Room 1 smelled a little musty and there was condensation on the windows in the morning, however, room 10 was light and bright being on the 2nd floor.

Good night’s sleep, breakfast and location

Stayed in June 2024

Steps to front door AND three steps from lift to room,NOT warned! Tiny washbasin,very hard to fill kettle without wetting floor! One of three overhead lights not working. Only one keycard so I had to phone friend to let me in on returning twice on Saturday. The info in the room said"Coffe,tea and soft drinks in sitting room"BUT NO kettle. When I asked waitress,she said bring down from your room BUT disabled friend could NOT have carried hot cup down three stairs,into lift then along corridor to sitting room. We feel there was not enough information provided AND some was incorrect. We cannot understand how hotel got 4 stars from AA,as there were not the facilities we expect in a 4 star,e.g.pool,bar,etc!

Breakfast was excellent an served in the sitting room as my disabled friend could not manage stairs to lower ground floor and lift never went there

Stayed in June 2024

Only one key card and we really needed two.

Good location, great room with lovely bay windows.

Stayed in May 2024

Not really suitable for people with walking issues, steps outside, first step very high, and steps to breakfast room

Very good location very clean

Stayed in May 2024

Staff very professional yet friendly very welcoming beforehand and during our visit. Very comfortable bed. Excellent proximity to theatre and close to vg restaurant for pre-theatre meal. Excellent breakfast. Very helpful parking permit arrangement.

Stayed in April 2024

I didnt like not being able to open the windows! It smelt a bit damp.

The style and location. Nice shower, comfy bed, selection of tea and coffees etc.

Stayed in April 2024

Shower was not very powerful Heating not very good Room a little small much preferred room 1 on our first stay there

Stayed in November 2023

The mattresses were not very comfortable and it did affect our sleep.

The location was perfect.

Stayed in October 2023

Although the room was large there was a smell of damp when you entered. The bed had draws underneath and the front kept falling off. The bed was a king but the quilt only a double. A plug socket was broken. Some sweets were left in a tray but some had been there a loooong time. The bathroom was cramped as they had used part of the bathroom to make a guest toilet on the hallway. The shelf was on the side as you couldn't use the sink when fixed. The shower was in need of a good clean there was mould and scale build up as it was a walk-in shower but wasn't inviting. As the shower was near the door going into the bedroom the water would wet the carpet and I think this is were the damp smell comes from. We paid for breakfast on the last day which was awful. My husband had kippers which were cooked to a inch of their life. The cups and teapots were stained brown and the chrome table legs were covered in remains of dryed food. There was also slug trails under some of the tables, I couldn't wait to get out. The access for disabled wasn't clear if they did have. The steps at the front are very step and not suitable for people who have trouble. Door handles were off, lots of little DIY issues. The owners post left on the mat for days.

Location.

Stayed in September 2023

Twin room was a little small, OK for an overnight.

Good location, close to the seafront.

Stayed in September 2023

Having to phone to gain entry when we arrived. The lift does not go down to the Breakfast room in the basement. Front of property unswept.

2 minute walk to the Winter Gardens and Sea front. Breakfast good.

Stayed in October 2023

great location

Stayed in October 2023

We were one of 2 couples staying and we were put in Room 15 which looked nothing like the photos. Now considering we were supposed to have had a room upgrade to a deluxe king size......we were disappointed to say the least. Bed was huge. Room was tired and scruffy.....definitely NOT deluxe. Shower head was loose and electrics on the top of shower unit open to water so beware. Electrical items....hairdryer and iron...hadn't been pap tested since 2019!

The Mowbray was in a great location for the seafront and restaurants. Parking was easy aswell as long as you have a permit. Angela was brilliant....breakfast was absolutely amazing. The main building was lovely as was the lounge.

Stayed in September 2023

Breakfast was very good

Stayed in September 2023

Was not sure about not having a reception although was easy to access hotel

Great breakfast

Stayed in September 2023

bed was a bit small

breakfast very good

Stayed in September 2023

Everything was good

Breakfast, freshly cooked, and good choices. Location was good for town and seafront

Stayed in August 2023

Room somewhat run down. Difficulty getting in/out of chair as tables a bit too close to each other.

Location,was very central to theatres, seafront and city centre. Accomodation quiet considering near road. Nice large bed. Nice breakfast and lovely dining room staff.

Stayed in September 2023

Too impersonal with no landlord or landlady or staff who might've been there during the day.

Good breakfast.

Stayed in September 2023

No we're to get cold drinks from.

Everything was fine

Stayed in September 2023

Toilet was quite low and lift didn’t go down to lower ground floor for breakfast which wasn’t in information

Good explanation re key codes etc to enter building etc good info in information book in room

Stayed in August 2023

Sausages ! Noise on 1 night from guests in next room.

Location fantastic. Comfortable bed Good choice of breakfast.

Stayed in August 2023

Not the property fault - noisy outside Dated room though clean and comfortable enough. No staff present on site apart from a breakfast

Breakfast was very good indeed

Stayed in August 2023

Shower needs more pressure.

Location great. Room good enough size. Plenty of storage. Good selection at breakfast.

Stayed in August 2023