The bedroom floor was a bit creaky. Nothing else

Staff, food, entertainment all excellent. Would happily stay there again

Stayed in June 2024

everything

Stayed in June 2024

Great Breakfast. Very dog friendly and all was good

Stayed in June 2024

Narrow staircase

Food excellent Room comfortable

Stayed in June 2024

We were in a downstairs room. Although well located was next to the staff entrance. Could hear the occupiers in the room above moving around and walking around during the night. Staff comings and goings late at night and early in the morning. So very little sleep due to the noise

The location was outstanding. Good atmosphere in the actual reception and dining area. Well stocked bar with plenty of choice

Stayed in June 2024

The room didn't have air-conditioning and was stuffy. If you leave the window open, you let in the road noise. The hotel doesn't have a lift, so bags have to be carried up a narrow staircase.

Good food and excellent service by friendly staff.

Stayed in June 2024

The rooms very dated and not worth the money

Staff were superb!

Stayed in June 2024

Nothing

Location

Stayed in June 2024

Confortable, nice view, friendly staff.

Stayed in June 2024

Breakfast

Location

Stayed in June 2024

Tooo many mosquitoes/midgets Non availability of taxis nearby

Good location, nice food, very courteous staff

Stayed in June 2024

Nothing

Good room size and very clean

Stayed in June 2024

No lifts to upstairs rooms and stairs quite steep and narrow..Cooked breakfast options good but not much variety for continental choice, no fresh fruit on offer and bread for toast seemed to be basic supermarket white sliced loaf.

beautiful location right on Loch Lomond,, comfortable, clean room , friendly and helpful staff

Stayed in June 2024

It was too regimented

The food was very goo

Stayed in June 2024

We felt that the restaurant was understaffed for dinner, which led to some delays. There may also be some room for improvement in the efficiency of team work. Nevertheless, overall it was not concerning. We got everything we ordered and within very reasonable time. For housekeeping The Inn uses a system where a guest needs to opt-in. You need to put a sign on your door to have your room cleaned. From a hospitality point of view I would offer opt-out instead as we have had at other locations. Either offering needs to be properly communicated to the guests. If you, as a hotel, choose for opt-in requiring your guests to put a sign on the door, you will need to make sure you explain that when guests check-in and you need to make sure every room has such a sign. We were not told (and after the first night room was cleaned) and when we raised this during our second full day, we did not receive the professional answer from the blond receptionist a guest may expect. That truly left a negative impression.

Overall good experience. Nice location with sufficient parking. Close to the main road, but it is situated is such a way that it is not disturbing. If you sit on the terrace in the sun, you hardly see the passing traffic as the hotel parking which you overlook is above street level. Through the tunnel you can reach Loch Lomond and the cycling / walking path. The Inn offers a good variety of food and drinks, and it is all very tasteful. We really liked the good restaurant so we did not have to go out for dinner. If you do want to go out, realize you will need to use you car. We can recommend breakfast and diner, we did not have lunch. Do make sure you make a timely reservation for diner. Even just for 2 persons. The restaurant is popular. Room was spacious and cool.

Stayed in May 2024

Dinner service was a tad slow

Everything

Stayed in May 2024

Check in experience & reception could have been better. Room description "economical"...... nice views of the carpark & trees, but the advertised Loch views required imagination!

Convenient location, plenty of parking. Very close to Luss and boat trips. Generous size room.

Stayed in May 2024

nothing

Had a snug double but was a massive room Steak pie on the evening was beautiful Breakfast was great

Stayed in June 2024

There was slight noise from the nearby traffic busy Rd.

Lovely hotel staff were friendly and very helpful attentive.food was delicious dinner and breakfast.room was beautiful massive bed everything you needed.very dog friendly would stay again.

Stayed in May 2024

The room was so hot , I couldn’t open the window because of midges

Great food & staff

Stayed in June 2024

Room was very noisy and warm. Bed is small

Good location; good size rooms and nice staff. Great shower

Stayed in June 2024

the loud annoying piano player, a lot of other guests where trying to move as far away as possible in order to enjoy their dinner. I could hardly hear my partner and it was just nit enjoyable tbh. The breakfast was really bad, cold and over cooked

Location amazing, dinner was amazing.

Stayed in June 2024

Very very slow service for food in the evening. Too few staff who were run off their feet. Rooms very hot.

Great location Plenty of tea and coffee in room Food was fine

Stayed in June 2024

Service in restaurant second night a let down, Also didn’t like live music during meal. Too loud

Good location

Stayed in May 2024