The room was not cleaned while we were staying there at all! Also, there was nowhere to hang our clothes - or rails to hang the towels.

Staff were very helpful and friendly. Good to have easy free parking.

Stayed in May 2024

We were cold in the restaurant. The standard of the food was variable - one meal was particularly tasty, but the other two were disappointing.

Breakfast went well. Room was acceptable. We ate at the hotel on all three nights. Service was good.

Stayed in May 2024

Boring bar.

Friendly staff. Good breakfast.

Stayed in May 2024

Shower a bit cramped.

Helpful and friendly staff, really comfortable bed, lovely views and garden. Nice breakfast , clean & tidy.

Stayed in May 2024

Very frienfly staff. Very comfy beds and spotless clean rooms. Great car park.

Stayed in May 2024

It would have been helpful to know a bit more about the layout of the hotel as the stairs are quite narrow and there are a few different levels which were a bit tricky to negotiate with a large suitcase. We were a bit disappointed with our meals on the Friday evening. The mushroom wellington was dry (shortcrust pastry?), the risotto was a bit dry, the chicken skewers were dry and the veggie spring rolls were quite thick and a bit dry too! Surprising as there were only a few diners (10-12?). Whilst the food served on the Sunday night was tasty and well presented, there were a few issues as we were a party of 20+. The meals were served over a longish period of time which meant that some diners had finished their meals before other diners were served! I fully appreciate that this was a large number to cater for so perhaps a smaller menu with less choice may have worked better?

The staff were exceptional, friendly, approachable, patient and professional - could not be falted! My room was comfortable, bright and airy with a good supply of tea, coffee, biscuits, etc. The breakfast menu was varied and generous. Whilst I didn't have any cooked food I enjoyed the continental choices. The friends I was with really enjoyed their cooked food - tasty, generous portions, well presented and appetising! The food served on both the Saturday and Sunday nights was much tastier than on the Friday night (mushroom wellington in puff pastry as it should be!) and the hake was delicious. All the food served was delicious, the portions generous and the staff could not do enough to ensure we were aware of the delays, serve drinks at the table with smiling faces and a genuine sense of humour and caring attitude - excellent customer service at all times.

Stayed in May 2024

Access to town was down hill which was steep in places. So return was obviously up hill. Not good if you have mobility problems . Communial rooms could have been warmer. As weather was pretty cold.

Staff were helpful and friendly. No trouble moving us to another room when first one had no running water. Breakfast was very good.

Stayed in April 2024

Our sea view room lived up to its label: the views over the town and coast were stunning. The hotel is old and characterful with wonky floors, beams and low ceilings: we like that. Short walk downhill to the harbour and free car parking. Good value for the price.

Stayed in April 2024

Great staff, great breakfast

Stayed in April 2024

Room was a bit small, some of the decor a bit tired

Great food and friendly staff

Stayed in April 2024

Like a lot of these older places there are always the stairs😬

Our room was fantastic. Great facilities. The staff were amazing. The meals were good. I would happily stay here again.

Stayed in April 2024

Room 8’s mattress was super soft creating backaches in the two 35 year olds. Upon entering the hotel there were 4 dirty glass vases and jars on the front desk “decorating”it

Breakfast and location were perfect. There were no foldable luggage racks so we had to put suitcases on bed or floor. But the clean towels were stored on the bed. Odd

Stayed in April 2024

Staff and position. Evening meal very good.

Stayed in April 2024

Bedroom cold and sparse bedding. The heater was hot BUT as the bed was so low the heat was lost. More or thicker bedding needed.

Staff. Location. Breakfast

Stayed in April 2024

Location at the very top of a steep hill. No business card or leaflet

Very pleased with my room, especially the comfy bed and quality bedding. Breakfast set me up nicely for the day. Wonderful view from breakfast room

Stayed in April 2024

The bathroom was very small, although I appreciate that this is a very old building.

The staff were friendly and very helpful, the room was OK Nothing special but functional. The breakfast was very good. We used the restaurant and both the service and the food were great. Also a nice large car park.

Stayed in April 2024

Nothing to dislike.

Great location with free parking over the road - very spacious. Staff were friendly & helpful, room was clean and comfortable with nice en-suite bathroom. Breakfast was fantastic, great choice on the menu and very tasty. Located a nice walk away from the beach, harbour, shops & restaurants. Perfect!

Stayed in April 2024

Great breakfast, friendly staff

Stayed in April 2024

Very bad mattress which gave us all backache (we rented 2 rooms for 4 people) and lots of loose fittings and tired furniture. Tiny shower room with shower fitted so low that I had to bend my knees to wash my hair, and I'm only 5ft 5in. Broken lampshade and window that didn't shut properly. Loose towel rail and door knob.

Free parking and very pleasant staff. A good welcome and excellent breakfast. The breakfast room was modern and very clean. Staff allowed us to leave car in their car park for a little longer whilst we went for a walk after checking out. Good booking process. Good views from the back of the property over the sea. Good for walking into town and local shops and beaches.

Stayed in April 2024

Very delicious! High quality ingredients(lots of options for cooked breakfast) and excellent pastries. Good range of other breakfast items.

Stayed in April 2024

They forgot to refresh the room after the first night.

The breakfast was the best ever! The staff were really friendly and helpful. Great location and with the bonus of parking.

Stayed in April 2024

Good size room, comfy bed, friendly staff and a decent breakfast.

Stayed in March 2024

Bathroom on the small side not a lot of places to put things. Breakfast not quite up to scratch.

Good location bonus of a car park with easy parking. Lovely view over Lyme bay. Good choice of breakfast.

Stayed in March 2024

Very friendly & helpful staff :) Avocado & pouched egg for breakfast was lovely ! They are not stingy with avocado ! 😋

Stayed in March 2024