61-65 Swinton Street, Camden, London, WC1X 9NT, United Kingdom
#611 of 1,009 hotels in London
Guests' ChoiceBased on 4435 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
8.9
Facilities
7.6
Staff
9.0
Value for money
7.8
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 31, 2024
Laura
United KingdomPlumbing smell. Noisy guests in hallway late at night. Single glaze windows, drafts and noisy.
Comfortable bed. Very friendly and helpful staff.
Stayed in May 2024
Reviewed: May 30, 2024
Martin
United KingdomThe bedroom was a little tired and would benefit from some touching up of scuff marks. There was no hanging space apart from one hook in the bathroom.
Friendly staff on reception and well maintained public areas. The continental breakfast was good value for money but would benefit from some savoury items. The bathroom, especially the shower, was great and had modern fixtures. The bed was comfortable. The location, in central London gives the budget conscious traveller all they need and close to trains and underground stations.
Stayed in May 2024
Reviewed: May 29, 2024
Laura
United KingdomNo knowledge of the construction site next door which was very noisy and started at 8am without fail.
Staff were pleasant, hotel was ideally located for Kings Cross, rooms were tidy and clean.
Stayed in May 2024
Reviewed: May 29, 2024
Claire
United KingdomThe room was noisy. We could hear people running inside the hotel and making noises. As we were in the front it is a noisy road
The location was great
Stayed in May 2024
Reviewed: May 29, 2024
Jackie
United KingdomRoom was small but was only for 1 night, a little bit noisy you could hear people walking about as our room was at the bottom.
Was close to Kings across, beds was comfy, was very clean
Stayed in May 2024
Reviewed: May 28, 2024
Giles
United KingdomBed was a little hard
Staff very helpful and welcoming
Stayed in May 2024
Reviewed: May 28, 2024
Manpreet
United KingdomThe entrance was a bit rundown and dusty
The ease and access to the train station
Stayed in May 2024
Reviewed: May 23, 2024
Stephen
United KingdomSome sockets in the room didn't work, and no fault of hotel but there was construction noise from neighbours but where isn't there in London?
Staff on reception desk was very friendly and helpful, room was big and clean with comfy bed and nice en suite bathroom
Stayed in May 2024
Reviewed: May 22, 2024
Michaela
United KingdomThe smell of drains .The stairs
Both the male staff on respection were very helpful
Stayed in May 2024
Reviewed: May 22, 2024
Carla
IrelandStaff were so friendly and welcoming. Good location near Kings Cross station and St Pancreas International, barely a 5minute walk away. And the rooms were very comfortable
Stayed in May 2024
Reviewed: May 22, 2024
Joshua
United KingdomWe was on the very top floor and all those stairs are not fun especially for me i have arthritis in my knees
How modern it was and the location
Stayed in April 2024
Reviewed: May 22, 2024
Myles
United KingdomThere were building works behind the building that we weren’t made aware of and got woken up early by them. Also there are no door seals under the room doors so noisy neighbours need to be managed.
The location, decor and staff were excellent!
Stayed in May 2024
Reviewed: May 22, 2024
Clare
United KingdomStylish hotel in a great location. Very friendly and helpful staff
Stayed in May 2024
Reviewed: May 20, 2024
Laura
United KingdomThe bathroom looked clean but smelled quite bad, had to keep the door shut.
Stayed in May 2024
Reviewed: May 20, 2024
Vivek
United KingdomThe staff were friendly and courteous. The location is great, just a few mins walk from Kings Cross station.
Stayed in May 2024
Reviewed: May 19, 2024
Nuanphan
United KingdomGood location. Good staff. Sufficient light in the room.
Stayed in May 2024
Reviewed: May 19, 2024
Sweeney
United KingdomNothing
Good price no frills hotel
Stayed in May 2024
Reviewed: May 18, 2024
Simon
United KingdomSelected 3 floor then found out it didnt have a lift😳
Very friendly welcome
Stayed in May 2024
Reviewed: May 17, 2024
Ryan
United KingdomOur room was ground level, next to a busy road and construction site, we were only informed of the construction at the point of checking. Reception staff were reassuring of them being considerate constructors, but would have appreciated a heads up before booking the property.
Nice building and decor
Stayed in May 2024
Reviewed: May 12, 2024
Barbara
United KingdomDirty windows
What was needed for x1 night
Stayed in May 2024
Reviewed: May 10, 2024
Orrin
United States of AmericaRoom was small as hell, but that’s no issue traveling alone so it’s hard to knock. The construction next door sucked but- not much to do about that.
Location is tops because I was only in town for a few days because catching an early train out of st pancras. The proximity to that station and kings cross is hard to beat.
Stayed in May 2024
Reviewed: May 8, 2024
Ruhama
United KingdomThe renovation going on inside and outside
Location
Stayed in April 2024
Reviewed: May 8, 2024
Elena
RomaniaThe room was quite small, no fridge, quite worn out and dirty carpet. The windows did not open fully. Quitr dirty staircase.
Very close to King''s cross so subway to any location in London Helpful and really nice staff. Clean bathroom and bedsheets.
Stayed in May 2024
Reviewed: May 7, 2024
Nicola
United KingdomOther guests shouting in the night
Location and size
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content