Overall very good stay - excellent dinner and breakfast - nice staff , comfortable room

Stayed in May 2024

The bathroom was tiny and there was nowhere to put any toiletries

Location. Value

Stayed in May 2024

there was bugs all over the bed and juniper room, we were both bitten a lot, the room could have done with getting rid of the spiders, bugs and wood lice

Stayed in May 2024

the room i had was next to a bathroom and the dining room... so it was VERY loud... hearing people talk, etc...

breakfast was great... staff was very nice.

Stayed in April 2024

The staff could have been more informed and could have provided more information to us ie: dessert ordered was finished so similar (but different) dessert served without any explanation or option to change order. They seemed under staffed but were working hard and I believe staff are hard to find.

A lovely setting with views of the loch from the dining room and bedroom we had. Old historic hotel that was well maintained. Meals served in the restaurant were very nice.

Stayed in May 2024

The view from the restaurant is absolutely stunning. A beautiful welcome to the Highland area.

Stayed in April 2024

If you don't have a car in loch leven you're kinda stuck as there is very minimal transport around. There wasn't a lot of food options for breakfast, it was vegetarian or non vegetarian, there wasn't any pastry options unfortunately. Although there was nothing wrong with the room me and my partner stayed in, it wasn't worth the money we paid for it, it was very small. The hotel website is a few years old and hasn't been updated, I was excited to try the cocktails on the website but on arrival, asking about the cocktails, the barman said that they hadn't served cocktails in a few years and didn't understand why cocktails were still being shown on the website.

The hotel itself was beautiful, the area was beautiful, the staff were amazing to talk to, they were friendly and more than happy to help. The food was a good portion size, tasted amazing and the alcohol selection was good too. There were beautiful views all around, the gin class available on the website is 100% worth signing up for, it's informative, fun, you get to have a few drinks on the tour of the distillery and you get to make your own gin, name it and wax seal it too, obviously for a price, the tour guide of the distillery was good to talk to, good to joke around with, it was overall a brilliant experience.

Stayed in May 2024

Beautiful hotel, located on the lake in a very picturesque location. The staff very friendly and welcoming. The room where you have dinner and breakfast very nice overlooking the lake. Our room was cozy, only the bathroom a little small.

Stayed in April 2024

Clean warm room we had a great view over the Loch.

Stayed in April 2024

Large warm , clean comfortable room and bed with a gorgeous view over the Loch.

Stayed in April 2024

Shower unit small and electric hot water system inadequate.

Beautiful outlook. Restaurant on site.

Stayed in April 2024

My twin bed was just ok in terms of comfort. But it was fine for one night.

The hotel was charming and nestled in beautiful mountains. Nick was just great. He was so nice and friendly. We also had a great time tasting the Gin that is made in the distillery on the premises. Our dinner was terrific.

Stayed in April 2024

No bath mat or handrail in bath/shower- quite dangerous.

Room was nicely decorated and warm.

Stayed in April 2024

Drawers and wardrobe would have been helpful as clothes tended to keep cold. Simple hanging rack. Thin duvet meant we needed the thin rug provided plus items from our car to keep warm at night. Thin wall separation from adjoining bedroom. Flimsy shower unit and delay in hot water reaching wash hand-basin. Generally nowhere to place items, so most of our stuff was lying about on the floor or in/on our cases.

Welcoming staff and good food, particularly breakfasts. Convenient location for travelling to Glencoe, Fort William and coast road south.

Stayed in April 2024

The room downstairs is next to the restaurant and we could hear everyone talking and walking next to the room.

Good breakfast, beautiful view

Stayed in April 2024

very slippery showers, one of us in the group slipped over on the very slippery bath/shower arrangement

great little place

Stayed in April 2024

Friendly staff. Good location. Good breakfast. Excellent restraunt meals

Stayed in April 2024

Only just the food menu not enough options but the food we got was good and cooked perfectly

It's was quiet.staff friendly

Stayed in April 2024

Staff was not that friendly or helpful. Check in was at 1600. We arrived at 15:15, cold and wet after getting caught in the rain. They were grumpy about our early arrival, though checkout for previous guests was at 11am. We were asked to wait. After dinner we wanted to relax in the lounge and asked to light the fireplace, we were told no, they don’t have staff to monitor the lounge fireplace and the bar. Quite disappointing service for an otherwise quaint hotel.

Rooms were nice and clean

Stayed in April 2024

The mattress was utterly horrendous, I mentioned this to the staff after our first night in the hope that something would be done about it, but nothing was done about it, the sleep was terrible, I’m staggered nobody else had complained previous to our stay, as the mattress was in such bad condition, this is unacceptable. Also our meal experience was tainted after we were told there is a 10% service automatically added, though can be removed if we wanted it to, this is not a nice position to be put in when other customers are near by, it is embarrassing to say the least and the first time I have felt uncomfortable whilst paying a bill, to assume a customer wants to give a service charge is extremely presumptuous and inconsiderate, and wholly uncomfortable

The property was warm, the shower decent,

Stayed in April 2024

Decor in bathrooms are a bit tired could do with smartening up a bit, furniture aswell very worn however for a 1 night stay it was fine, food was excellent and service fantastic. Ofcourse the views are to die for!

Our gentleman host was excellent extremely helpful and knowledgeable

Stayed in March 2024

This is the second time we've stayed at Loch Leven. The standard of the food had dropped considerably since the last time. The best meal we had was the fish and chips! Although a pet friendly hotel the room we had was very small and no space for the dog's bedding. We had to move furniture around to create space for him to sleep in.

Stunning location in North Ballachulish. Excellent spot to use as a base for exploring Glencoe. Staff were great very friendly and knowledgeable.

Stayed in March 2024

Dinner menu could be a better

Stayed in March 2024

Our room was above the bar and it was unbelievably noisy, we could hear all conversations. However, the bar seemed to empty early and there was no chatter beyond 11pm.

The view from the room and from the bottom of the pier beside the hotel was stunning! Food was great, breakfast was good - big mugs for tea and coffee, which is a bonus!

Stayed in March 2024