Half Moon Street, Westminster Borough, London, W1J 7BN, United Kingdom
#186 of 1,021 hotels in London
Guests' ChoiceBased on 1205 hotel reviews
8.6Cleanliness
9.0
Comfort
9.2
Location
9.6
Facilities
8.7
Staff
9.1
Value for money
7.9
Free WiFi
8.8
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End of dialog contentReviewed: 14 June 2024
Megan
AustraliaIt’s pricey for the very small room but it’s right in the heart of Mayfair so …..
Beautifully decorated and all comforts provided including free mini bar, fresh milk with tea and coffee and lively bathroom products robe etc. fabulous location - I love it!
Stayed in June 2024
Reviewed: 9 June 2024
Laura
United KingdomEverything was perfect
Decoration, little touches in bedrooms, food delicious. Bed very comfortable! However above everything else which we couldn’t fault, the staff were fabulous. Friendly, helpful and kind, from the door man to the bar staff and concierge, everyone we spoke to were lovely. They went above and beyond for us. My daughter was ill, I asked front desk at 1am about getting medicine and within 20 mins we had a medicine delivery. The night porter also brought her warm milk, honey and lemon too. I was travelling alone with her and they were a huge support. I have never stayed at a hotel where every member of staff were so helpful. I will be travelling to London a lot now and I wouldn’t stay anywhere else.
Stayed in June 2024
Reviewed: 3 June 2024
Julia
United KingdomThere was a problem with the lift , That was my only complaint
Fab interiors, great vibe, very attentive staff. Lovely bar , great breakfast. Super location.
Stayed in June 2024
Reviewed: 30 May 2024
Jessica
United StatesThe room we stayed in was in the back of the building which overlooks a busy bar and restaurant scene. People constantly spill out of the bar so it loud most of the day and especially at happy hour.
We were upgraded to a bigger room than what we originally booked.
Stayed in May 2024
Reviewed: 28 May 2024
Róberta
Czech RepublicThe rooms left small
Good location and nice interior
Stayed in May 2024
Reviewed: 28 May 2024
Peter
United KingdomExcellent breakfast. Location excellent.
Stayed in May 2024
Reviewed: 24 May 2024
Julia
United Kingdomwe were happy with everything and would stay again.
Clean comfortable room, very comfy bed and lovely bed linen.
Stayed in May 2024
Reviewed: 21 May 2024
Michael
United KingdomSmall room
Staff
Stayed in May 2024
Reviewed: 21 May 2024
Lauren
United StatesI loved everything
The staff was amazing and the location was perfect. The gym was also top notch for a hotel gym. We will certainly be back!
Stayed in May 2024
Reviewed: 17 May 2024
Yesmine
AustraliaRooms are quite small, breakfast was average.
Great boutique hotel, centrally located, clean and cozy rooms, great staff. Good amenities in the room and complimentary snacks in the mini bar were a nice addition.
Stayed in April 2024
Reviewed: 17 May 2024
Yesmine
AustraliaRooms were small, and breakfast was average.
Great location, staff are friendly and welcoming, rooms were clean and cozy. Bed was extremely comfortable, the complimentary snacks in the mini bar were a great addition! Will definitely stay here again.
Stayed in May 2024
Reviewed: 7 May 2024
Paul
SwitzerlandThe mandatory/discrescionary service charge applied to the room fee. This is applied everywhere in London and is a disgrace - if I want to tip a waiter, room cleaner whatever I want to do that myself, not have the tip applied to my bill in the the hope that I oversee it. To claim discrescionary this was way is extremely distasteful and, in my case anyway, results mostly in NOT leaving a tip.
Breakfast was great. The breakfast manager Phyo (from Myanmar) was super attentive and friendly; it was a real pleasure to be taken care of by him. He would always spend time talking to us, never rushed but still was ablle to attend to others too. He made our stay very special.
Stayed in May 2024
Reviewed: 5 May 2024
Philip
United KingdomExtremely professional, helpful, and friendly staff highly recommend a stay at the Mayfair townhouse
Stayed in May 2024
Reviewed: 4 May 2024
David
LuxembourgRoom services.
The seamless professionalism exhibited by the staff during both check-in and check-out, where they acknowledged and rectified the errors made by the room service, offering sincere apologies for any inconvenience caused.
Stayed in April 2024
Reviewed: 3 May 2024
Maureen
AustraliaLoved the location and boutique style of the hotel. Absolutely wonderful staff.
Stayed in May 2024
Reviewed: 2 May 2024
Remy
SwitzerlandThe room door did not cancel out any noises in the hall way - it was somewhat loud.
Centrally located
Stayed in May 2024
Reviewed: 1 May 2024
Adam
PolandDaining room is amazing. Food was good.
Stayed in March 2024
Reviewed: 30 April 2024
Jaime
PeruAwesome location!
Stayed in April 2024
Reviewed: 27 April 2024
Jane
United KingdomPerfect location for shopping and restaurants.
Stayed in April 2024
Reviewed: 22 April 2024
Shahad
Saudi Arabiathe price since it’s really far and difficult way to get to the rooms
the space of the bedroom and loved the bathrooms
Stayed in March 2024
Reviewed: 22 April 2024
Zlatko
DenmarkNoise from the street but that is not hotels fault.
Fantastic hotel, wonderful staff.
Stayed in April 2024
Reviewed: 21 April 2024
Chynna
United StatesThere was construction all right (April 24). This made sleeping very hard and there is a 12 pound tray fee for room service which was overpriced.
Room is small but bathroom was amazing. The snack in the room were wonderful. Location is amazing and the staff were delightful.
Stayed in April 2024
Reviewed: 11 April 2024
Martin
United KingdomNothing.
Location, comfort, staff.
Stayed in April 2024
Reviewed: 10 April 2024
Marie
United Kingdombar closes too early no turn down service
great location in mayfair. close to greenpark tube station. lovely Art Deco bar, although closes very early at night aprox 10.30pm !!! really odd for a hotel bar in London!! rooms spacious and clean with comfortable beds and linen , no turndown service !! all in all I would return for the location and the rooms were very quiet
Stayed in April 2024
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