Although the hotel had a lovely location opposite the river and plenty of parking. Barnstable town centre has seen better days!

Breakfast was good, location ideal for exploring the North Devon Coast, access (save the roadworks) to the M5 was ok. Hotel was spotlessly clean and staff were polite and attentive. We were on a bit of a tour of North Cornwall and Devon and our room was the most comfortable of the three we stayed in.

Stayed in September 2024

No suggestions

Good location, plenty of parking. Staff very friendly, professional and efficient. Very clean throughout hotel.

Stayed in September 2024

Had the set menu for dinner, it was fine though I was expecting something a little more at the price point.

Great location and staff were both friendly and helpful. Room was upgraded and had a wonderful view of the river.

Stayed in July 2024

It didn’t have a fridge and for the price I think that is not acceptable.

The staff was very nice and helpful.

Stayed in September 2024

Think the bathrooms could do with being updated

Very central

Stayed in September 2024

I don't think there is anything to improve

The room was beautifully clean, bed was comfy and breakfast was lovely

Stayed in August 2024

Great staff

Stayed in September 2024

Maybe a bit more choice on the menu required on the colours bar

Breakfast excellent location excellent easy parking short distance to town

Stayed in August 2024

all OK.

very clean and comfortable, food exerlent, staff very helpful.

Stayed in September 2024

The room we had and booked was classed as a small double, but it was very small and only had one bedside cabinet and light. We have stayed in many hotels including two Wetherspoons pubs with rooms and bathrooms as good and have always been provided with two bedside cabinets and lights even in rooms at half the price. In our opinion that room should have only been considered as a good single. We found the food offered to be quite expensive though we accept it was a four star hotel. We therefore ate at other restaurants in the area.

The staff were very helpful and friendly, the room was spotless, the items provided were good quality and well presented, the bathroom was large and had everything we could need. The hotel was in a good central location with good, free parking behind a barrier at the rear. The public rooms were also very well furnished to a high quality. The town has several good restaurants and hostelries which we visited and a good, varied range of shops. We used it as our base for four days to visit other locations in the area.

Stayed in September 2024

Nothing that I can think of. In other circumstances, the possibility of opting for a later checkout might have been useful, but I am not sure whether this option does exist as we needed to be on our way by 11 on this visit so didn't enquire about it.

Very good location, excellent food, including free hors d'oeuvres (with second helpings supplied without being asked), very helpful staff. An interesting historic building, with interesting decor, especially for one of our party who was interested in military history and memorabilia.

Stayed in August 2024

Everything was excellent, we stay there again

Stayed in August 2024

A well run, helpful and efficient hotel.

Stayed in August 2024

I have nothing negative to say about this hotel

The hotel is in a great location for visiting Barnstable, it even has a free carpark at the hotel. The hotel room was very nice and modern. The staff are very nice, this really is a 4 star hotel. A very easy place to stay at.

Stayed in August 2024

Good in all respects. Possibly the best breakfast ever!

Stayed in August 2024

good hospitality

Stayed in August 2024

Main part of the hotel & restaurant is very dated.

Central location with parking. Beautiful room.

Stayed in August 2024

great breakfast the hotel staff could not be more helpful whole experience was memorable

Stayed in August 2024

From the minute we arrived the receptionist was very pleasant and helpful our room was beautiful and looked out to the river had fresh fruit, a box of chocolates and stocked mini bar all included which definitely made it feel extra special thanks to all at the imperial hotel for a great stay will definitely be coming back 😊

Stayed in August 2024

Wry high standard. Excellent service

Stayed in August 2024

Fine as it is

Friendly staff, warm welcome after long journey. Beautiful room, very comfortable bed, tea and coffer facilities in room, lovely choice of teas, bathroo.facilties perfect, very clean, hotel interior decor wo derful, viewing points very relaxing. Locationperge tfor local transport into town and statio .

Stayed in August 2024

Na

Stayed in July 2024

Nothing of significance.

The property was indeed “imperial”. The room was comfortable and clean and there was a general calmness and tranquility about the public rooms. A very comfortable stay

Stayed in August 2024

Beautiful clean and fantastic staff couldn’t do any more

It was absolutely spotless. I had a parking space.

Stayed in August 2024