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Reviews of Best Western Lancaster Morecambe Lothersdale Hotel 3 stars

320-323 Marine Road, Morecambe, LA4 5AA, United Kingdom

#12 of 15 hotels in Morecambe

Guests' Choice

Review score

Based on 1366 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    8.8

  • Facilities

    7.7

  • Staff

    8.6

  • Value for money

    7.4

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 26 June 2024

    8.0
    Great location.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    Mattress was a bit lumpy - probably due a replacement. Walls from my (single) room a bit thin, but I'm a light sleeper. Might not bother others.

    Friendly welcome, clean room, stunning views across Morecambe Bay from the restaurant.

    Stayed in May 2024

  • Reviewed: 19 June 2024

    8.0
    Very good
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was a little soft for me.

    The staff were very welcoming and the food was delicious.

    Stayed in June 2024

  • Reviewed: 16 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great welcome and a great sea view

    Stayed in May 2024

  • Reviewed: 13 June 2024

    9.0
    Customer Service was excellent from all I met.
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night

    Really I would just be picking to complain about any of the experience.

    When I arrived exhausted, the receptionist was outstandingly helpful and ensured I had all I needed and offered solutions to any small challenges I had. I cannot speak highly enough of the service I had from the moment I landed to the moment I left the premises.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    7.0
    Good hotel would stay again
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We were lucky to get one of the free parking spaces otherwise it was £10 per night

    Conveniently located for our needs with a quiet comfortable room and nice breakfast. I want to commend Margaret for her excellent customer service when we ask to change rooms nothing was too much trouble and she even let us view the alternative room before making a decision

    Stayed in June 2024

  • Reviewed: 12 June 2024

    8.0
    I got what I paid for the staff making it a good choice of hotel
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night

    nothing that would put me off staying again

    warm welcome and friendly staff from reception to bar & restaurant

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Great stay could not fault
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great hotel just stayed room only very clean and comfortable

    Stayed in June 2024

  • Reviewed: 8 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    Car parking very tight at rear of hotel but we found a space

    Reasonable hotel to see Morecombe

    Stayed in April 2024

  • Reviewed: 6 June 2024

    8.0
    Nice room and view
    • Leisure trip
    • Family with young children
    • Superior King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Still waiting for a refund of the £50 "temporary charge". Stay ended June 2nd currently June 6th so holding out hope it will be returned soon. Had no communication regarding when it will come back.

    Stayed in a King Deluxe sea view room. Nice facilities in the room beautiful view across the bay. No complaints regarding the room.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    Good price and location
    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 1 night

    The breakfast price seemed quite high at £14 per person considering I only have a cup of coffee and two slices of toast, so we chose the room-only option. Additionally, there was a noisy guest across from us engaging in late-night conversations outside our door. Although it was unrelated to the hotel, I addressed the issue quickly.

    The location was excellent, right on the front and convenient for our needs. The bathroom was satisfactory, albeit a bit small, but not a significant concern. Parking may be scarce, yet we were fortunate to find a spot directly outside the hotel, away from the loading bay restricted area.

    Stayed in June 2024

  • Reviewed: 1 June 2024

    9.0
    Highly recommended, and restaurant well worth a visit as well.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The only problem in our room was being so close to the restaurant/bar, and continual noise from above, but late in the evening, stopped, allowing for a good night’s sleep!

    The cleanliness & facilities in the room.

    Stayed in June 2024

  • Reviewed: 1 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Nice friendly check Inn. Lovely bar area. Comfy room

    Stayed in May 2024

  • Reviewed: 25 May 2024

    6.0
    Charged deposit and delayed returning it.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Taking a £50 deposit and taking more than 5 days to return it. (still not returned as I write this. Saying it is a legal requirement which is nonsense. Now this may be a booking.com issue or a hotel issue but its not acceptable. I have now been charged for the hotel and the deposit is still outstanding.

    Did what it said on the tin

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Toilet too small

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    One night stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was a little cramped in our room and we are only small, we have stayed before and the bathroom was fine then

    The rooms are clean and comfortable, the staff are friendly and helpful and it's very convenient

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Relaxing break in a good location
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The bed and pillow were very comfortable.The bed linen and towels are of a high standard. The bathroom and shower were very spacious. The view from the room is amazing. Enjoyed drinks on the terrace in the sunshine. Will definitely book the bay suite again.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Lovely staff and lovely hotel location. Nice and quiet and can see the lovely sunset from the bar area and dining
    • Family with young children
    • Family King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Lovely family room sea view

    Stayed in May 2024

  • Reviewed: 17 May 2024

    6.0
    Reasonable short break
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights

    Bed badly made without a fitted sheet and really uncomfortable. Also the sink in the bathroom was very small. The badly fitting plug allowed water to drain. Only one comfortable chair.

    Marvellous view. Good breakfast.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    7.0
    Was good, but uncomfortable to sleep.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed did not had any mattress topper and when I asked the receptionist can I have one, (I was willing to put it on the bed myself) the receptionist looked at me like she was not happy to be bothered and told that the hotel doesn’t have any at all. That all they put on are mattress protectors and not toppers. This should be a must. Therefore I spent the night feeling all the mattress dents and woke up in the morning with a back pain. The doors had a big gap between the floor and all the light from corridor was beaming right through. I love absolute darkness and this was not great. I also asked a quiet room it kind of was but I was awakened at 8am on Sunday morning by floorboard creaking from other guests above me. The young lady at the breakfast was very friendly. The food was ok , unfortunately the only option which included meat (fish) was not available , as I don’t eat pork I was left only with vegetarian option. Not a lot of self catering choices at the breakfast area and the coffee was weak.

    The room was the size I was expecting for the money paid. It was spotless! The room attendant did an amazing job, the bed was done perfectly, clean cups and stocked tea/coffee station. The bathroom was clean and bedroom was dusted and looked very nice. The room itself was very warm. Friendly young lady at the breakfast tried her absolute best! Beautiful view on seaside from breakfast are window.

    Stayed in April 2024

  • Reviewed: 15 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very small but we were only there for 1 night. I didn't like the fact they ask you for another £50 when you check in that ate in to our spending money which we can not afford Also to say they are fire doors there was a big gap around the doors so if there was a fire you have no chance

    The location was brilliant just a short walk away from town centre and opposite the beach if you are lucky enough to get a sea view room

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No shelving near sink in bathroom.

    Nice clean room

    Stayed in May 2024

  • Reviewed: 10 May 2024

    7.0
    Sunny morecambe
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice room 283.unfortunatley the people upstairs very noisy 2

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Relaxing
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 2 nights
    • Submitted via mobile

    £50 additional charge on arrival eventually refunded 6 days later

    The hotel was spotless

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was a little noisy although there was a wedding on so understandable.

    Very clean and spacious rooms staff were very accommodating.

    Stayed in May 2024

Showing 1 – 25

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