286, Bridge rd, Lower Swanwick, SO31 7EB, United Kingdom
#2 of 3 hotels in Lower Swanwick
Guests' ChoiceBased on 1166 hotel reviews
8.3Cleanliness
8.9
Comfort
8.8
Location
8.7
Facilities
8.6
Staff
9.0
Value for money
8.6
Free WiFi
8.4
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End of dialog contentReviewed: 23 May 2024
Andrew
United KingdomRoom over looked a busy road.
Good bar/restaurant close to accommodation
Stayed in May 2024
Reviewed: 20 May 2024
Jill
United KingdomThe Sunday menu was reduced considerably and the service rushed. The food was nice but not spectacular.
Perfect location for visiting nearby Hamble. Warm welcome and lovely courtyard just for residents where we enjoyed a drink in the sun. Great value for money! Fabulous breakfast!
Stayed in May 2024
Reviewed: 14 May 2024
Tony
BelgiumMildew smell in the bathroom.
Great dining place. Ticks all the boxes for a great night out with great food. Nice pub atmosphere and good breakfast.
Stayed in May 2024
Reviewed: 7 May 2024
Nigel
United KingdomNothing I didn’t like.
Large rooms. Good food. Amazing breakfast. Welcome staff very friendly and helpful rest of staff just as good. Free car park. Plenty of Amenities in the room.
Stayed in May 2024
Reviewed: 7 May 2024
Pauline
FranceThe heating in the room and bathroom was off - it was a cold April night - there was no thermostat in the room but we did find a thermostat in the hallway outside - however it was locked in a plastic case to prevent tampering!
We arrived late off the ferry from France - we rang ahead and the manager couldn't do enough for us - when we arrived, a beautiful platter of sandwiches, crisps and salad had been made for us, followed by a choice of desserts; all washed down with excellent, ice-cold wine. Very accommodating and pleasant staff. Good choice of breakfasts (not very hot though, but well-cooked). Parking safe and quiet, with plenty of room on site. Pretty room with comfy beds.
Stayed in April 2024
Reviewed: 6 May 2024
George
United KingdomEvening meal and breakfast were good and reasonable value. The breakfast was in addition to the room cost, as we had booked at the cheapest rate. Room was comfortable and clean and the fact that we were able to take our well behave border collie was a bonus. The free parking was also very useful.
Stayed in May 2024
Reviewed: 5 May 2024
John
United KingdomRestaurant food mediocre. Poor service.
Rooms and restaurant extremely high spec. Free parking.
Stayed in April 2024
Reviewed: 27 April 2024
Anna
United KingdomThe room we stayed in was dog friendly. The staff were very polite and accomodating.
Stayed in April 2024
Reviewed: 24 April 2024
Mark
United KingdomReally surprised to have been charged £2 for each latte after breakfast when I had already paid the set £15 for breakfast and had the avo toast which is much cheaper than this if you just buy it off the menu. All hotels I stay in include nice coffee as standard even the cheap ones which this isn't particularly.
Good stay, nice dinner and reasonable rooms
Stayed in April 2024
Reviewed: 21 April 2024
Steve
United KingdomBreakfast pricing WOW expense be
Clean, comfortable
Stayed in April 2024
Reviewed: 21 April 2024
Norma
United KingdomNot applicable
Lovely staff
Stayed in April 2024
Reviewed: 21 April 2024
Mark
United KingdomThe room was new to us. Previously being in the detached rooms and once in the upstairs but this room was more than adequate but felt small
It’s always a smooth checkin and the breakfast is very good
Stayed in April 2024
Reviewed: 18 April 2024
Sandra
United KingdomI was a bit chilly in the room.
Coffee in room, staff great. All good but only there for 12 hours so difficult to comment
Stayed in April 2024
Reviewed: 17 April 2024
Ian
United KingdomRooms were overpowering in 'Air freshner'. We are sensitive to 'perfume smells' for us, this was just too strong. It seems to be embedded in soft furnishings, carpet etc. We did try another room, but that was the same. For many people, this will not be problem.
Location, cleanliness, friendly staff.
Stayed in April 2024
Reviewed: 16 April 2024
Gary
United KingdomHad difficulty connecting to WiFi from room we were in but staff rectified very quickly and connected us to an alternative which worked great. Had to leave very early in the morning and couldn’t find anywhere open to leave key but again sorted this by sending an email to hotel notifying where we had left the key and that we had checked out .
Great location , friendly and very helpful staff, great size room and very clean and fresh , good bathroom and room facilities , we wanted for nothing . We had a very comfortable bed and pillows were a dream. Decor in bar and restuarant area looked new and furnishings were immaculate, staff serving there were welcoming and attentive .
Stayed in April 2024
Reviewed: 16 April 2024
Andy
United KingdomThe room was extremely well appointed and great value for money
Stayed in April 2024
Reviewed: 14 April 2024
Tabatha
United KingdomPrivate entrance out the way of the pub and free car parking. They allowed us a late checkout :) It is small but ideal for what we needed.
Stayed in February 2024
Reviewed: 12 April 2024
Stafford
United KingdomStaff at bar didn’t know the answers to any of the questions relating to hotel. Just said I would need to speak to a manager. Missed opportunities to upsell breakfast on check in
Rooms were comfortable with good facilities
Stayed in April 2024
Reviewed: 12 April 2024
Alice
United Kingdomyou could hear a lot of corridor noise in the night, doors shutting and people trying to get into their rooms which effected sleep quality. the rooms was also very hot!
really good value, friendly staff, clean rooms and a very comfy bed. Staff were really helpful in getting us some necessities we had forgotten
Stayed in March 2024
Reviewed: 10 April 2024
Fortag
United KingdomThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 9 April 2024
David
United KingdomNothing really all good
The bed was very comfortable and the fridge a good plus. Free parking was a boon, and the breakfast options looked great although I didn't have time to try it.
Stayed in April 2024
Reviewed: 8 April 2024
David
United KingdomSlightly small bedroom
Room and bed was lovely. Very clean
Stayed in April 2024
Reviewed: 7 April 2024
Peter
EgyptDamp smell
Staff and location
Stayed in April 2024
Reviewed: 31 March 2024
Mark
United KingdomFew issues while we were there , but can be sorted for next guest.
Great location
Stayed in March 2024
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