The Esplanade, Exmouth, Exmouth, EX8 2SW, United Kingdom
#6 of 10 hotels in Exmouth
Guests' ChoiceBased on 3873 hotel reviews
7.6Cleanliness
8.0
Comfort
8.1
Location
9.4
Facilities
7.5
Staff
8.5
Value for money
7.5
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 11, 2024
Mark
United KingdomRoom was very worn. Flaking fabric on chairs, marks all over the walls, very worn wooden furniture. Just very tired. Externally the building looked scruffy, which is a shame as it has huge potential.
Location awesome, public areas were lovely, bar restaurant etc. staff were all very friendly and helpful.
Stayed in June 2024
Reviewed: June 11, 2024
Penny
United KingdomGood position. Very clean . The food was excellent both breakfast and evening meal. The staff were very polite and happy.
Stayed in May 2024
Reviewed: June 10, 2024
Raymond
United KingdomThe bed
Clean good staff
Stayed in June 2024
Reviewed: June 10, 2024
Leslie
United KingdomThe steps to enter the hotel. No fridge in room
Room location was first class.
Stayed in June 2024
Reviewed: June 10, 2024
Bristolred
United KingdomAs with many old style, large Hotels, it is in need of a good refit ? That’s mainly the rooms I’m referring to. I’m inclined to think that the expense for ‘doing up’ these grand Hotels would probably put them out of business, so, better to keep them as a bit dated than lose them. There are a few small, cheaper improvements they could make though eg : Putting up shower screens & losing the curtains for instance ?
Loved the location of the Hotel. The back of the Hotel overlooks the Seafront, & 5 mins walk out the front into the town. Gardens had a lovely drinks area, also a lovely Balcony at the Bar overlooking the seafront. Breakfast was pretty good, good choice etc. All in all, very good value for money.
Stayed in June 2024
Reviewed: June 8, 2024
Janet
United KingdomHotel entrance steps. Confusing times for both bar meals & evening meals. Very strict check out time.
Lovely sea view. Comfy room. Good breakfast. Plenty of parking. Nice garden for guests' use.
Stayed in June 2024
Reviewed: June 8, 2024
Wendy
United KingdomBit dated, could do with an update
Perfect position
Stayed in June 2024
Reviewed: June 8, 2024
Maslen
United KingdomToo many dogs, felt like Battersea Dogs Home
Breakfast satifactory excep had to ask for poached/fried egg, wait was a bit of a problem
Stayed in June 2024
Reviewed: June 8, 2024
Peter
United KingdomAll good
It’s position on the front
Stayed in June 2024
Reviewed: June 8, 2024
Trevor
United KingdomFacilities for people with mobility issues not great. Not able to take mobility scooter to room which proved challenging. Mobility lift not working. Needs some thought.
Good Location. Lovely sea facing room with balcony. Nice selection for breakfast both hot and cold. Staff in restaurant very friendly and obliging. Parking not a problem.
Stayed in June 2024
Reviewed: June 7, 2024
Vicky
United KingdomBed too small, decor a bit tired and in need of TLC
Well located for the center
Stayed in June 2024
Reviewed: June 6, 2024
Caroline
United KingdomChoice at breakfast (hot meal )and evening meal could be wider
Very friendly staff, excellent location
Stayed in June 2024
Reviewed: June 6, 2024
Caroline
United KingdomNothing bad 🙂
The breakfast was excellent. Plenty of parking spaces.
Stayed in May 2024
Reviewed: June 3, 2024
Lisa
United KingdomBathroom and bedroom could do with upgrading
Overall good stay. Great central location. Nice breakfast hall
Stayed in May 2024
Reviewed: June 2, 2024
Helen
United KingdomNo lift facility to room 219 (and that corridor) without having to use stairs.
Great location Good sized car park Lovely views to front of hotel
Stayed in June 2024
Reviewed: June 2, 2024
Kevin
United KingdomN/a
Short walk to the sea front and amities
Stayed in May 2024
Reviewed: June 2, 2024
Rodney
United KingdomThe car parking left the Hotel down sadly. Having to pay £6 a day For Hotel parking on top of your bill is bad K feel.
Lovely Hotel value for money. Spotlessly clean. Excellent breakfast .
Stayed in June 2024
Reviewed: June 1, 2024
Jenny
United KingdomLocation
Stayed in May 2024
Reviewed: June 1, 2024
Colin
United KingdomBreakfast was a little uninteresting
Loved the room and view as well as the location of the hotel and grounds
Stayed in May 2024
Reviewed: May 31, 2024
Kim
United KingdomIn need of updating
It was an exquisite property but in a real need of updating and sharper tidying up
Stayed in May 2024
Reviewed: May 29, 2024
Deborah
United KingdomN/a
Excellent location
Stayed in May 2024
Reviewed: May 29, 2024
Christine
United KingdomSome of the furniture in the room a little dated, poor light for reading ( bedside lamp) tv aerial had to be put back in to get tv to work
Perfect location, comfortable room, beautiful gardens. Good breakfast
Stayed in May 2024
Reviewed: May 28, 2024
Lorna
United KingdomService in dining room erratic. Not sufficient staff on occasion.
Room good very comfortable. Breakfast excellent. Location and grounds excellent.food well presented.
Stayed in May 2024
Reviewed: May 28, 2024
Bridget
United KingdomVery old and tired looking hotel. Our sash window was broken and wedged with a piece of wood so we had to keep it permanently open which meant it was quite noisy at night sometimes. Parking is charged extra but we did know this in advance. Didn’t eat at the hotel as so many nice cafes nearby.
Location
Stayed in May 2024
Saint Augustine Beach, USA
Nice, France
Falconara Marittima, Italy
Lisbon, Portugal
Braşov, Romania
Lille, France
Cartersville, USA
Novi Sad, Serbia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content