30 Massetts Road, Horley, RH6 7DF, United Kingdom
#5 of 15 B&Bs and Inns in Horley
Guests' ChoiceBased on 1327 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.8
Staff
9.3
Value for money
8.8
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 September 2024
Jana
AustraliaEasy to find, quaint little guest house with friendly owner. Super clean. 10 stars
Stayed in September 2024
Reviewed: 19 September 2024
Neil
United KingdomAll was fine
Easy to get to airport via train next morning
Stayed in September 2024
Reviewed: 19 September 2024
Jane
CanadaWell maintained, very comfortable beds and great location
Stayed in September 2024
Reviewed: 18 September 2024
Bdw2015
Canadanothing at all
Great hotel in Horley, close to the airport and the train station. The ground floor room had lots of light and charm, and very clean and spacious. Quasim was a very nice host.
Stayed in September 2024
Reviewed: 18 September 2024
David
United KingdomNothing
Great location close to the restaurants
Stayed in September 2024
Reviewed: 16 September 2024
Eleanor
United KingdomIt was comfortable and close to the airport. Also has parking available for your stay. Plus the owner is so hospitable and helpful.
Stayed in September 2024
Reviewed: 16 September 2024
Troy
United StatesNothing
Location to train station and airport were awesome. Quasim helped us get an early morning taxi for a 530am flight. Everything went smoothly
Stayed in September 2024
Reviewed: 16 September 2024
Tim
United KingdomNothing
Everything
Stayed in August 2024
Reviewed: 16 September 2024
Ellen42
United KingdomAn attractive house, in a quiet, pleasant area. Communication beforehand was very helpful, and we were made really welcome on arrival. The room was characterful, comfortable, well-maintained and clean. It was a bonus to have tasty eggs alongside the continental breakfast. We used the long-term parking facility at the guest house, which was good value, along with a convenient airport transfer. Even though our return flight was much delayed, and Quasim couldn't pick us up, he messaged us promptly with clear instructions for the late entry system.
Stayed in September 2024
Reviewed: 15 September 2024
Jane
United KingdomNothing negative at all
Everything excellent and helpful friendly staff
Stayed in July 2024
Reviewed: 12 September 2024
Jane
United KingdomThe bed was small
Within easy reach of Gatwick
Stayed in September 2024
Reviewed: 11 September 2024
Jeannine
United KingdomIncredibly clean, room was much larger than a hotel would have been too.
Stayed in September 2024
Reviewed: 9 September 2024
Martin
United KingdomVery friendly welcome. Room was comfortable and a good size. Everything was very clean and tidy. Safe and well laid out parking area for leaving the car overnight. We could hear some planes but not to the extent that it disturbed us at all. Perfect location to catch the train to Gatwick Airport in the morning.
Stayed in September 2024
Reviewed: 9 September 2024
Deborah
United KingdomNothing
Easy to find with parking available and a wonderfully warm welcome from Quasim. Our room was immaculate and extremely comfortable. Its close proximity to great places to eat was a bonus.
Stayed in September 2024
Reviewed: 9 September 2024
Andrew
United KingdomMinor points, but for an improvement in room 3 the bathroom door doesn't shut without being bolted on the inside and the TV bracket is fixed to the side wall and would benefit from the type that pull out and you can angle.
Great location and very close to Gatwick airport and to Horsley fir it's amenities.
Stayed in September 2024
Reviewed: 9 September 2024
Rick
AustraliaQuasim was very accommodating. The location was convenient. The room was comfortable.
Stayed in September 2024
Reviewed: 6 September 2024
James
United KingdomNothing
Friendly and helpful proprietor. Breakfast. Facility to leave the car there while away.
Stayed in September 2024
Reviewed: 6 September 2024
Andrew
United KingdomThe room was a bit too hot as the fan provided didn't work.
We had a really friendly welcome and the location was fantastic.
Stayed in August 2024
Reviewed: 5 September 2024
Ruth
United KingdomOwner polite and helpful. Clean and tidy place. Rooms comfortable and have everything you need. Breakfast goid vale. Parking right outside. Can walk to restaurants and shops. Even to Gatwick airport if you really wanted to and not much luggage! One of the best places I have stayed. I have stayed twice with a total of five nights. The cleaner is helpful and thorough. Recommend totally.
Stayed in August 2024
Reviewed: 3 September 2024
Anna
CanadaNothing!
Excellent location, beautiful house, very friendly and welcoming owner! We enjoyed our stay on our connection home through Gatwick.
Stayed in September 2024
Reviewed: 2 September 2024
Terry
United KingdomRoom tv small
We chose originally due to closest to town and airport and saw previous good ratings. Nice bathroom and very quiet
Stayed in August 2024
Reviewed: 2 September 2024
Massie
BelgiumNot having a lift was a small problem, but I managed to hump my suitcase up the stairs. If reserving ahead, it would be worth asking for a ground floor room if you have heavy luggage.
Very friendly and efficient reception. Also very good transfer to Gatwick airport, with the owner driving me there himself. If you want to save money, it is 5-10 minutes walk to Horley railway station which is 1 short stop from Gatwick Airport. Breakfast was also good, quite plentiful although advertised as not "full English".
Stayed in July 2024
Reviewed: 1 September 2024
Fiona
United KingdomNo negatives.
Lovely spacious and spotlessly clean room with modern bathroom. The guest house is stylishly decorated and the host is very friendly and helpful. Quiet and very convenient for Gatwick Airport, close to a number of restaurants. Excellent breakfast, and car parking on site is an added bonus.
Stayed in August 2024
Reviewed: 28 August 2024
Mehmet
United StatesPerfect location if tou fly from gatwick
Stayed in July 2024
Abcoude, Netherlands
Hafnarfjördur, Iceland
Sonoma, USA
Weatherford, USA
Golling an der Salzach, Austria
Newport, USA
Piancavallo, Italy
Raszyn, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content