The room was tiny but I had booked "Shoebox" in error.

Friendly staff, tasteful decor, nice vibe in bar and restaurant

Stayed in September 2024

Very comfortable bed, excellent breakfast, would definitely stay again, great location.

Stayed in September 2024

The room had low ceiling and the window looked out at the building pipes

Location and vibes

Stayed in August 2024

This is a good option for a stay in London. It’s tucked away from busy areas but not too far away. The room was clean and the bed was comfortable. If I came back to London, I would stay here again

Stayed in September 2024

Room was small but I think that’s London

Funky and cool. Great location

Stayed in August 2024

A bit expensive for only

The location , decor and ambiance

Stayed in August 2024

The water tap in the shower is hard to regulate to get the right temperature No place to put the luggage

Excellent location in central London Nice and helpful staff Nice coffee at the dinner area on the ground floor

Stayed in August 2024

It is steep. We paid upwards of 600£ for TWO nights. The fares even if it is central London is on the higher side and it pulls down my point several spots because we are all in a tight economy. This being a 4 * hotel- i would assume a few things were in order. And as someone who needs to travel disability friendly, i can't always go for the motel options as they usually are in areas with a lot of stairs and long a-ways out of the central areas. Some sort of discount for the reasons listed WOULD make it better and more attractive for people like me as a wheelchair user. The other part that dragged down my point scale furter is that there are no complementary breakfast included. This costs 5£ for some options only stated on the website. There are a Rondo downstairs who does serve a breakfast option. But this is upwards of 32£ a couple- and it is yet again an extra fee on top of it already being expensive. I would love to come back, but is just isn't feasible under the conditions as stated. Lovely crew, lovely area. Overall makes me so sad to see that being how it is. But a big part for me is to relax on holiday and to enjoy the food and the feeling of really being away. It also stated breakfast included on the booking when i ordered it. So i was quite surprised it wasn't. It should also be possible to do half day pay- for half day stays. We paid for a full day when we informed of our late arrival. And considering you could choose check in time- this would be more than attractive for people arriving late. (1- hour till the next day type of situation) it felt like changes made to the booking was hard to do and we felt obliged to pay what we was asked. With the current rates- that's around 8000,- Nok for your norwegian crowd. And is the MOST expensive i have ever paid for any stay in my life. I see myself as a realistic and down to earth type- so if it shocks me- it's gonna shock most.

The placement of the hotel is acessible and very comfortable straight off the streets of Holborn. Which is so close by Leichester square that you really can walk between almost all the close areas where you might wanna visit. The staff is excellent and know how to provide good service. We were provided a gift in the room as well as a complimentary drink and a written note. It felt very up close and personal.The rooms are a tad BIT small and on the stranger side when it comes to room design/ size of the rooms. I could not easily get to the closet area and the fridge it being in a corner with a long narrow corridor first. Everything is very chill and gives the impression of a hip, young crowd that knows how to do shared spaced. And it is always full in the lobby. Very infromal and open. Lovely atmosphere and i slept so well here too.

Stayed in August 2024

The in-room coffee pads are a bit weak.

Comfortable bed and great shower. Beautifully decorated rooms and lobby. Nice breakfast area and good food there. Very friendly and attentive staff. After an initial problem of a misplaced luggage and a bit stuffy room, I got another room and a nice upgrade, because it was a larger room. The staff manager did all she could to make me forget the false start and succeeded. Thank you ! Location near Holborn Underground station gets your around London quickly.

Stayed in August 2024

Lovely breakfast on both days. OK things to pick at were the following: - small room, but them I am from up north where things are much cheaper, so fair enough. - waited 15 minutes to get served for a soft drink, because bar staff were exclusively making cocktails. So, more bar staff maybe? But otherwise, lovely hotel, staff and great location too. Would stay again

Stayed in July 2024

There was nothing we didn’t like

The hotel was very nicely styled and it felt like you were staying in a very lux location. It was very central to all the sites we wanted to see and we had the comfiest nights sleep.

Stayed in July 2024

Room doors not 100% soundproof. We could hear when guests spoke in passage, and doors closing across the passage.

Excellent location, and reasonably priced by London standards. Barely 150m from Holborn tube station. The lounge downstairs had a great vibe, and excellent coffees.

Stayed in June 2024

No water/drinks in the room. Very cramped, the chair in the room was unnecessary given the limited space. I stubbed my foot a couple of times.

The location is great, and the bar is a nice spot.

Stayed in June 2024

The price but it’s central London and you won’t find anywhere as nice for the money.

The location mainly but the staff are very friendly and helpful. But being only 2 minutes from Holborn station is its best attribute. The bar downstairs has a really nice vibe. Nice breakfast as well.

Stayed in April 2024

The bar system

Great vibe

Stayed in June 2024

A bit small the room

Excellent location, amazing lobby where you can relax and cute rooms

Stayed in May 2024

The rooms are super small and bed close to the corridor so people traffic was loud. I paid £400 and has no outdoor window it was a window over the service tunnel and the other side of the window was blacked out. Drains smell and super small showers.

Great location, staff friendly Trendy decor

Stayed in May 2024

All is good.

Location is near to the city.

Stayed in April 2024

Mascara on bedroom mirror

The bed was extremely comfortable plus we had a free upgrade.

Stayed in May 2024

Room was cozy

Location

Stayed in April 2024

Not being able to open windows - I had no idea

The location, the interior design, the vibrancy of the common spaces AND THE AVAILABILITY AND KINDNESS OF STAFF

Stayed in April 2024

After 11 pm they have curfew and no place to meet or seat.

Great lobby for , Meeting

Stayed in April 2024

Rooms are small which is typical for This area in London

Location is fantastic

Stayed in April 2024

I really liked this hotel, but if its something i would say the food. It didnt taste bad at all, i just dont think i would pay that much for the food. But we ate there a few times but we mostly ate outside, and it worked that too!😊

The staff was really helpful and kind and helped with questions. One staff, named Sam helped us so much and were such a good and nice staff! The Rooms were so clean and the design was so clean and cozy! The hotel is located in a good area, near the ”City”, and it was so easy to take the tube or undergrund to diffrent locations.😊

Stayed in April 2024