Water runs out of shower.

Clean, comfortable room and bathroom. Polite and helpful staff. Easy check-in and check-out.

Stayed in May 2024

The rooms were cosy

Stayed in May 2024

Breakfast not great and didn’t realise it was not included when booked.

Small room but adequate really clean and great location for tube network. Staff very pleasant online check in saved time.

Stayed in May 2024

My view outside my window was a brick wall

Clean & the staff was very helpful

Stayed in May 2024

Short toilet flush didn't work, no remote for TV. Very noisy until early hours of the morning!!!

Stayed in May 2024

Room size

Location, cleanliness.. staff , service

Stayed in May 2024

The hotel was clean,the rooms had all the amenities and were comfortable. The staff were very friendly. The hotel was centrally located.

Stayed in May 2024

All good

Great location Lovely staff

Stayed in May 2024

Couldn’t get down side of bed - room was very small

Clean and cosy. Good breakfast Great location Complimentary slippers and robes Fine shower

Stayed in May 2024

The room was way too hot. Even with the window open I had trouble sleeping. I find this to be a common issue in England as a lot of properties are heated with steam radiators. The rooms were also very small. The property is rated as a 4 star but it’s really a 3 star as the only food service they provide is breakfast.

It was a clean newer property and the staff was friendly.

Stayed in May 2024

The area around the bed was a little small, but it wasn’t a huge issue as the room was still very comfortable.

The room was very clean, well maintained and in a good location.

Stayed in March 2024

I paid £15 for birthday decorations for my boyfriends 30th and all they did was put 3 normal balloons on the bed with 2 towel swans, very disappointing I definitely shouldn’t have been charged for what I got.

Rooms are small but lovely, very clean!

Stayed in May 2024

The room could have been a little bigger but it wasn't really a problem.

The room was small but it was very well-designed and extremely clean, and the bed was very comfortable. We were on the 8th floor and had a good view. The location was good, with lots of London attractions within walking distance. The hotel staff were extremely helpful, friendly and polite.

Stayed in May 2024

Nothing not to dislike

Spotlessly clean Staff were fantastic

Stayed in May 2024

The breakfast was expensive

The staff were extremely helpful. We were able to leave our bags as we arrived well before the checkin time. There was a twin room available. Location is an easy walk from Paddington station.

Stayed in May 2024

Price

The team was very good especially Mr.sami khan

Stayed in May 2024

Price

The team is great and friendly especially Mr.sami khan

Stayed in May 2024

small beds in small room . Breakfast area very small

Receptionist Pamela and Khan went out of their way to accommodate us , they were kind and helpful made our stay enjoyable.

Stayed in April 2024

The room is a little bit small

Facilities are quite good

Stayed in May 2024

The restaurant is small so you might not find a table immediately.

The room is small but it's modern and comfortable. It has everything you need. The bathroom has good toiletries. The curtains and lighting are automatic. The bed and pillows are great. And it was so quiet you didn't hear anything. The hotel is steps away from Egdeware road which has plenty of supermarkets open until late. And on the other side, a few minutes from Marylebone boutiques and restaurants. Edgeware road metro stations is minutes away and Paddington station is close.

Stayed in April 2024

The rooms are really small and for the best part of £300 this wouldn’t be a comfortable place for a weekend trip.

Clean new and easy to access, it was clean and had everything you needed.

Stayed in May 2024

Flatter pillow option as all x 4 were very plump.

Great location for easy commute around central London areas as well as to London Heathrow. Clean, modern decor, comfortable and cleverly designed rooms and use of space. Would definitely return.

Stayed in April 2024

Room is small

Everything except room size

Stayed in April 2024

Very thin walls, could hear the tv and conversations and of people in the next room

Great location. Nice and clean room, comfy bed and good facilities

Stayed in April 2024

The temperature and flow limit on the hot shower is a bit of a dealbreaker especially when the weather is cold. There was a large brown stain at the head of the mattress that was visible through the clean sheets which I hope was coffee. Management calling and/or knocking on the door every evening to ask about the satisfaction with housekeeping felt kind of intrusive and inconvenient. Also echoing a lot of reviews on the lack of “storage space” in the room. The room has plenty of space but a lack of any surfaces to put things on.

The room was decently sized (but I think I got the accessible room), and the staff very friendly and helpful. The bed and pillows were comfortable. Lovely view out the window. Close to Edgware Road but quite a trek from Paddington. Lots of eateries and a supermarket around makes this a convenient place to stay for a conference.

Stayed in April 2024