4 Alvanley Terrace, Whitehouse Loan, Edinburgh, EH9 1DU, United Kingdom
#31 of 160 hotels in Edinburgh
Guests' ChoiceBased on 850 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
8.8
Staff
9.2
Value for money
8.2
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 September 2024
John
United StatesThe bar and restaurant areas are bery attractive and good quality. Room was spacious clean and quiet.
Stayed in September 2024
Reviewed: 21 September 2024
Andrew
United KingdomIt was expensive
Breakfast, room and bar
Stayed in September 2024
Reviewed: 19 September 2024
Ann
BelgiumMissing fridge in the room, water could have been a bit hotter in the shower
Beautiful hotel, comfortable bed, great location, friendly staff
Stayed in September 2024
Reviewed: 13 September 2024
Stephanie
United KingdomToo many fat cushions in small bedroom! Weird entrance to hotel from bar/restaurant.
Food excellent. Service efficient. 30 minutes walk from Edinburgh centre but very quiet.
Stayed in September 2024
Reviewed: 3 September 2024
Annette
United KingdomSee my letter in response to yours
See my letter in response to yours.
Stayed in September 2024
Reviewed: 2 September 2024
Alastair
United KingdomExceptionally pleasant staff
Stayed in September 2024
Reviewed: 1 September 2024
Helen
United KingdomNothing
Lovely rooms and bar and food were really nice
Stayed in August 2024
Reviewed: 27 August 2024
Anne
United KingdomVentilation
Great location
Stayed in August 2024
Reviewed: 24 August 2024
Hernan
United StatesIt’s a beautiful hotel, the room had a lot of light and it was really spacious. It’s very clean and the staff is always lovely. The breakfast is really good too, I had an amazing stay. Could not recommend it enough!
Stayed in August 2024
Reviewed: 5 August 2024
Konstantino
United StatesThis is a great small hotel in a very good location. Just five minutes drive to the old town. I got a beautiful big room with very high ceilings and huge windows overlooking a peaceful park - much nicer than staying in the noise around the royal mile area. The hotel also has a very nice and big cafe - bar - restaurant with indoors and outdoors spaces (I did not try the food but the place looked great). Highly recommended hotel!
Stayed in August 2024
Reviewed: 4 August 2024
Eric
United KingdomNothing
Great bar and lovely room. Excellent location too.
Stayed in August 2024
Reviewed: 1 August 2024
William
United KingdomMy room widow was next to an AC unit which was loud even with widow shut. However, it did turn off in the evening so didn’t cause any disruption.
Room was very clean, large and Nicky designed. Bed was massive and very comfortable. Bathroom was one of the best I’ve had at a hotel.
Stayed in August 2024
Reviewed: 31 July 2024
Aaran
United KingdomNothing at all! :)
Everything - the comfort, the helpful staff, the decor and overall experience is worth the money.
Stayed in July 2024
Reviewed: 30 July 2024
Irshaid
United StatesHonesty and care
Food is great hotel people are great
Stayed in July 2024
Reviewed: 27 July 2024
Mirza
United KingdomI had an amazing stay at Black Ivy. The staff were so friendly, the room was pristine and the location was ideal!
Stayed in July 2024
Reviewed: 25 July 2024
Ramon
SpainNothing
Great staff. We arrived many hours before our check-in time, and they surprised us by having our room ready in 20 minutes.
Stayed in June 2024
Reviewed: 22 July 2024
Richard
United StatesRoom needs to be supplied with more towels and more drinking water. Bathroom and shower are tiny. Initial room was above the bar, the patio and the trash cans and was far too noisy. Management moved us the second day, but packing twice is not pleasant.
Staff was excellent, especially Alexandra. Room was large, bathroom small, shower small, very little sink room for amenities. Restaurant and bar are among the best - we spent too much time there.
Stayed in July 2024
Reviewed: 22 July 2024
John
IrelandRoom a little small
Breakfast, staff and location were all excellent. Great for a short break and some really nice touches in the bedrooms.
Stayed in July 2024
Reviewed: 19 July 2024
Catherine
United StatesQuiet clean
Stayed in July 2024
Reviewed: 17 July 2024
Melkana
United StatesThe size of the room was a bit small, you can’t do much about it
The dining facilities
Stayed in June 2024
Reviewed: 17 July 2024
Eva
GermanyThe beds were quite tall and it ashard for y 94-year-old grandma to enter the bed...
Breakfast was amazing and the room great!
Stayed in May 2024
Reviewed: 17 July 2024
Eva
GermanyThe beds were quite tall. I stayed with y Grandma who is 94 years old, and it was not so easy for her to enter the bed...
The breakfast was amazing and the room nice and clean! Also it was a great location next to the park and not so far away from public transport :)
Stayed in May 2024
Reviewed: 15 July 2024
Rose
United StatesOur room was very small with no place to sit and relax. Also, being seniors, it was challenging to be on the second floor.
Stayed in July 2024
Reviewed: 14 July 2024
Blonde
United KingdomWhat's not to like about this lsce😍 owner has this just right, never experienced a hotel that has nailed it so well, catering to all budgets without charging extortionate prices while keeping highest standards 🙌
Didn't have a breakfast but did have a hot filled roll, more than enough filling and tasted amazing, food excellent quality ingredients 👌
Stayed in July 2024
Puno, Peru
Merzig, Germany
Hachinohe, Japan
Hai Phong, Vietnam
Argiano, Italy
Sakarya, Turkey
Flecheiras, Brazil
Jingdezhen, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content