68 Great Titchfield Street Fitzrovia, Westminster Borough, London, W1W 7QL, United Kingdom
#15 of 1,009 hotels in London
Guests' ChoiceBased on 1009 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.7
Facilities
9.5
Staff
9.8
Value for money
9.0
Free Wifi
9.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 2, 2024
Rhiannon
United KingdomNothing
The room was clean and comfortable. Ideal for our needs
Stayed in June 2024
Reviewed: June 1, 2024
Athena
United KingdomYou definitely get your steps in,due to the amount of steps you have to climb to get to your room also needed a little TLC but we know they are due for it to be decorated soon.
Location was great for where we were going, the staff were very helpful and accommodating for our needs. Fantastic food especially the pie and breakfast bed very comfortable.
Stayed in June 2024
Reviewed: May 28, 2024
Phil
United KingdomNothing
What a gem
Stayed in May 2024
Reviewed: May 26, 2024
Joanne
United KingdomNothing.
Beautiful decor both in the rooms and the pub.
Stayed in May 2024
Reviewed: May 24, 2024
Michelle
United KingdomNothing
Friendly staff great location
Stayed in May 2024
Reviewed: May 23, 2024
Lara
United KingdomLocation was perfect. Room was beautifully decorated, great shower and very comfortable bed!
Stayed in May 2024
Reviewed: May 23, 2024
Jacquie
United KingdomEverything was lovely. Only thing I would have preferred would be a firmer mattress, but that is a personal preference.
Breakfast was lovely. Poached eggs on toast was delicious as was the selection of fruit as well as a selection of juices and coffee and tea.
Stayed in May 2024
Reviewed: May 23, 2024
Roisin
IrelandAbsolutely excellent location, right in the centre of the city but on a quiet enough street, very nicely decorated rooms, staff are kind, we had no complaints at all. The continental breakfast is a bit limited if you have any dietary requirements but you can pay extra to get a cooked breakfast which we didn't avail of.
Stayed in May 2024
Reviewed: May 17, 2024
K
NetherlandsThe bed was a little bit on the small side
Beautifully decorated, good location
Stayed in May 2024
Reviewed: May 16, 2024
Erik
United States of AmericaGreat breakfast in the morning. Included continental as well as additional options.
Stayed in April 2024
Reviewed: May 11, 2024
Lucy
United KingdomNothing.
We stayed in room 3 for one night and it was a lovely experience! Friendly staff, clean comfortable room, fantastic shower and great breakfast. Perfect location for getting around London easily and felt safe walking around the local area at night. I was initially a bit concerned about the noise from the pub downstairs, but we didn't even notice it honestly. Very good price for what we got, would definitely stay here again.
Stayed in May 2024
Reviewed: May 10, 2024
Jeroen
NetherlandsBeautiful room, nice staff, excellent location
Stayed in May 2024
Reviewed: May 6, 2024
Dan
United KingdomGreat accommodation in a quaint pub in the centre of London w/ excellent room and friendly staff
Stayed in April 2024
Reviewed: May 6, 2024
Mark
United KingdomRoom great but only able to sit on the bed , ideally could do with somewhere else to sit .
Staff & Room Great , Location Superb .
Stayed in April 2024
Reviewed: May 5, 2024
Giuliana
ItalyNothing. Maybe mattress and pillows might be improved..
Excellent place to stay! Cozy and stilish. Good breakfast included. Quiet place even with pub below. I'll surely stay again next time. Difficult to find such a nice hotel in one of the nicest areas in central London.
Stayed in May 2024
Reviewed: May 4, 2024
Natalie
NorwayNothing
The pub s location was quiet. The pub was lovely and very popular in the afternoon. The room and bed were comfortable and clean. The bathroom was clean and large! There was also plenty of coffee and tea in the room. The location was quiet, and we had a good sleep. We opted for a cooked breakfast, and it was delicious!
Stayed in May 2024
Reviewed: May 3, 2024
Wendi
United States of Americacan't really think of anything except a slow draining shower.
great location clean room comfortable bed
Stayed in May 2024
Reviewed: May 2, 2024
Danielle
United KingdomGreat location, clean, modern, great pub downstairs! Would definitely stay again and recommend to friends and family.
Stayed in April 2024
Reviewed: May 2, 2024
Giuliana
ItalyBed and pillow should be improved, though that s the only thing I'd change. Excellent place to stay in central London indeed.
Everything.
Stayed in May 2024
Reviewed: May 2, 2024
Kaye
United KingdomVery friendly, polite and helpful staff. And spotlessly clean.
Stayed in April 2024
Reviewed: April 27, 2024
Viv
United KingdomIt was all excellent
Amazing location just right for London Palladium. The room was above our expectations with everything we could have wished for. Staff were so friendly and the breakfast was lovely. Would definitely recommemd
Stayed in April 2024
Reviewed: April 27, 2024
Caroline
United KingdomThe property was near the west end and was very clean. The staff were very helpful.
Stayed in April 2024
Reviewed: April 23, 2024
Hege
NorwayShould invest in new pillows . Comfy beds but a bit worn down in the middle.
Nice room with details and large bathroom . Egyptian cotton sheet
Stayed in March 2024
Reviewed: April 23, 2024
Phoebe
AustraliaWe really enjoyed our stay at The Kings Arms. The room was lovely and cosy and the pub is situated in a great location. We really enjoyed the breakfast and had some of the best pastries we had during our trip!
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content