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Reviews of The Millcroft 3 stars

The Millcroft Hotel Gairloch, Gairloch, IV21 2BT, United Kingdom

#8 of 12 hotels in Gairloch

Guests' Choice

Review score

Based on 543 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.1

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 1 June 2024

    9.0
    An enjoyable stay in the best room with a bay window overlooking the sea.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 1 night

    Great views from this hotel. Our lovely bedroom had a beautiful view of the sea. Staff were helpful.

    Stayed in June 2024

  • Reviewed: 31 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    It was quite a challenge to bring all our suitcases up from the parking (below one) to reception then to the room. Other than that everything is great value for money.

    Staff were friendly and helpful. Very accommodate to our need. Bed for comfortable and good shower

    Stayed in May 2024

  • Reviewed: 31 May 2024

    9.0
    A pleasant overnight stop on a bicycle trip
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    The springs on the bed - we could feel them through the sheets

    Duncan

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Food was OK but could be better.

    Great staff and welcome. Freshly refurbished room clean and comfortable

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    An enjoyable and comfortable night in a pretty setting.
    • Leisure trip
    • Couple
    • Superior Suite with Sea View
    • Stayed 1 night

    Some of the staff seemed inexperienced, so there was a wait to be served at dinner and an incorrect drink brought to us. However, it was all rectified and the staff were nice.

    We had a spacious suite which was more like an apartment with a little kitchen (no fridge), living room, bedroom and bathroom. The view was to the ocean. There was onsite parking and meals available downstairs

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Comfortable room with a fabulous view (when the weather allows!)
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Very ordinary food menu - but what there is was OK. Felt that the place is a bit undecided as to whether it’s a hotel, a pub or a central venue for a campsite.

    Very nice room, warm and with comfortable bed and shower. (Bits of minor maintenance required, e.g. loose door handle, sink plug missing)

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 1 night

    Staff were cheerful and friendly, breakfast was delicious

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    nothing,apart from the steep steps and brambles from the bottom car park. could do with a bit of a trim.

    the excellent service provided by Duncan.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    A very good stay and good service and friendly staff.
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 3 nights

    Bath shower would like a walk in shower.

    Room was very nice and clean would like a walk in shower instead of a bath/shower has getting in and out can be slippery. Breakfast very good. View of the car park but if I paid more I could of had a sea view, so I got what I paid for which was ok for me.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Hot shower complicated. Shower clugged. Bed not confortable

    Stayed in May 2024

  • Reviewed: 16 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Breakfast, there very little left apart from cooked option, greedy cyclists had eaten it all.

    Kindness and hard working staff. Good quality linen. Cleanliness. Views.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    7.0
    My stay was ok but expensive for what it was. I guess that’s because of the NC500. They can charge w
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night
    • Submitted via mobile

    2 of the beers weren’t available even though they were in the bar. The food was ok but frozen chips and frozen veg. I had the pie but there wasn’t any gravy available.

    The staff were very friendly and helpful.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Nice place in great location with friendly hard working staff. Needs a Reno though.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    World’s softest bed felt great at first. But we ended up sinking together into the middle.

    Great staff, great location , very clean. Nice food.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    OK
    • Leisure trip
    • Couple
    • Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit tired and could do with updating. Breakfast served in the bar, would have been much nicer in the dining room. Smoked salmon on the breakfast menu but when I chose it I was told that they didn't have any.

    Good location, friendly staff.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    This is a very friendly clean hotel to spend a few days at if wanting to explore the area.
    • Leisure trip
    • Couple
    • Apartment with Sea View
    • Stayed 1 night

    nothing to be negative about

    We had an overnight stay and with the onsite restaurant that was very convenient. The accommodation was clean and the staff were very helpful and friendly. Food was also wholesome with a nice breakfast. The weather was poor on our visit which made the views from the Hotel a bit bleak. On a sunny day the views and location of the hotel are excellent.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Beautiful view
    • Leisure trip
    • Couple
    • Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The bedrooms were very small, so was the bed. The bed was so small where my husband couldn't fit on it. Luckily there were 2 bedrooms, so he slept in the double bed size and I slept in the single bedroom. Because the living room and bedroom are in different level, so was the bathroom. Whenever you want to get water for making coffee, always need to climb the stairs, constantly going up and down the stairs.

    The bedrooms and living room are in separate level and access with stairs, interesting setup. The house came with history. The restaurant has a beautiful view. The living room was spacious.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Superior Suite with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Rooms were very spacious. The staff were very helpful and welcoming, particularly Duncan.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Suite with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable.. Delicious breakfast.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    7.0
    Mixed
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Evening staff not up to par Poor stock levels of draught beers /lagers (said they had been busy but not really acceptable) Evening meal of fish and chips... Peas were cold, obviously frozen chips used In the room difficult to work out heaters (no information sheets there) Hotel not really suitable for those with mobility problems (no hand rails in toilet /lots of stairs)

    Room was clean and comfortable Was a suite so it was nice to have a separate seating area Shower was very good Breakfast was good

    Stayed in May 2024

  • Reviewed: 10 May 2024

    7.0
    Great apartment… would have been better if breakfast had been enjoyable…
    • Business trip
    • Solo traveller
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Not enough staff at breakfast, resulted in a poor dining experience… wrong order, 30 mins after ordering…I was late picking up clients…

    Great apartment, comfortable, spacious and clean

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Over priced for what was delivered.
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 2 nights
    • Submitted via mobile

    No staff available when I arrived. No attention to the front garden, even though the hotel history highlights the feature. They need to pay a gardener to recreate the landscape. I said I could not make breakfast and the offered to supply a packed sandwich. When I left in the morning nothing was supplied. Breakfast only available from 8am is odd when you are trying to cater for hill walkers and sightseeing.

    The location was great.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Lovely stay in a fabulous location
    • Leisure trip
    • Family with young children
    • Small Single Room
    • Stayed 1 night
    • Submitted via mobile

    The location overlooking the loch. The staff were exceptional, Duncan was so obliging, and nothing seemed too much trouble for him. He was so friendly, a real asset to the hotel. The food was great. We all had a curry and thoroughly enjoyed them. We will definitely return.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    9.0
    Lovely guest house, perfectly situated and good choice of breakfast
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    Scrambled eggs a little over cooked for my taste, but loads of smoked salmon so it compensated

    Fantastic view, comfortable room and good breakfast. Friendly staff

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    quirky, quirky, quirky
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Shower
    • Stayed 1 night

    dinner was cold and had to be remade, breakfast was funny... we were brought toast, and had to ask for knives, plates and butter, pancakes were nice, room was quite nice, the curtains were as useful as a chocolate teapot, but overall, the place was nice, just not very organized.

    Staff seemed a bit clueless, they tried hard but seemed to be overrun with the half full restaurant, dinner was cold and had to be remade, breakfast was funny... we were brought toast, and had to ask for knives, plates and butter, pancakes were nice, room was quite nice, the curtains were as useful as a chocolate teapot, but overall, the place was nice, just not very organized.

    Stayed in April 2024

Showing 1 – 25

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