0
    Very good value for money. Everything worked and was clean. Staff were extremely good.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    Allocated basic twin was adequate at best. No warning that renovations are in progress hence no lounge or restaurant and boarded up windows at the front, plus skip, railings etc that made the whole building look very down at heel. Most fittings and fixtures were tired.

    free upgrade to family room with sea view which meant we got extremely good value. Good breakfast. Parking free and available when we needed it. Location right on the sea front was brilliant. Easy to walk into town, or along the coast

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very basic but ok

    Nice and clean , good food , comfy beds.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    6.0
    Comfortable room very poor appearance outside
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Appearances was shocking

    Room was good

    Stayed in April 2024

Showing 1 - 25

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