Municipal Building Dale Street, Liverpool, L2 2ZR, United Kingdom
#18 of 108 hotels in Liverpool
Guests' ChoiceBased on 2490 hotel reviews
8.8Cleanliness
9.3
Comfort
9.4
Location
9.5
Facilities
9.0
Staff
9.2
Value for money
8.5
Free WiFi
10.0
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End of dialog contentReviewed: 21 June 2024
Kerryn
AustraliaSome staff were very engaging and welcoming, a few were not quite so friendly
Stayed in June 2024
Reviewed: 20 June 2024
Maria
SpainBeautiful place, extremely comfortable bed, best shower ever
Stayed in June 2024
Reviewed: 17 June 2024
Ceris
United KingdomBreakfast options were a little strange, in that you could order a vegan breakfast but not a vegetarian one. When it came the waitress said ‘you ordered it with eggs?’ I explained that I hadn’t but I was happy to have eggs! The same happened to the two people sat next to me! Obviously if I had been a vegan I would not have been happy!
Location was excellent. The room was exceptionally clean and well equipped. The breakfast was lovely.
Stayed in June 2024
Reviewed: 16 June 2024
Linda
United KingdomThe location was close to the train station and city centre. The breakfast and service was exceptional.
Stayed in June 2024
Reviewed: 16 June 2024
Eve
United KingdomGreat location. Lovely helpful staff.
Stayed in June 2024
Reviewed: 16 June 2024
James
United KingdomAdvertised bath robes in room, but we didn't have any put in our room
Stayed in June 2024
Reviewed: 15 June 2024
Louise
Turks & Caicos IslandsNothing
Absolutely stunning building, great location, lovely friendly staff.
Stayed in June 2024
Reviewed: 15 June 2024
Colin
United KingdomNothing to say.
Stunning hotel, one of the nicest inside and out I have ever stayed at. Beautifully decorated and friendly staff.
Stayed in June 2024
Reviewed: 13 June 2024
Felicia
United KingdomBar Service during the day was inefficient, slow, and on one occasion no teaspoon or sugar was brought and coffee was cold
Reception and Concierge staff were good
Stayed in June 2024
Reviewed: 13 June 2024
Joseph
United KingdomNothing
Everything
Stayed in June 2024
Reviewed: 13 June 2024
Geoff
United KingdomIt was for our anniversary! Lovely card and chocolates left ❤️
Stayed in June 2024
Reviewed: 13 June 2024
Joanne
United KingdomBeautiful,stylish , immaculate
Stayed in June 2024
Reviewed: 12 June 2024
Jennifer
United KingdomThe pool timings, and that there was no still water (only sparkling) in my room.
Beautiful architecture, really nice and big room. Staff are nice and food is great.
Stayed in June 2024
Reviewed: 11 June 2024
Maggie
United KingdomThere was nothing that we really disliked . Minor point is that our room was on the lower floor and whilst I am sure the windows do partly open for ventilation , at only 5ft I couldn’t reach the catch 😂 so could get too warm whenever we get a summer .
Really lovely hotel . The staff were so welcoming and attentive to your needs . Palm Court Bar is beautiful. We ate both from the bar food menu and The Seaforth Restaurant. Both were very good as was the service . Rooms are very nice . Everything was clean and the bed was comfortable. Great location too for all attractions . We will definitely be back .
Stayed in June 2024
Reviewed: 10 June 2024
Teresa
United StatesWe had a problem with the main light switch but the staff responded promptly.
It is a very unique property.
Stayed in June 2024
Reviewed: 10 June 2024
Carl
United KingdomIt was probably top 10 fanciest hotels I've ever been to, with the soundest staff, for the price of a chain hotel. Like legitimately had a wow factor, which by definition you don't say often. It was miles better than what I actually needed it for, which was just a place to get my head down. Couldn't recommend it more highly.
Stayed in April 2024
Reviewed: 10 June 2024
Amanda
United KingdomNothing
Stylish and bright with really helpful friendly staff.
Stayed in June 2024
Reviewed: 10 June 2024
Ian
United KingdomA little better signage required for the lift as we ended up walking around and missed them a couple of times, Thanx to one of the cleaning staff for a direction.
On the whole a great hotel.
Stayed in June 2024
Reviewed: 10 June 2024
Chris
United KingdomThe bar was really nice and the bar staff were so attentive. Really knew what they were talking about in terms of recommendations to a cocktail. The rooms are really comfortable with huge ceilings. It is in a great location within a 7 minute walk to Lime Street station. The staff were really nice and very helpful
Stayed in April 2024
Reviewed: 10 June 2024
Eric
United KingdomEverything was perfect
The hotel was faultless
Stayed in June 2024
Reviewed: 9 June 2024
Charlotte
United KingdomSpa facilities were expensive and timings weren’t suitable
Huge room, very clean and quiet. The staff were all lovely especially Greg the concierge who was really helpful and lovely. Would love to return.
Stayed in June 2024
Reviewed: 8 June 2024
Rebecca
United KingdomThe food in the restaurant for evening meal was ok but left a lot to be desired, the staff however were impeccable! Best hotel breakfast I’ve ever had though so can’t fault it for that! The TV in the room would not connect to chrome-cast in order to watch Netflix etc but did have basic Freeview, I did not seek assistance as realistically not a problem for me so could probably have been fixed if brought to their attention!
Fabulous hotel, from check-in to check-out. The rooms were spotless, the bed was so comfortable! For a large hotel there was no noise at all and it was a busy Friday night! The staff were honestly wonderful, so attentive and made the stay as good as it could be! The building is beautiful and feels luxurious, it’s a very comfortable place to be and makes you not want to leave!
Stayed in June 2024
Reviewed: 8 June 2024
Paul
United KingdomAlcoholic drinks were very pricey but if they lower the price of them I would give 10/10
The decor was exceptional and very well presented a true beautiful place. the staff were very pleaseant and helpful,the bar tenders were awesome definitely know their job 😉
Stayed in June 2024
Reviewed: 8 June 2024
David
United Kingdomnothing really.
all excelent very enjoyable will be coming back
Stayed in May 2024
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